If you subscribed to USA Today through the App Store, you have to cancel it through Apple. USA Today can't cancel it for you, which is a common point of frustration for users.
How to Cancel USA Today on iPhone (iOS)
1 Open the Settings App
Find and tap the gray Settings icon on your iPhone's home screen. It's the one with the gears.
2 Tap Your Apple ID
Your name and profile picture are at the very top of the Settings menu. Tap on this banner to access your Apple ID settings.
3 Go to Subscriptions
On the Apple ID screen, tap on Subscriptions. You'll see a list of all your active and expired subscriptions tied to your Apple account.
4 Find and Select USA Today
Scroll through the list until you find the USA Today subscription. Tap on it to open the management screen.
5 Cancel Your Subscription
Tap the red Cancel Subscription button at the bottom of the screen. You'll need to confirm your choice. Apple will stop billing you, and you'll retain access until the end of the current billing period.
How to Cancel USA Today on Android
Canceling on Android is managed through the Google Play Store if that's where you started your subscription. Don't try to cancel in the USA Today app itself, it will just redirect you here.
1 Open the Google Play Store
Launch the Google Play Store app on your Android device. It's the app with the colorful triangle logo.
2 Access Your Profile
Tap on your profile icon or initial in the top-right corner of the screen.
3 Navigate to Payments & Subscriptions
In the menu that appears, select Payments & subscriptions. This is where Google manages all your recurring charges.
4 Select Subscriptions
Tap on Subscriptions to see a list of all services you're subscribed to through your Google account.
5 Find and Cancel USA Today
Locate USA Today in the list and tap on it. Then, tap Cancel subscription and follow the on-screen prompts to confirm. It's a pretty straightforward process, but sometimes the app can be a bit slow to update.
How to Cancel USA Today on Desktop or Laptop
This is the most direct method if you subscribed straight from their website. It's often easier than dealing with mobile app stores.
1 Go to the USA Today Website
Open your web browser and navigate to the official USA Today website. Make sure you're on the correct site.
2 Log In to Your Account
Click the Log In button, usually located in the top-right corner. Enter the email and password associated with your subscription.
3 Access Your Account Settings
Once logged in, click on your name or the account icon to open a dropdown menu. Select My Account or a similar option like Account Details.
4 Find Your Subscription
In your account dashboard, look for a section called My Subscription, Manage Subscription, or Billing. This is where they hide the important stuff. You might have to click around a bit to find it.
5 Cancel the Subscription
Follow the link to manage your subscription. You should see an option to Cancel. Click it and follow the confirmation steps. They might offer you a discount to stay, so be prepared to click 'cancel' a second time.
Cancel USA Today by Phone
If you're stuck or just prefer talking to a person, you can call USA Today customer service to cancel.
- Phone Number: 1-800-872-0001
- Hours: Typically available Monday to Friday during standard business hours (EST).
Be prepared with your account information, including your name, address, and the email associated with your subscription. Expect some hold time and a sales pitch to try and keep you as a customer. Just be firm and polite.
Before You Cancel: What You Should Know
Here are a few things to keep in mind before you finalize the cancellation:
- No Refunds for Partial Months: USA Today's policy is pretty strict. They do not offer prorated refunds if you cancel in the middle of a billing cycle. You'll have access until the period you paid for ends.
- Losing Access: Once your current subscription period expires, you will lose access to all premium articles, the eNewspaper, and other subscriber-only features.
- Check for Special Offers: Sometimes, during the cancellation process, they will present a special discounted rate to convince you to stay. If price is your only issue, this might be worth considering.
Having Trouble Cancelling Your USA Today Subscription?
It can be frustrating when cancellation doesn't go smoothly. Here are a few common issues and how to solve them:
- Can't Find the Cancel Button? You likely subscribed through a third party. If you signed up on an iPhone, you must cancel through your Apple ID Subscriptions. If on Android, you must cancel through the Google Play Store.
- Website Issues: If the website is giving you errors, try clearing your browser's cache and cookies or using an incognito/private browsing window. Sometimes that's all it takes to fix a weird glitch.
- Still Stuck? If all else fails, your best bet is to call their customer service line at 1-800-872-0001. They can process the cancellation for you manually. It might take a while, but it gets the job done.
Subscription Plans and Pricing (2025)
| Plan Name | Price (USD) | Details |
|---|---|---|
| Digital All-Access | ~$4.99/month | Includes unlimited access to articles, the eNewspaper (a digital replica of the print edition), and exclusive subscriber content. Introductory offers are common. |
| Home Delivery + Digital All-Access | Varies by location | All the benefits of Digital All-Access plus physical newspaper delivery. Pricing is highly dependent on your location and delivery frequency. |
How Pine AI Can Help You Cancel Your USA Today Subscription
Tired of navigating confusing menus and waiting on hold? Let Pine AI handle it. We can cancel your USA Today subscription for you, quickly and securely. Just connect your account, and we'll take care of the rest, saving you time and preventing any future unwanted charges. It's that simple.
Frequently Asked Questions about USA Today
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Chloe Anne-Bennett
Streaming & Entertainment Editor
Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.
