SonyLiv, established in 2013, brings Indian entertainment to the US, but maybe you are done with the buffering. With plans from $5.99 to $29.99, cancelling saves you up to $30. Whether on iOS, Android, or desktop, we have the steps. Visit SonyLiv. Like the recent viral clips from Shark Tank India, billing issues can be intense. TrustPilot data highlights a surge in "poor customer service" complaints, often citing auto-renewal glitches. Pissed Consumer notes significant complaints in the last 3 years regarding technical support. Don't let a forgotten subscription drain your wallet like a bad investment.
How to Cancel SonyLiv on iPhone (iOS)
Apple handles the billing if you signed up on your iPhone. Deleting the app does absolutely nothing to stop the charges.
1 Open Settings
Tap the Settings gear icon on your home screen. It is usually on the first page unless you hid it in a folder.
2 Tap Your Name
Click your Apple ID name at the very top of the list. If you are not signed in, you will need your password.
3 Select Subscriptions
Tap Subscriptions. If you do not see it, look for Media & Purchases instead. It moves around sometimes.
4 Cancel SonyLiv
Find SonyLiv in the list. Tap Cancel Subscription. If you only see "Renew," you already cancelled it. Good job.
How to Cancel SonyLiv on Android
If you subscribed via Google Play, you must cancel via Google Play. The SonyLiv app settings might just redirect you there anyway.
1 Open Play Store
Launch the Google Play Store app. Make sure you are logged into the right Google account.
2 Tap Profile Icon
Tap your profile picture in the top right corner. A menu will pop up.
3 Payments & Subscriptions
Select Payments & subscriptions, then tap Subscriptions.
4 Cancel Subscription
Select SonyLiv from the list and tap Cancel subscription. Follow the prompts to confirm. Google might ask why you are leaving, just pick any reason.
How to Cancel SonyLiv on Desktop or Laptop
This method is for users who paid directly with a credit card on the website. If you paid via iTunes or Google Play, this section will not work for you.
1 Go to Website
Visit the SonyLiv website and log in. You might need to verify your phone number again.
2 Access Profile
Click your profile icon in the top right corner. It might look like a generic avatar.
3 My Purchases
Navigate to My Purchases or Subscription Status. The wording changes occasionally.
4 Cancel
Click Cancel next to your active plan. You will likely have to click confirm a few times to get past their retention offers.
What is SonyLiv Cancellation Policy
SonyLiv generally does not offer refunds. Once you cancel, your access continues until the end of the current billing cycle. This means if you cancel a day after your $29.99 annual renewal hits, you are out of luck for the money, but you keep the service for the year. Users on TrustPilot frequently complain about this strict "no refund" stance, especially regarding accidental auto-renewals. Make sure to cancel at least 48 hours before your renewal date to be safe.
Having Trouble Cancelling Your SonyLiv Subscription?
If the cancel button is missing, you are likely looking in the wrong place based on how you paid.
- Check Third Parties: Did you subscribe via Amazon Prime Video Channels or a bundle with your internet provider? You must cancel through them, not SonyLiv directly.
- Try Desktop: The mobile app is notoriously glitchy for account management. Log in on a laptop.
- Clear Cache: Sometimes the "Cancel" button script fails to load. Try an Incognito window.
- Contact Support: If all else fails, you have to email their support. Expect a delay.
Subscription Plans and Pricing (2025)
| Plan | Price (USD) | Details |
|---|---|---|
| Monthly Premium | $5.99 / mo | Full access, ads on live sports, 1 device |
| Annual Premium | $29.99 / yr | Best value, full access, ads on live sports, 2 devices |
| WWE Network | Varies | Sometimes bundled or separate depending on region |
How Pine AI Can Help You Cancel Your SonyLiv Subscription
Streaming prices are creeping up across the board in 2025, and keeping a service you barely watch is just burning cash. Pine AI makes cancelling painless.
Step 1: Let's get started to cancel SonyLiv Just tell us you want to drop SonyLiv. We will ask for a few basic account details to locate the subscription.
Step 2: Pine gets to work We navigate the confusing clicks, wait on hold, and handle the awkward conversations to ensure it is actually cancelled. We don't just suggest it; we finish it.
Step 3: You're free from SonyLiv The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.
Frequently Asked Questions about SonyLiv
Can I unsubscribe from SonyLiv anytime?
Can I get a refund from SonyLiv if I forgot to cancel?
How do I know my SonyLiv subscription is cancelled?
How long does it take for SonyLiv to cancel?
What else should I know before I cancel my SonyLiv subscription?
How do I raise a complaint to SonyLiv?
How does Pine AI work with SonyLiv to cancel my subscription?
