Instacart+
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How to Cancel Instacart+ Subscription: Official Steps
Cancel Instacart+ on web or mobile, check monthly renewal timing, understand trial and family account effects, and review refund eligibility and benefits.
- 12 current official sources checked
- 2 billing routes separated
- Legacy Provider and equivalent Blog content reconciled claim by claim
- Steps, outcomes, refund boundaries, and related products revalidated
How to cancel Instacart+ through the correct billing owner
Web cancellation
Cancel Instacart+ through Web
1Open Your Instacart+ membership
Go to instacart.com and sign in to the correct customer account. In the upper left corner, select the three horizontal lines to open the main menu, then choose “Your Instacart+ membership.” This page lists your current Instacart+ plan, renewal date, and benefits so you can verify you’re editing the right membership before changing anything.
2Open Manage your membership
On the Instacart+ membership page, scroll until you see the “Manage your membership” section. This area summarizes how your plan renews and includes links to adjust your plan or stop renewal. Make sure the details (such as plan type and renewal date) match the subscription you intend to cancel.
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3Select Cancel membership
Within the “Manage your membership” section, select “Cancel membership.” If you see options like changing plan type or setting a renewal reminder, ignore those and focus on the choice that explicitly says it will cancel your Instacart+ membership or stop auto‑renewal.
4Continue and Confirm cancellation
Follow the on‑screen prompts. When asked, choose “Continue to cancel,” then select “Confirm cancellation” to finalize. Wait until a confirmation message appears and the page shows an updated end or expiration date for Instacart+. Keep a copy of the confirmation screen or email Instacart sends so you can prove the membership was canceled if you ever need to dispute a future charge.
Mobile app cancellation
Cancel Instacart+ through Mobile app
1Open the mobile app and Your Instacart+ membership
Open the Instacart app and make sure you’re signed into the customer account that has Instacart+. Tap the Account icon in the upper right, then tap Settings if it appears. From Settings, choose “Your Instacart+ membership” to open the screen that lists your plan type, renewal date, and current benefits.
2Open Manage your membership
On the Instacart+ membership screen, scroll to find the “Manage your membership” section. This section controls how your Instacart+ plan renews. Confirm that the details shown match the subscription you want to cancel, especially if you’ve ever used Instacart+ on more than one account or with a business profile.
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3Select Cancel membership
In the “Manage your membership” area, tap the option labeled “Cancel membership.” Some app versions may also show a way to set a reminder before renewal; if your goal is to stop charges entirely, ignore reminder options and use the cancel choice that indicates your Instacart+ membership will end.
4Continue and Confirm cancellation
Work through the prompts, tapping the buttons that move you forward, including “Continue to cancel” and then “Confirm cancellation.” Stay in the flow until you see a confirmation message and your Instacart+ status shows an end or expiration date instead of an upcoming renewal. Check your email for Instacart’s cancellation message and keep it for your records.
Refund policy
Instacart+ refund boundaries and when to ask
Instacart’s public terms set narrow conditions for Instacart+ membership refunds. Most cancellations simply stop future renewals, but there are limited circumstances where you can reasonably request money back, especially for very recent annual charges or specific promotional offers.
Check my refund options- Annual Instacart+ refund within first 5 calendar days if unused
- For standard annual Instacart+ plans, Instacart’s terms allow a refund of the membership fee if you cancel within the first 5 calendar days of a paid annual term or renewal and have not used Instacart+ benefits during that period, such as placing an order that relied on Instacart+ perks.
- Monthly Instacart+ fees are non‑refundable
- Instacart’s Instacart+ section specifies that monthly membership fees are not refundable. When you cancel a monthly membership, you retain benefits until the end of the current month but cannot normally recover the fee already paid for that month.
- Trials and promos: cancel before they convert
- Instacart’s promotional terms explain that free trials and promotional Instacart+ memberships automatically renew into a paid plan at the end of the promotional term unless you terminate earlier in your account settings. Canceling before the trial or promo ends prevents the next paid term from being charged.
- First‑year and partner promotions may restate refund conditions
- Several Instacart+ offer pages, including first‑year and payment‑partner promotions, repeat that you will receive a refund if you cancel within 5 days of the start of the paid membership term and have not placed Instacart+ orders or activated certain premium benefits such as New York Times Cooking. These are tightly defined scenarios, not general refund rights.
- Third‑party bundles have their own refund handlers
- Instacart+ terms note that some purchases or subscriptions made through third‑party partners while using Instacart+ may not be refundable by Instacart. If a refund is available, the partner is responsible for processing it, so a user who received Instacart+ as part of a partner bundle will typically need to pursue any refund through that partner.
For complex billing situations or to confirm whether your specific charge qualifies for a refund exception, review the Instacart+ section of the main Terms and any Instacart+ promotional or partner offer terms linked from your account. Review Instacart+ Terms and offer conditions
How Instacart+ works
Instacart+ membership basics before you cancel
Understanding how Instacart+ is structured helps you predict what happens when you stop the membership and why cancellation must be done from your Instacart account rather than by deleting the app.
Instacart+ is a paid auto‑renewing membership
Instacart+ is a paid program that waives certain delivery fees on qualifying orders and can include extra benefits like partner subscriptions. Membership fees renew automatically for the monthly or annual term you selected unless you cancel from your “Your Instacart+ membership” page.
Where to see your current plan and renewal date
Your billing term, upcoming billing date, and Instacart+ status appear on the “Your Instacart+ membership” page in your account settings on the web or in the app. This is the stable place to confirm whether you’re in a free trial, on a promotional offer, or already on a paid monthly or annual plan.
Membership fees are mostly non‑refundable
Instacart’s terms explain that membership fees are fully earned upon payment and non‑refundable, except for limited situations. These exceptions primarily cover very recent annual renewals when you have not yet used Instacart+ benefits, and certain promotional or first‑year offers that include explicit refund language.
Benefits focus on delivery fees and select perks
Core Instacart+ benefits include waived delivery fees on eligible orders above a minimum and access to additional perks, like partner streaming or recipe subscriptions and credits for certain orders. Taxes, service fees, surcharges, and tips still apply even when Instacart+ is active.
Renewal & timing
Renewal, end-of-term, and when benefits actually stop
Cancellation day and the day your Instacart+ benefits end are not always the same. Instacart’s Instacart+ terms and Help Center explain how renewal and benefit timing work for monthly plans, annual plans, and trials.
Automatic renewal until you cancel
Instacart+ is set to renew automatically for the same term (monthly or annual) using any active payment method on file. Unless you cancel before the renewal date shown on your “Your Instacart+ membership” page, Instacart will attempt to charge the membership fee around that date.
Monthly plans: no refunds, benefits to term end
For paid monthly Instacart+ memberships, Instacart states that monthly fees are not refundable. If you cancel a monthly plan, you can continue using Instacart+ benefits until the end of the current paid month, and the membership will then stop renewing.
Annual plans: limited 5‑day refund window
For annual Instacart+ memberships, Instacart’s terms allow a refund of the membership fee if you cancel within the first 5 calendar days of a paid annual term or renewal and have not used Instacart+ benefits in that period. After that window, annual fees are generally non‑refundable except where local law requires otherwise.
Trials and promotional periods auto‑convert
Instacart+ free trials and promotional memberships automatically convert into a paid monthly or annual plan at the rate shown in your account settings when the trial or promotional period ends, unless you cancel first. If you cancel during the free or promotional period, Instacart says it will not start a new paid term.
Refund rules
Refund expectations for Instacart+ charges
Instacart distinguishes between monthly and annual Instacart+ plans, and some promotions have additional refund language. Knowing these limits helps you decide whether to cancel immediately or also ask for a refund.
Standard Instacart+ cancellation without refund
Outside specific exceptions, canceling Instacart+ only stops future renewals. Most of the time, you won’t receive money back for the current paid term, but you keep Instacart+ benefits through the end of that period.
Annual plan refunds within 5 calendar days
Instacart’s Instacart+ terms state that annual membership fees may be refunded if you cancel within the first 5 calendar days of a paid annual term and you have not used any Instacart+ benefits during that period. Using benefits—such as placing an eligible Instacart+ order—normally makes the fee non‑refundable.
Monthly plans are not refundable
The terms specify that monthly Instacart+ fees are not refundable. If you cancel a monthly plan, your only financial change is that the membership will not renew again; you retain access to benefits through the end of the already‑paid month.
First‑year and partner promotions may repeat the 5‑day rule
Certain Instacart+ first‑year and partner offers restate that you will receive a refund if you cancel within 5 days of the start of the paid membership term and have neither placed Instacart+ orders nor activated specific benefits, such as a New York Times Cooking subscription, as described in those offer terms.
Third‑party purchases processed by partners
Instacart’s terms clarify that some purchases made via third‑party partners while using Instacart+ may not be eligible for refund from Instacart. Where a refund is available, the third party—not Instacart—is responsible for handling it, so you may need to contact that partner directly if the Instacart+ access came as part of their bundle.
Perks & add-ons
What happens to Instacart+ benefits, Peacock, and NYT Cooking
Instacart+ can include bundled partner subscriptions and shared benefits. These perks are governed by their own terms but are generally tied to having an active Instacart+ membership.
Core delivery-fee benefits run to the end of term
Instacart explains that when you cancel Instacart+ outside the initial refund window, you will not receive a membership fee refund but can continue enjoying waived delivery fees on eligible orders through the end of the current billing period. After that, orders are charged under standard non‑member pricing.
Peacock access depends on active Instacart+
The Peacock benefit terms describe Peacock Premium as an included benefit for eligible Instacart+ members. Access continues only while you remain an eligible Instacart+ member and while the offer is available. Once your Instacart+ membership ends or a promotion is discontinued, your complimentary Peacock access normally ends as well.
New York Times Cooking during active membership
Instacart’s New York Times Cooking benefit terms say annual Instacart+ members can redeem a coupon for a one‑year NYT Cooking subscription and note that Instacart may limit access to offers to active Instacart+ members. The offer terms also mirror the 5‑day refund rule when you have neither used Instacart+ nor activated the NYT Cooking subscription.
Shared Business Instacart+ seats end with owner membership
For Instacart Business accounts, Shared Instacart+ terms state that shared benefits immediately terminate if the Instacart+ membership of the owner Business Account expires or is terminated. Team members receiving Instacart+ through shared seats lose their shared benefits when the owner’s membership ends or the organization removes them.
Family accounts lose shared benefits when Instacart+ ends
Family account terms explain that shared Instacart+ benefits and retailer loyalty benefits provided through a family account terminate if the shared Instacart+ membership or linked retailer loyalty account expires or is terminated. If you cancel the underlying Instacart+ membership, household members relying on shared benefits can no longer use them.
Orders & credits
Open orders, Instacart+ credits, and promotions at cancellation
Stopping Instacart+ affects how future orders are billed and how you earn or use Instacart+‑specific credits and promotions, but it does not replace normal order‑management steps.
Existing orders follow normal order policies
Instacart’s Instacart+ pages focus on membership fees, benefits, and renewal, not on canceling grocery orders. Canceling Instacart+ does not appear in order‑management instructions, so you should treat order changes, cancellations, or refunds as separate actions handled through standard order‑support flows.
Earning Instacart+ Credits as a member
The Instacart+ promotional terms describe Instacart+ Credits as a loyalty benefit for eligible Instacart+ members. Credits are earned only on qualifying orders that meet criteria shown in your cart or checkout, such as specific order types or retailer conditions.
Instacart+ Credits expiration rules
According to the Instacart+ Credits terms, the full balance of any Instacart+ Credits in your account expires 12 months after your most recent order placed with that Instacart account, regardless of how the credits were earned. Credits also may be forfeited if you violate program terms or applicable policies.
Promotional memberships convert if not canceled
Instacart’s Instacart+ promotional terms and individual offer pages stress that trial or promotional memberships automatically convert to a recurring plan and charge the card on file when the term ends unless you terminate earlier in your account settings. Canceling before conversion prevents the next paid term from starting.
Account & data
How Instacart+ cancellation relates to your account and data
Canceling Instacart+ only changes your membership. Instacart documents separate processes for deleting your account or requesting data access or deletion.
Canceling Instacart+ does not close your account
Instacart’s account deletion article emphasizes that having an Instacart account is free and that you should cancel your Instacart+ membership before requesting account deletion. This implies that stopping Instacart+ alone leaves your Instacart login, saved information, and order capability intact.
Account deletion is a separate, permanent step
If you decide you no longer want an Instacart account, you must follow the account deletion flow, which is permanent and prevents further use. In the app, deletion is initiated from Account > Settings > Personal information; on the website, you submit a request and confirm it via an email link.
Data access and deletion rights via the Privacy Portal
Instacart’s data privacy article explains that all users can request a copy of their personal information or ask for deletion of personal data through Instacart’s Privacy Portal, even without canceling Instacart+. Some regions provide additional rights such as opting out of certain data sharing, managed through “Your Privacy Choices.”
Instacart+ membership management lives in account settings
The same data privacy guidance shows that Instacart+ membership management appears as a specific item under Settings on the app and as “Your Instacart+ membership” in the web menu. Knowing this distinction helps you avoid confusing membership cancellation with deleting your entire account or changing other profile details.
Troubleshooting
If you can’t find the cancel button or something seems off
Instacart’s Help Center doesn’t list every edge case, but it does show where Instacart+ should appear and when third‑party or shared arrangements can limit what you control directly.
Verify you’re in the right account and section
If you don’t see Instacart+ information, first confirm you’re signed into the correct Instacart customer profile and not a shopper or business‑only account. Then open the main menu or Account icon and look specifically for “Your Instacart+ membership,” as documented in Instacart’s profile and Instacart+ management help pages.
Check whether you actually have Instacart+ on that login
Instacart’s data privacy article notes that Instacart+ membership is managed from your account’s settings. If your “Your Instacart+ membership” page doesn’t show an active plan, renewal date, or “Manage your membership” section, that login may not currently have Instacart+ to cancel, or benefits may be arriving through a different account or family sharing.
Consider shared or business Instacart+ setups
Family and business‑sharing terms explain that some users receive Instacart+ benefits through another person’s membership. In these cases, the owner or admin controls the membership itself. If your benefits come from Shared Instacart+ or a family account, you won’t see a standalone Instacart+ membership to cancel on your personal profile.
Look for third‑party or partner‑billed bundles
Instacart’s Instacart+ terms state that certain purchases or subscriptions tied to Instacart+ can be made through third‑party partners and that those partners are responsible for any eligible refunds. If your financial statements show Instacart+ charges from another company rather than Instacart, you may need to manage that subscription through the partner’s account system.
Use Instacart’s Help Center if the UI doesn’t match
If your menus or buttons differ significantly from what Instacart’s Help Center describes, or you still can’t reach a “Cancel membership” option, use the Help Center while signed in to contact Instacart’s Customer Experience team so they can review your specific membership and billing arrangement.
Instacart+ cancellation FAQ
Provider-specific answers based on official sources checked August 10, 2026. Signed-in terms, region, billing owner, and applicable law still control.
Do my Instacart+ benefits end immediately when I cancel?
How can I verify that my Instacart+ cancellation went through?
Can I get a refund if I cancel Instacart+ right after being charged?
What happens to Peacock and New York Times Cooking when I cancel Instacart+?
Does canceling Instacart+ delete my Instacart account or order history?
How does canceling Instacart+ affect Shared Instacart+ for Business and family accounts?
What should I do if I can’t see a “Cancel membership” option for Instacart+?
Do I still need to cancel Instacart+ if I plan to delete my Instacart account?
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