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Cancel subscription

How to Cancel Your TIME Subscription Safely Online

Learn how to cancel TIME through the right billing provider. Follow official steps, understand access timing, refunds, and the confirmation to keep.

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  • 4 cancellation paths matched to the billing owner
  • Renewal timing and access outcome explained
  • Refund requests routed to the company that billed you
  • Confirmation steps included for every path
This animation previews how Pine automatically completes a subscription cancellation for you.

Choose the TIME cancellation path that matches who bills you

Cancel TIME via Apple on iPhone or iPad · verify the billing owner

Cancel TIME via Apple on iPhone or iPad

  1. TIME iOS cancellation: Open Settings
    1

    Open Settings

    On your iPhone or iPad, open the Settings app on your home screen.

  2. TIME iOS cancellation: Tap your name
    2

    Tap your name

    At the top of Settings, tap your name to open your Apple ID settings.

  3. Pine can help

    Too many steps?

    Pine can find the right Cancel TIME via Apple on iPhone or iPad path and handle the cancellation for you.

    Let Pine handle it
  4. TIME iOS cancellation: Open Subscriptions
    3

    Open Subscriptions

    In your Apple ID settings, tap Subscriptions to view your active and expired subscriptions.

  5. TIME Cancel TIME via Apple on iPhone or iPad cancellation: Select TIME
    4

    Select TIME

    Under Active, tap the TIME subscription entry to open its details.

  6. TIME Cancel TIME via Apple on iPhone or iPad cancellation: Cancel the subscription
    5

    Cancel the subscription

    Tap Cancel Subscription and confirm to stop future renewals for TIME.

Cancel TIME via Google Play on Android · verify the billing owner

Cancel TIME via Google Play on Android

  1. TIME Cancel TIME via Google Play on Android cancellation: Open Google Play Store
    1

    Open Google Play Store

    On your Android phone or tablet, open the Google Play Store app.

  2. TIME Cancel TIME via Google Play on Android cancellation: Open your profile
    2

    Open your profile

    In Google Play, tap your profile icon at the top right.

  3. Pine can help

    Too many steps?

    Pine can find the right Cancel TIME via Google Play on Android path and handle the cancellation for you.

    Let Pine handle it
  4. TIME Cancel TIME via Google Play on Android cancellation: Open Payments & subscriptions
    3

    Open Payments & subscriptions

    In the Google Play profile menu, tap Payments & subscriptions to open the billing controls for this Google Account.

  5. TIME Cancel TIME via Google Play on Android cancellation: Open Subscriptions
    4

    Open Subscriptions

    On the Payments & subscriptions screen, tap Subscriptions to view the active subscriptions on this Google Account.

  6. TIME Cancel TIME via Google Play on Android cancellation: Select TIME
    5

    Select TIME

    In the Subscriptions list, tap the TIME subscription you want to cancel.

  7. TIME Cancel TIME via Google Play on Android cancellation: Cancel the subscription
    6

    Cancel the subscription

    Tap Cancel subscription and follow the on‑screen prompts to confirm cancellation of TIME.

TIME Customer Service by phone · verify the billing owner

TIME Customer Service by phone

  1. TIME TIME Customer Service by phone cancellation: Prepare the subscription details
    1

    Prepare the subscription details

    Have the TIME account or subscription details needed to identify the directly billed subscription before calling.

  2. TIME TIME Customer Service by phone cancellation: Call TIME Customer Service
    2

    Call TIME Customer Service

    Call the TIME Customer Service number published in the current TIME USA Terms and ask the representative to cancel the subscription or auto‑renewal.

  3. Pine can help

    Too many steps?

    Pine can find the right TIME Customer Service by phone path and handle the cancellation for you.

    Let Pine handle it
  4. TIME TIME Customer Service by phone cancellation: Save the confirmation
    3

    Save the confirmation

    Ask for and keep the cancellation confirmation, effective date, and any offer‑specific refund explanation.

TIME Customer Service by email · verify the billing owner

TIME Customer Service by email

  1. TIME TIME Customer Service by email cancellation: Start a cancellation email
    1

    Start a cancellation email

    Create an email to the TIME customer‑service address published in the current TIME USA Terms.

  2. TIME TIME Customer Service by email cancellation: Use CANCEL in the subject
    2

    Use CANCEL in the subject

    Put CANCEL in the subject line and include the account number and the subscription you want TIME to cancel.

  3. Pine can help

    Too many steps?

    Pine can find the right TIME Customer Service by email path and handle the cancellation for you.

    Let Pine handle it
  4. TIME TIME Customer Service by email cancellation: Send the request and keep the reply
    3

    Send the request and keep the reply

    Send the cancellation request, then retain TIME’s response, cancellation effective date, and any offer‑specific refund decision.

Refund policy

TIME subscription cancellation and refund basics

For TIME subscriptions billed through Apple or Google Play, cancellation stops future renewals but does not by itself guarantee a refund; any money back is governed by each platform’s own refund policies and review processes rather than by TIME alone.

Check my refund options
Cancel first, then evaluate refunds
Apple and Google both treat cancellation as an instruction to stop future TIME renewals while keeping access through the current billing period; refund eligibility is a separate question evaluated under each platform’s policies.
Apple refunds use reportaproblem.apple.com
For TIME subscriptions billed by Apple, you must request any refund through reportaproblem.apple.com, selecting the relevant subscription and reason; Apple reviews and may approve or deny the request.
Google Play offers limited subscription refunds
Google Play’s refund pages explain that most purchases, including subscriptions, are not automatically refundable, though you may be able to obtain a refund depending on timing and circumstances.
Current billing period is usually non‑refundable
Google’s subscription policy states that when a user cancels, they generally will not receive a refund for the current billing period but will continue receiving subscription content until that period ends.
Unauthorized or mistaken TIME charges
If you see a TIME charge you don’t recognize on an Apple or Google receipt, use the platform’s refund or dispute tools promptly; platform guidance treats these as account or payment issues handled directly with Apple or Google.

For the most accurate and legally controlling information about refunds on TIME subscriptions billed through app stores, always consult the current Apple and Google Play refund policy pages directly. View platform refund policies

TIME direct billing

TIME publishes online, phone, and email routes

Use these routes only when TIME owns the charge.

  • Online account

    TIME states that a direct subscription can be canceled after logging into the account, but its public pages do not publish stable post-login button labels.

  • Phone route

    TIME’s current Terms publish a Customer Service phone route for direct cancellation.

  • Email route

    TIME’s current Terms publish email cancellation with CANCEL in the subject and the account number and subscription details in the request.

Store billing

Use Apple or Google only for store-billed TIME

The store receipt determines the cancellation owner.

  • Apple receipt

    Cancel TIME in Apple Subscriptions when Apple owns the receipt; Apple evaluates any separate refund request.

  • Google receipt

    Cancel TIME in Google Play Subscriptions when Google owns the receipt; Google evaluates any separate refund request.

  • TIME absent from the store

    If TIME is absent, return to the direct TIME or other merchant route shown by the receipt.

Direct annual digital offer

TIME’s current checkout describes a pro rata refund

The rule is tied to the accepted TIME offer and payment-method policy.

  • Paid-term cancellation

    The current annual digital checkout states that cancellation during a paid term receives a pro rata refund for the remaining term.

  • Offer controls

    TIME’s Terms state that refund treatment depends on the offer and subscription type.

  • Keep the response

    Retain TIME’s cancellation response and any offer-specific refund decision.

TIME cancellation FAQ

Answers about TIME billing ownership, cancellation timing, refunds, and access after cancellation.

First identify the billing owner. A subscription billed directly by TIME can be canceled in the TIME account, by calling TIME Customer Service, or by emailing customerservice@time.com with CANCEL in the subject and the account number and subscription details. Apple- or Google-billed subscriptions use the corresponding store account.
If Apple is the billing owner, open Settings, tap your name, tap Subscriptions, choose TIME, and use Cancel Subscription. If TIME is not listed under Apple subscriptions, use the direct TIME or other merchant route shown by the receipt.
To cancel TIME on Android, open the Google Play Store app, tap your profile icon, then tap Payments & subscriptions → Subscriptions. Select the TIME subscription, tap Cancel subscription, and follow the prompts. Google notes that uninstalling the TIME app does not cancel billing, so always use the Subscriptions screen instead.
You can submit a cancellation for TIME at any time, but Apple and Google generally stop future renewals while keeping your access through the already‑paid billing period, rather than ending it instantly. After you cancel, TIME should remain usable until that period expires; for urgent disputes, you may also request a refund from Apple or Google under their policies.
No, deleting the TIME app does not cancel your subscription. Google Play’s help pages explicitly warn that uninstalling an app won’t stop an active subscription, and Apple similarly requires you to cancel from your Apple ID’s Subscriptions screen. Always manage TIME under Subscriptions in Settings (Apple) or Google Play to stop renewals.
After you cancel, Apple and Google normally let you keep access to TIME until the end of the current billing period, but they stop further renewals. Their subscription policies explain that cancellation affects future charges, not the time you’ve already paid for. Once the period ends, subscriber‑only TIME content may stop updating or become unavailable.
Refunds depend on the billing owner and the offer you accepted. TIME’s current digital checkout says an annual subscription canceled during a paid term receives a pro rata refund for the remaining term, subject to the payment-method policy. Apple and Google purchases use their own refund processes.
To see who is billing you for TIME, search your email for receipts and check your subscriptions in Apple and Google Play. If TIME is listed under Settings → your name → Subscriptions, Apple is the biller; if it appears under Subscriptions in Google Play, Google is. If you don’t see it in either place, use the merchant name on your card or bank statement to find the correct company to contact.
Use the merchant shown on the receipt. A TIME-owned charge can be canceled through the official TIME account, phone, or email routes; an Apple- or Google-owned charge must be canceled in that store. If another retailer owns the charge, use that retailer’s current process rather than an inferred TIME account screen.

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