Canceling your Cooper's Hawk Wine Club subscription isn't done through a website portal. Weirdly, you have to send a formal email or call them. This guide covers the email method, which creates a helpful paper trail.
How to Cancel Cooper's Hawk Wine Club on Desktop or Laptop
1 Find Your Membership Information
Before you do anything, locate your Wine Club member number. You can usually find this on your membership card or in previous emails from Cooper's Hawk. Having this ready will save you a massive headache later.
2 Open Your Email Client
Launch your preferred email application (like Gmail, Outlook, or Apple Mail). There isn't a simple 'cancel' button on their website, so you have to do it the old-fashioned way. It's a bit of a pain, honestly.
3 Compose a New Email
Create a new email addressed to [email protected]. For the subject line, use something clear and direct, such as "Wine Club Cancellation Request" or "Request to Cancel Membership #[Your Member Number]."
4 Write Your Cancellation Request
In the body of the email, clearly state that you wish to cancel your membership. Include your full name, phone number, and your Wine Club member number to help them identify your account quickly. Be polite but firm.
5 Send and Wait for Confirmation
After sending the email, keep an eye on your inbox. You MUST receive a confirmation email from them. If you don't hear back within a few business days, you'll need to call them. Don't assume it's cancelled without written proof.
How to Cancel Cooper's Hawk Wine Club by Phone
If you prefer to speak with a person directly, calling is your best option. This method works from any mobile device, whether it's an iPhone or an Android. Just be ready for a potential hold time.
1 Prepare Your Account Details
Before you call, have your Wine Club member number and the personal information associated with your account ready. This includes your full name and billing address. You don't want to be scrambling for it while on the phone.
2 Call Member Services
Using your phone, dial the Member Services number at 855-949-WINE (9463). Be prepared for potential wait times, especially if you call during peak hours like lunchtime or after 5 PM.
3 Navigate the Phone Menu
Listen carefully to the automated menu and select the option for membership inquiries or cancellations. This will connect you with a customer service representative who can process your request.
4 Request to Cancel Your Membership
Once you're connected with an agent, clearly state that you want to cancel your Wine Club subscription. Provide them with your member number and any other information they ask for. They might try to offer you a deal to stay, so be ready to politely decline.
5 Get a Confirmation Number
This is the most important step. Before you hang up, ask for a cancellation confirmation number and the agent's name. Also, request that they send a confirmation email. Without proof, you have no recourse if they charge you again.
Cancel Cooper's Hawk Wine Club In-Person
Believe it or not, you can also cancel your membership by visiting your local Cooper's Hawk restaurant.
Simply go to the tasting room or host stand and inform a staff member that you'd like to cancel your Wine Club membership. They should be able to process it for you on the spot. Just like with other methods, make sure you get some form of written confirmation or a receipt showing the cancellation before you leave.
Before You Cancel: What You Should Know
Before you finalize the cancellation, keep a few things in mind:
- Cancellation Deadline: You must cancel at least 10 days before your next billing date to avoid being charged for the upcoming month. They are very strict about this cutoff.
- No Prorated Refunds: Cooper's Hawk does not offer refunds for memberships that have already been billed for the month. If you miss the deadline, you'll be charged and will have to pick up that month's wine.
- Pausing Your Membership: Instead of canceling, you may be able to put your membership on hold for a few months. This is a good option if you're just traveling or need a temporary break. You'll have to ask about this when you call or email.
- Lose Your Points: Any accumulated loyalty points or dining rewards will likely be forfeited upon cancellation. It's a good idea to use them up before you cancel.
Having Trouble Cancelling Your Cooper's Hawk Wine Club Subscription?
Running into issues? It happens. Here are a few common problems and how to solve them:
- No Response to Your Email: If it's been more than 3-4 business days and you haven't received a reply to your cancellation email, don't wait any longer. Call them directly at 855-949-WINE (9463). An email can get lost, but a phone call is immediate.
- Long Hold Times: Customer service lines can get busy. Try calling during off-peak hours, like mid-morning on a weekday (around 10 AM) to avoid the longest waits.
- Can't Find Your Member Number: Check your wallet for your membership card. If you don't have it, search your email inbox for "Cooper's Hawk" to find old receipts or welcome emails that should contain your number.
- Charged After Cancelling: If you were charged after you cancelled, this is where your confirmation email or number is critical. Contact Member Services immediately with your proof of cancellation and request a refund.
Subscription Plans and Pricing (2025)
| Plan Name | Bottles per Month | Estimated Price (per month) | Details |
|---|---|---|---|
| One-Bottle Membership | 1 | $22.99+ | Your choice of the month's featured wine. Includes tasting for two, retail wine discounts, and dining rewards. |
| Two-Bottle Membership | 2 | $42.99+ | Your choice of two bottles of the month's featured wines. Includes all one-bottle benefits. |
| Three-Bottle Membership | 3 | $62.99+ | Your choice of three bottles of the month's featured wines. Includes all one-bottle benefits. |
Note: Prices are estimates and may vary by location and wine selection (Variety, Red, White, Sweet). Taxes are not included.
How Pine AI Can Help You Cancel Your Cooper's Hawk Wine Club Subscription
Tired of waiting on hold or sending emails into the void? Pine AI handles the cancellation for you. We'll contact Cooper's Hawk, manage the process, and secure written confirmation so you don't have to. It's the fast, secure, and stress-free way to cancel your membership.
Frequently Asked Questions about Cooper's Hawk Wine Club
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Can I get a refund from Cooper's Hawk Wine Club if I forgot to cancel?
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Chloe Anne-Bennett
Streaming & Entertainment Editor
Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.
