How to Cancel Wix on Desktop or Laptop

Canceling your Wix plan is done through their website, as they manage billing directly. The process is the same whether you're on a Mac or a PC.

1 Log In to Your Wix Account

First, head over to the Wix website and sign in. Make sure you're using the correct account, especially if you manage multiple sites. It's a common mistake to be logged into the wrong one.

2 Navigate to Subscriptions

Once you're in, look for your profile icon in the top-right corner. Click it, and from the dropdown menu, select Premium Subscriptions. This is where all your active plans are hiding.

3 Select the Plan to Cancel

You'll see a list of your premium plans. Find the one you want to get rid of and click the More Actions icon (it looks like three dots) next to it. A menu will pop up.

4 Choose to Cancel the Plan

From the menu, click Cancel Plan. Wix will probably ask you why you're leaving. You can fill it out or just skip it if you're not in the mood.

5 Confirm Your Cancellation

Follow the final prompts to confirm. This action turns off the auto-renewal, so you won't be charged again. You'll still have your premium features until the current billing period ends. Check your email for a confirmation message to be sure it went through.

How to Cancel Wix on iPhone (iOS)

You can't cancel your Wix premium plan through your iPhone's settings. It has to be done on their website using a browser.

1 Open Your Web Browser

Wix subscriptions aren't managed through the App Store. You need to use a web browser like Safari or Chrome on your iPhone to cancel.

2 Log In to Your Wix Account

Navigate to Wix.com and sign in to your account. The mobile site can be a bit tricky, so you might need to zoom in to find the login fields.

3 Go to Premium Subscriptions

Tap your profile icon in the top-right corner and select Premium Subscriptions from the menu. This will take you to your billing page.

4 Find and Cancel Your Plan

Locate the subscription you want to end. Tap the More Actions icon (three dots) next to it, then select Cancel Plan. Follow the on-screen instructions to confirm.

How to Cancel Wix on Android

Just like with iOS, you must use a web browser on your Android phone to cancel your Wix plan. The Wix app doesn't handle billing.

1 Use Your Mobile Browser

Your Wix subscription is not handled by the Google Play Store. Open Chrome or another browser on your Android device to get started.

2 Sign In to the Wix Website

Go to the Wix website and log in to your account. Double-check that you're using the email address associated with the premium plan.

3 Access Your Subscriptions

Tap on your profile icon, which is usually at the top right of the page. From the dropdown, select Premium Subscriptions.

4 Cancel the Subscription

Find the plan you wish to cancel. Tap the More Actions icon (the three dots) and choose Cancel Plan. Complete the final confirmation steps to turn off auto-renewal.

Before You Cancel: What You Should Know

Before you hit cancel, here are a few things to keep in mind:

Refunds: Wix offers a 14-day money-back guarantee on your initial upgrade to a premium plan. If you cancel after those 14 days, or if it's a renewal, you typically won't get a refund. You just get to use the features until your subscription period ends.
Your Website: Canceling your premium plan doesn't delete your site. It reverts to a free version, which means you'll get Wix ads, lose your custom domain connection, and have less storage and bandwidth.
Domains and Mailboxes: If you got a custom domain or a business email through Wix, those are separate subscriptions. You'll need to manage them individually to avoid losing them.

Having Trouble Cancelling Your Wix Subscription?

It can be frustrating when you can't find the cancel button. Here are a few things to try:

Check the Account: Are you logged into the right Wix account? Many people have multiple accounts without realizing it.
Use a Desktop: The cancellation process is much easier on a desktop or laptop computer. The mobile website can sometimes be buggy.
Clear Your Cache: Try clearing your browser's cache and cookies or using an incognito window. Sometimes old data can cause issues with the site.
Contact Support: If all else fails, you'll have to contact Wix support. They don't have a direct phone line, so you'll likely need to submit a ticket or request a callback through their help center.

Subscription Plans and Pricing (2025)

Plan	Price per Month (USD)	Details
Light	$17	Best for personal use. Includes a custom domain, removes Wix ads, and provides 2 GB of storage.
Core	$29	Great for entrepreneurs. Adds basic e-commerce features, 50 GB of storage, and site analytics.
Business	$36	For growing businesses. Includes advanced e-commerce tools, 100 GB of storage, and professional logo creation.
Business Elite	$159	The most advanced plan. Offers unlimited storage, priority customer care, and enterprise-level features.

How Pine AI Can Help You Cancel Your Wix Subscription

Tired of navigating confusing menus just to cancel a subscription? Let Pine AI handle it. We can cancel your Wix subscription for you, saving you time and preventing any future unwanted charges. It's fast, secure, and completely stress-free. Connect your accounts and let us take care of the rest.

Frequently Asked Questions about Wix

Chloe Anne-Bennett

Streaming & Entertainment Editor

Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.