Weebly Cancellation Help

For Weebly creators who have transitioned to Square’s website tools, ongoing website subscriptions are billed by Square and appear under Settings > Account & Settings > Pricing & subscriptions in Square Dashboard. Square’s website setup guide specifically directs Weebly creators to use it to move onto Square Websites, confirming the shift into Square’s billing system. If you don’t see your site there, review the original channel where you bought the plan.

Unsubscribing from the paid plan in Pricing & subscriptions stops future renewals and, if you downgrade, your site loses higher‑tier features at the start of the next billing cycle but remains governed by whatever plan stays active (including any free tier). Square’s Additional Point of Sale Terms separately state that if you cancel Online Store services or your account, access to the website can be removed immediately and site content may be deleted.

To turn off auto‑renewal for a Weebly/Square Online subscription billed by Square, sign in to Square Dashboard, open Settings > Account & Settings > Pricing & subscriptions, and locate the website plan. Select Manage or Unsubscribe next to it and confirm. Square’s Additional Point of Sale Terms explain that subscriptions auto‑renew until you actively cancel them, and they can also be managed from your account services area or via Square Support.

Square allows some subscriptions to be paused from the same Pricing & subscriptions screen. If your website subscription shows a Pause Subscription option after you click Manage, you can temporarily remove paid features at the end of the current period and have them automatically resume when the pause ends. The Manage Square subscriptions article notes that pauses are time‑limited and behave differently from permanent unsubscription or downgrades.

Domains and Google Workspace email are billed separately from your website subscription. The migration guide notes that when you move from legacy Square Online hosting to new plans, domains and Google Workspace stay active and continue on their own billing schedules. Square’s legal terms also describe domains as third‑party services with their own renewal and possible 30‑day refund rules, so managing or cancelling them requires separate steps from cancelling your website subscription.

If you use Square’s self‑serve migration flow from a legacy Square Online Plus or Premium hosting plan to the new Square Plus or Premium plans, you do not need to cancel the old hosting subscription separately. The migration guide states that the legacy hosting plan is cancelled automatically and a pro‑rated refund for unused days in your current billing cycle is issued, while your domains and Google Workspace remain unaffected.

When a Square subscription is purchased through Apple’s or Google’s app store, cancellation must also happen there. Square’s guide for switching to new subscription plans explains this for Square Invoices Plus: you must cancel the app‑store subscription from your mobile device to avoid duplicate billing. The same principle applies to any Weebly‑related Square product billed by an app store—ending it in Square alone will not stop the store’s own charges.

After unsubscribing in Pricing & subscriptions, revisit that screen to confirm the website plan no longer appears as an active subscription, then use the Bills and Monthly Summaries sections to view or download the last invoice. Square’s reporting tools also let you export key reports as CSV. Saving this final bill and a dated screenshot of the subscription list provides strong internal evidence that the Weebly/Square subscription ended.