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How to Cancel Weebly Subscription: Official Steps
Step-by-step guide to cancel a Weebly website subscription in Square. See where to manage billing, how to unsubscribe safely, and what happens to your site.
- 9 current official sources checked
- 1 billing route separated
- Legacy Provider and equivalent Blog content reconciled claim by claim
- Steps, outcomes, refund boundaries, and related products revalidated
How to cancel Weebly through the correct billing owner
Web cancellation
Cancel Weebly through Web
1Open Square Dashboard settings
Go to app.squareup.com in a desktop browser and sign in to your Square account as the owner or a team member with account & settings permissions. From the left-hand navigation, select Settings so you’re working at the account level rather than inside an individual site editor.
2Open Account & Settings
Within the Settings area, choose Account & Settings. This opens the main account configuration page, where Square groups global options such as business details, billing, and subscription management for your websites and add-ons.
- Let Pine handle it
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3Open Pricing and subscriptions
On the Account & Settings page, select the Pricing & subscriptions section or tab (wording may appear as “Pricing & subscriptions” or similar). This view lists your active Square subscriptions, trials, and related domain services, along with links to bills and monthly summaries.
4Select the plan and cancel
In Pricing & subscriptions, scroll to the subscription that corresponds to your Weebly/Square Online website. Click Manage if you want to review tiers, or click Unsubscribe if you intend to stop the plan entirely. When prompted, select Unsubscribe again to confirm. Afterward, verify that the plan no longer appears as an active paid subscription on this page.
Refund policy
Refund expectations when cancelling Weebly/Square subscriptions
Square’s public materials separate subscription cancellation, migration credits, and domain refunds. They highlight the ability to cancel or switch plans, but provide only limited, product‑specific guarantees around refunds.
Check my refund options- No general refund promise for standard plan cancellations
- Square’s Manage subscriptions article and Square Online pricing page focus on your ability to cancel or switch plans at any time but do not state a blanket right to refunds for unused time when you unsubscribe; cancellation reliably stops future renewals, while any refund of past charges depends on Square’s terms and local law.
- Pro‑rated refunds when migrating legacy hosting
- For U.S. sellers on legacy Square Online Plus or Premium hosting plans who migrate to new Square Plus or Premium subscriptions via the self‑serve flow, Square’s migration guide states that the legacy hosting plan is automatically cancelled and a pro‑rated refund for unused days in the current billing cycle is issued to your original payment method.
- Domain registration refunds within first 30 days
- Square’s Additional Point of Sale Terms explain that domain services are third‑party and that if you purchase or renew a domain through Square and cancel that domain within the first 30 days via the appropriate support channel, you may receive a full refund of the domain registration fees, independent of any website subscription.
- No obligation to store or return website content
- The Online Store cancellation clause emphasizes that after cancellation, Square may delete all information on your website and is not obligated to store, maintain, or provide you a copy of any content, so refunds do not extend to recovery of lost site data.
- Check individual product and regional terms for specifics
- Because refund language varies across products (e.g., Square Online plans, domains, Google Workspace, and other add‑ons) and may differ by country, you must review the current legal terms and help articles for your specific subscription and region before assuming eligibility for any refund.
If you need clarity on a specific charge, pro‑rated credit, or potential refund related to your Weebly/Square subscription, contact Square Support through the Support Center and keep written confirmation of any refund decisions for your records. Open Square Support Center
Billing context
How Weebly website billing now works with Square
Weebly website subscriptions for creators who’ve moved to Square’s website tools are billed as Square subscriptions, managed in the Pricing & subscriptions area of Square Dashboard.
Website subscriptions live under Pricing & subscriptions
Square’s subscription help directs account owners to manage subscriptions from Settings > Account & Settings > Pricing & subscriptions, where website and other paid services are listed together.
Weebly creators are routed to Square Websites
Square’s website setup guide tells Weebly creators to use that article to transition from the Weebly builder to the Square Websites builder, confirming that ongoing website management and billing happen in Square Dashboard.
Subscriptions auto-renew until cancelled
Square’s Additional Point of Sale Terms explain that subscriptions automatically renew for the same term until you actively cancel them, and you can manage subscriptions or turn off auto‑renew in your account services area.
Multiple online plans may appear
Depending on your setup, you may see legacy Square Online hosting, new Square Free/Plus/Premium plans, and other product subscriptions listed separately. Cancel or downgrade only the entry that corresponds to the specific website or bundle you want to stop paying for.
After cancellation
What cancelling affects on your Weebly/Square site
Unsubscribing, downgrading, or fully cancelling online services affects your site’s paid features, and in some cases your access to the website itself, under Square’s current terms.
Unsubscribing stops paid plan renewal
When you unsubscribe from a subscription in Pricing & subscriptions, Square stops renewing that paid plan. The help article focuses on managing subscriptions, not on removing your content, so this action is primarily about billing and feature access.
Downgrades take effect next billing cycle
If you use Change plan or Manage to downgrade to a lower tier (such as from a paid tier to a free option where available), changes apply at the start of your next billing cycle; you keep current-tier features until then.
Full Online Store cancellation can remove access
Square’s Additional Point of Sale Terms state that if you cancel your Online Store services or account, cancellation generally takes effect immediately, you will no longer have access to your website or Online Ordering page, and they may delete all site information.
Loss of previous-tier features after downgrade
The subscription help article highlights that when a downgrade takes effect, access to features and support from your previous tier ends with the new billing cycle, which can change how your site behaves or which tools you can use.
Site publishing depends on remaining plan
Square’s website setup and pricing pages make clear that a free plan exists with more limited features and branding, while enhanced features require paid tiers. After cancellation or downgrade, expect the site’s published status and capabilities to match whichever plan—if any—remains active.
Domains & email
Domains, email, and Weebly/Square subscription changes
Your custom domain and email services are billed and managed separately from the core Weebly/Square website subscription, and they follow their own renewal and cancellation rules.
Domains appear under domain subscriptions
In Pricing & subscriptions, the View your subscriptions section notes a Domains area for domain subscriptions, distinct from website or plan subscriptions, so cancelling a website plan does not automatically stop domain renewal.
Domains are third‑party services
Square’s Additional Point of Sale Terms explain that domain services are provided through a registrar as third‑party services, with their own terms and conditions; Square mainly acts as an agent for registration and renewal.
Domain auto‑renew is separate from website billing
The same legal terms describe domain registrations auto‑renewing for successive 12‑month periods, with charges occurring before expiration, and allow you to turn off auto‑renew in domain settings without changing your website subscription.
Limited domain refund window for new purchases
Square’s terms state that if you purchase or renew a domain and cancel the domain within the first 30 days through the designated support channel, you may receive a full refund of the domain registration fees, independent of any website subscription.
Google Workspace and domains not affected by plan migration
When migrating from legacy Square Online Plus or Premium hosting plans to new Square Plus or Premium bundles, Square’s migration guide notes that custom domains and Google Workspace subscriptions remain active and continue to be billed separately on their existing schedules.
Alternatives
Alternatives to cancelling: pause or downgrade
Square lets you pause or change subscription tiers for many services from the same Pricing & subscriptions screen, which may be preferable to immediately cancelling your Weebly/Square website plan.
Pause subscription for a limited period
The Manage Square subscriptions article explains that some subscriptions can be paused for a limited time (commonly up to three months, with different rules for Payroll). During a pause, paid features are removed at the end of the current period and then automatically resume when the pause ends.
Access Pause from the Manage menu
To pause an eligible subscription, you use the same path—Settings > Account & Settings > Pricing & subscriptions—then select Manage next to that subscription and choose Pause Subscription if the option is offered.
Downgrade instead of unsubscribe
Square’s help describes a Change plan or Manage option that lets you move to a lower tier. Downgrades activate with the next billing cycle so you can continue using current-tier features until then, which is useful if you want to keep a simpler or free site online.
Upgrades and trials behave differently
When upgrading a plan, the article notes that a free trial may apply or, if already used, you may be charged a prorated amount for the remainder of the month to cover the cost difference between tiers—distinct from simply unsubscribing.
Reactivate ended subscriptions from the same screen
If you previously ended a subscription, the Reactivate a subscription section explains that you can return to Pricing & subscriptions, choose Manage next to that service, and select Reactivate Subscription to restore paid features.
External billing
When cancellation must happen outside Square
Some related subscriptions are billed through external providers such as Apple or Google, or through other Square services, and must be cancelled in those channels to avoid ongoing charges there.
App‑store purchases require app‑store cancellation
Square’s guide to switching to new subscription plans notes that if you purchased a Square Invoices Plus subscription through Apple’s App Store or Google Play, you must cancel it from your mobile device’s app‑store subscription settings to avoid duplicate billing.
Square can only stop charges it bills directly
Because app‑store subscriptions are billed by Apple or Google, ending a related Square plan in Pricing & subscriptions will not automatically stop those external charges—you must cancel in each billing channel separately. This limitation is implied by the Invoices Plus guidance.
Domains are governed by registrar terms
The Additional Point of Sale Terms explain that domains are third‑party services governed by the registrar’s terms, including cancellation and transfer rules, so you may need to work under those registrar conditions to fully stop domain‑related fees.
Check for subscriptions not listed in Pricing & subscriptions
If your Weebly or website‑related charges don’t appear under Subscriptions or Domains in Pricing & subscriptions, review your Apple ID, Google account, or any legacy Weebly billing to identify where the active charge originates before assuming cancellation in Square is complete.
Data & records
Protecting your Weebly/Square data before cancellation
Square’s legal terms allow deletion of website content after Online Store cancellation, so exporting key data before major changes is a critical step for Weebly/Square site owners.
Square may delete website content after cancellation
The Online Store cancellation clause in the Additional Point of Sale Terms states that after cancellation you will no longer have access to your website and Square may delete all information on it, with no obligation to store or provide a copy.
Export item catalog from Item library
Square’s bulk import items guide recommends exporting a copy of your item library from Items & services > Items > Item library using Actions > Export Library, then saving that spreadsheet as a backup before making large changes.
Export sales and performance reports
The reports export article shows that you can print, download, or export key sales and performance reports to CSV from Square Dashboard, preserving historical data even if site content is later removed.
Preserve customer contact data
Square’s customer information tools store data in the Customer Directory, which can be exported for marketing or record‑keeping with compatible tools; exporting before closing a site ensures you retain contact lists you are allowed to keep.
Store exported files securely outside Square
Because Square’s terms emphasize that it has no obligation to store or return content after Online Store cancellation, keep exported catalogs, reports, and customer lists in your own secure storage so you can rebuild or migrate later if needed.
Weebly to Square
Migrating Weebly sites and legacy plans to Square
Weebly creators are guided toward Square’s website tools and, for some legacy Square Online hosting plans, there is an automated migration path that also handles cancellation and proration.
Weebly creators are encouraged to transition
Square’s website setup article explicitly notes that to get the most up‑to‑date features, Weebly creators should use it to transition from the Weebly builder to the Square Websites builder, reflecting the shift of Weebly sites into Square’s ecosystem.
Legacy Plus/Premium hosting can migrate to new plans
The migration article targets sellers on legacy Square Online Plus or Premium hosting plans in the U.S. and explains how to move to new Square Plus or Premium plans directly from Square Dashboard.
Legacy hosting is cancelled automatically on migration
When you migrate from a legacy Square Online Plus or Premium hosting plan to a new Square plan, the guide states that the legacy hosting plan is automatically cancelled—you don’t need to unsubscribe from it manually.
Pro‑rated refund after migration
The same migration instructions explain that you receive a pro‑rated refund for unused days remaining in your Square Online billing cycle once the legacy hosting plan is cancelled during migration, with the refund sent to your original payment method.
Domains and Google Workspace remain active
Migration documentation clarifies that custom domains purchased through Square and associated Google Workspace subscriptions are not cancelled when you migrate; they continue to be billed on their own schedules.
Verification
Verifying cancellation and getting support
Square provides multiple ways to verify your website subscription status and access bills, and its support center can assist if your Weebly‑related plan isn’t behaving as expected.
Use Pricing & subscriptions to confirm status
After unsubscribing, return to Settings > Account & Settings > Pricing & subscriptions and ensure the website plan no longer appears as an active subscription under Subscription Pricing or that it shows as ended where applicable.
Review bills and monthly summaries
In the View your subscriptions section, Square explains that you can see individual bills and Monthly Summaries from the same screen, which helps verify the last charge date for your website subscription.
Resend invoices for documentation
Square’s help notes that you can resend fee invoice emails or download PDFs from the Monthly Summaries area, so you can archive proof of the final billing period after cancellation or downgrade.
Contact Square Support from the Help Center
The Manage Square subscriptions article links to the Contact us option in the Support Center, where you can use chat or phone to get help if the subscription doesn’t show, the Unsubscribe option is missing, or billing appears inconsistent.
Navigation labels can vary by region and updates
Square’s documentation sometimes alternates between labels like “Pricing & subscriptions” and “Pricing and subscriptions,” and screenshots can differ by region, so rely on the section that shows your active subscriptions, trials, and bills even if the exact wording in your Dashboard differs slightly.
Weebly cancellation FAQ
Provider-specific answers based on official sources checked August 10, 2026. Signed-in terms, region, billing owner, and applicable law still control.
Is my Weebly subscription now billed through Square or Weebly?
What happens to my Weebly/Square Online site when I cancel the paid subscription?
How do I stop auto-renewal for my Weebly website subscription?
Can I pause my Weebly/Square Online subscription instead of cancelling it?
What happens to my custom domain and email if I cancel my Weebly/Square plan?
If I migrate from a legacy Weebly/Square Online Plus or Premium plan, do I still need to cancel the old hosting subscription?
What if I bought a related subscription through Apple’s App Store or Google Play?
How can I prove to my finance team that the Weebly/Square subscription was cancelled?
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