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Cancel subscription

How to Cancel Fluid UI: Official Steps & Timing

Cancel Fluid UI through the correct billing route. Follow official steps, understand renewal timing and refunds, and keep proof of the final result.

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  • 1 verified cancellation route
  • Billing ownership and renewal timing explained
  • Provider-specific refund boundaries included
  • A confirmation check follows every route
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Choose the correct Fluid UI cancellation route

Fluid UI website and editor · verify the billing owner

Cancel Fluid UI through Fluid UI website and editor

  1. Fluid UI Fluid UI website and editor: Open the Fluid UI site in your browser
    1

    Open the Fluid UI site in your browser

    In a desktop or mobile browser, go to fluidui.com and choose the option to open the Fluid UI editor so you can manage your account.

  2. Fluid UI Fluid UI website and editor: Sign in to the Fluid UI editor
    2

    Sign in to the Fluid UI editor

    Enter the email address and password for your Fluid UI account and sign in so that you reach the main editor interface.

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  4. Fluid UI Fluid UI website and editor: Open Account settings from the editor menu
    3

    Open Account settings from the editor menu

    In the editor’s top-right menu, open the main menu and select the "Account settings..." option to view your account, receipts, and billing controls.

  5. Fluid UI Fluid UI website and editor: Use Pause Billing to stop future charges
    4

    Use Pause Billing to stop future charges

    In Account settings, locate the "Pause Billing" option and use it to cancel billing; Fluid UI will stop renewing your premium subscription at the end of the current billing period.

  6. Fluid UI Fluid UI website and editor: Confirm that billing is paused in Account settings
    5

    Confirm that billing is paused in Account settings

    Still in Account settings, check the Receipts and billing section to verify your account status and that no next payment date is scheduled, indicating billing has been stopped.

Refund policy

Fluid UI refunds and money-back terms

Fluid UI generally stops billing at the end of your current subscription period when you pause in Account settings, without refunding that period, but it also advertises a limited money-back guarantee and some flexibility when you upgrade plans mid-cycle.

Check my refund options
No pro-rated refunds when you pause billing
Fluid UI’s terms state that pausing a premium account cancels future billing but does not provide a refund for completed or partially completed billing periods, so any remaining paid time is used rather than reimbursed.
Published 30-day guarantee on first payment
The plans page offers a 30-day money-back guarantee starting after your first payment, indicating that only the first charge on a new premium subscription may be refundable under standard policy if you act within that time.

If you think a billing error occurred or you believe you qualify for Fluid UI’s money-back guarantee, review the official payment and refund terms and then contact Fluid UI using the support options available in the editor or on their site. Review Fluid UI payment and refund policy

How Fluid UI bills you

Fluid UI subscription and billing model

Understanding how Fluid UI bills your account helps you choose the right moment and method to cancel.

  • Subscription-based premium access

    Fluid UI premium access is sold on a monthly or annual subscription basis, with your account billed when you first upgrade and then on each renewal date according to the term you selected.

  • Direct billing by Fluid Software Ltd

    Payments are processed by Fluid UI’s own billing system via a secure third-party payment provider, and card charges appear from Fluid Software Ltd on your statement, not from an app store.

  • Flexible terms with pause option

    The plans and terms state there is no long-term contract; instead, you can pause a premium account from Account settings, which stops future billing while leaving your projects stored for later use.

  • Supported payment methods

    Fluid UI accepts major payment cards directly in the editor, and the plans page notes that some annual or team licences can be arranged via PayPal or direct transfer through their sales channels.

  • Account status and next payment visibility

    Within Account settings, the Receipts and billing section lets you see your current account status and when your next payment is due before you decide to cancel billing.

Finding the right menu

Where to find Account settings in Fluid UI

You need the Account settings screen inside the editor to cancel billing for a Fluid UI subscription.

  • Access via web or desktop editor

    You manage your subscription from the Fluid UI editor, which you can open either in a supported browser like Chrome or Firefox or via the downloadable desktop client for macOS, Windows, or Linux.

  • Use the top-right editor menu

    In the editor interface, the main menu in the top-right corner opens a dropdown that includes an "Account settings..." entry, as shown in Fluid UI’s official quick guide screenshot.

  • Account settings sections

    The Account settings view is divided into Personal details, Teammates, and Receipts and billing sections so you can manage profile, team members, and billing from a single place.

  • Receipts and billing controls

    The Receipts and billing area within Account settings is where you can view your current account status, see upcoming payment dates, download receipts, and access the control to cancel billing.

  • Consistent layout across platforms

    Whether you reach the editor through the browser or the desktop installer, Fluid UI’s documentation and quick guide indicate the Account settings location and labels are consistent for managing billing.

After you pause billing

What cancelling Fluid UI billing changes

Pausing billing changes your level of access and how long Fluid UI stores your work, but does not immediately erase your projects.

  • End of premium billing cycle

    Fluid UI’s account settings guide notes that if you cancel billing, future payments are cancelled but you keep premium features until the end of the current billing period you have already paid for.

  • Reversion to free plan features

    The cancelling billing documentation explains that when you downgrade to the free account, you keep your projects but are limited to the features and project allowances of the free Fluid UI plan.

  • Immediate stop to renewals

    The cancelling billing help page states that billing will stop as soon as you pause your account, which means no new renewals are charged after the current subscription period completes.

  • Projects safely stored after downgrade

    Official guidance confirms that when you move to the free account, your existing work is not deleted; instead, projects remain stored but can be subject to free-plan limits on active usage.

  • Ability to upgrade again later

    Fluid UI’s documentation emphasises that you can upgrade again from the free account at any time, restoring premium features if you return to using the tool heavily after a cancellation.

Fluid UI cancellation FAQ

Provider-specific answers about billing, timing, refunds, and confirmation.

You cancel a Fluid UI subscription by pausing billing in Account settings inside the editor. Sign in to the Fluid UI editor, open the main menu in the top-right corner, and choose "Account settings...". In the Receipts and billing section, use the Pause Billing option to stop renewals; your plan then downgrades to the free tier after the current billing period ends.
Your projects are kept when you cancel billing, but your account is limited to free-plan features. Official guidance explains that downgrading to a free account preserves your work while restricting access to paid features and capacities. The terms and cancelling billing article also state that projects may be stored for up to one year after pausing, with a warning before any deletion.
Fluid UI stops charging you after the current billing period finishes once you pause billing. The account settings guide notes that cancelling billing halts future billing but you keep premium features until the end of the already-paid period. The cancelling billing article adds that billing stops as soon as you pause, meaning no new renewals occur beyond that cycle.
Fluid UI generally does not refund the current billing period when you cancel; pausing billing only stops future renewals. The terms explicitly say no refund is given for completed or partially completed billing periods. However, the plans page advertises a 30-day money-back guarantee on your first payment, and an upgrading article notes that plan changes can sometimes result in partial refunds arranged by support.
You confirm cancellation primarily by checking Account settings in the editor. After using Pause Billing, open the Receipts and billing section to review your account status and ensure no next payment date is listed. Over time, your account should show as a free plan, and no new Fluid Software Ltd charges should appear on your card or bank statement beyond the last paid period.

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