BODi
Cancel subscription
How to Cancel BODi Subscription: Official Steps
Cancel BODi through its website, Apple, Google Play, or Roku; identify the billing owner, manage add-ons, and understand access, renewal, and refund rules.
- 10 current official sources checked
- 4 billing routes separated
- Legacy Provider and equivalent Blog content reconciled claim by claim
- Steps, outcomes, refund boundaries, and related products revalidated
How to cancel BODi through the correct billing owner
Web cancellation
Cancel BODi through Web
1Sign in to the BODi account
Go to BODi.com, choose the sign‑in option, and log in with the email and password on the account that is being billed for your BODi membership. If you have more than one BODi or legacy Beachbody login, make sure you’re using the one that matches your receipt.
2Open Memberships & Subscriptions
From your profile or account menu, open the Memberships & Subscriptions (or similarly named Subscription) section that lists your active BODi digital plans and renewal dates. If nothing appears here, your access may be through a third‑party app store instead of direct billing.
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3Select the active membership
In the Memberships & Subscriptions list, locate the digital BODi membership you want to stop. Open its details so you can see the current renewal date, status (such as Active or Inactive), and the Manage option associated with that specific plan.
4Choose Manage and cancel renewal
Choose Manage, then select Cancel Subscription. Depending on where you are in your term, you may see options such as Cancel and Refund Me, Cancel and Keep Access, or Cancel Subscription. Follow the prompts until the page confirms cancellation, shows an end date, or marks the subscription Inactive.
iOS cancellation
Cancel BODi through iOS
1Open Settings
On your iPhone or iPad, open the Settings app where you manage your Apple ID and subscriptions. Make sure you’re signed in with the Apple ID that was charged for BODi, as shown on your App Store receipt.
2Tap your name
At the top of Settings, tap your name to open the Apple ID screen. This area contains subscriptions, payment methods, and other account information linked to that Apple ID.
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3Open Subscriptions
In the Apple ID menu, tap the Subscriptions option. This shows a list of active and expired subscriptions billed through Apple, including BODi if it was purchased as an in‑app subscription.
4Choose BODi
From the Subscriptions list, select BODi. Confirm that the Apple ID, billing frequency, and next renewal date match the charges you want to stop so you don’t cancel the wrong subscription.
5Tap Cancel Subscription and confirm
Use the Cancel Subscription (or equivalent) control on the BODi subscription screen and confirm when Apple asks. Apple will show an expiration date or a message that billing is no longer active; BODi access normally continues until that Apple‑listed end date under Apple’s rules.
Google Play cancellation
Cancel BODi through Google Play
1Open Google Play
On your Android device, open the Google Play Store app while signed in to the Google account that paid for BODi, as shown on your Google Play email receipt.
2Open Payments & subscriptions
Tap your profile icon, then choose the Payments & subscriptions area. This menu leads to Google’s tools for managing active subscriptions and payment methods.
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3Open Subscriptions
Select Subscriptions to see all services that bill through your Google account. Look for BODi in the active list, along with its renewal date and price, to confirm you’re editing the correct plan.
4Choose BODi
Tap the BODi subscription entry to open its details screen. Review the Google account email, renewal period, and next charge date so you know exactly which subscription will be affected.
5Tap Cancel subscription and confirm
Tap Cancel subscription (or equivalent), follow Google’s prompts, and confirm. Google will show a confirmation or an end date. If you need help canceling a Google‑billed BODi subscription, BODi notes they can assist if you provide the GPA order number from your Google receipt.
Roku cancellation
Cancel BODi through Roku
1Open Roku Manage subscriptions
On your Roku device or in your Roku account on the web, open the subscriptions or Manage subscriptions area that lists channels and services billed through Roku.
2Choose BODi
Find BODi in the list of active Roku subscriptions and select it. Confirm that the Roku account and renewal date match the BODi charges you want to stop.
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3Turn off auto-renew
Use Roku’s option to cancel BODi or turn off auto‑renew for that subscription. This tells Roku to stop billing your saved payment method after the current period ends.
4Confirm cancellation
Follow Roku’s prompts until the interface confirms that BODi will not renew, usually by showing a new end date or marking the subscription as canceled. Keep a screenshot or email confirmation in case you later need to show Roku or BODi proof of cancellation.
Refund policy
BODi refunds and Money Back Guarantee
BODi’s Money Back Guarantee and subscription policies set specific conditions for when you can receive a refund on digital memberships, nutrition products, and equipment. Refund eligibility depends on the product type, purchase channel, and timing relative to your original purchase or delivery date.
Check my refund options- Digital subscription refunds
- For most directly billed digital memberships, BODi issues refunds only when you cancel within 31 days of purchase or the initial subscription term. Renewals and subscriptions that begin with a free trial are not refundable, although you may keep access through the end of the current term after canceling.
- Third‑party digital purchases
- If your BODi membership was purchased through Apple, Google, Roku, Amazon, or another third‑party store, BODi’s Money Back Guarantee and third‑party FAQ state that you must request any cancellation and refund directly from that store, as BODi cannot process refunds for in‑app or device‑billed subscriptions.
- Nutrition products, supplements, and kits
- For physical products such as supplements, accessories, and equipment, BODi applies a 31‑day Money Back Guarantee measured from the delivery date. Kits and bundles are only refundable if all components are returned, and already‑processed nutrition shipments must be handled through the returns process rather than canceled in transit.
- Processing time and tracking refunds
- BODi’s refund‑status article explains that eligible digital membership refunds are typically processed within a short time frame, while refunds for shipped items occur after the carrier scans your return package. You can view the refund status and amount for specific orders under My Orders in your BODi account.
- Proof required for disputed renewals
- BODi’s Subscription Cancellation and Refund Policy says that if you claim to have canceled but were still charged, you must provide evidence such as a cancellation email or screenshot. Without valid proof, renewals remain non‑refundable because terms require cancellation before renewal to avoid additional billing.
Need help interpreting a specific BODi charge or refund decision against the current Money Back Guarantee and subscription rules? Review my BODi charge
Before you start
Identify who actually bills your BODi access
BODi’s cancellation and refund options depend on whether your membership or nutrition order is billed directly by BODi or through a third‑party platform. Use these checks before you follow any cancellation path.
Check the bank or card descriptor
Look at the transaction description for your BODi charge. If it shows “PPL Team Beachbody” or another BODi name, the subscription is billed directly by BODi. If it shows a retailer like Apple, Google, or Roku, the subscription is through that third party instead.
Read the email receipt sender
Open the original receipt for your membership. If the email came from BODi or Team Beachbody, you can manage cancellation through your BODi account. If the receipt is from Apple, Google Play, Roku, or another store, you must cancel and request refunds through that provider.
Compare with your BODi account view
Sign in to BODi and open Memberships & Subscriptions. Directly billed digital memberships and nutrition subscriptions appear here, but app‑store subscriptions generally do not. If your plan is missing and your receipt is from a store, treat it as a third‑party subscription.
Match cancellation path to billing source
Once you know who billed you, use the matching path: BODi account tools for direct memberships and nutrition orders, or Apple/Google/Roku account tools for in‑app and device‑billed subscriptions. This split also determines whether BODi’s Money Back Guarantee or the store’s own refund rules apply.
Direct BODi billing
What happens when you cancel a direct BODi digital subscription
For memberships billed directly by BODi, you control cancellation from your online account. The options shown when you cancel depend on timing and whether your purchase is still within the Money Back Guarantee period.
Standard web cancellation path
BODi directs you to sign in, navigate to the Subscription area, locate the digital subscription you want to stop, select Manage, and then choose Cancel Subscription. Finish the prompts on‑screen; your membership status and end date update after completing this flow.
Understanding “Inactive” status
If your digital subscription already shows Inactive in the subscription list, BODi says auto‑renewal has been canceled and you will lose access on the date displayed. In this case, there is no additional cancel button to press for that plan.
Money Back Guarantee options
Within roughly 31 days of an initial qualifying digital purchase, canceling may show options like Cancel and Refund Me or Cancel and Keep Access. One option can end access immediately and issue an eligible refund; the other keeps access through the current term while preventing renewal.
Outside the MBG window or on renewals
When your account is outside the Money Back Guarantee window or you are canceling a renewal, BODi shows a Cancel Subscription option that lets you keep access through the end of the billing cycle or free trial, then stops future renewals. Renewed terms themselves are not refundable under current policy.
Requesting immediate access removal
If you want your access removed right after canceling—for example, so you can repurchase a promotional plan—BODi points you to a BODi Access Removal Request Form in its support articles. Submitting this form immediately removes remaining access time and, in promotional scenarios, does not create extra refund rights.
Supplements & nutrition
Managing BODi nutrition subscriptions and shipments
Nutrition home direct subscriptions and other physical product orders are separate from digital access. Canceling one does not automatically stop the other, and shipments have their own timing rules.
Where to cancel nutrition subscriptions
To stop nutrition home direct shipments, sign in to BODi, locate your nutritional order under Subscriptions, select Manage, then choose Cancel Subscription and follow the prompts until the status updates. This path only affects the selected nutrition subscription.
Shipments already in process
BODi explains that once a nutrition shipment has been processed, it cannot be canceled, but you can still return eligible products under the 31‑day Money Back Guarantee once they arrive, subject to the usual return terms.
Three‑day cutoff before next ship date
Changes, modifications, or cancellations of a nutrition subscription must reach BODi at least three days before the next scheduled payment or ship date to apply to that cycle; otherwise, the change can take effect for the following period.
Effect on promotions and discounts
BODi notes that modifying or canceling a nutrition subscription can affect your future billing, subscription status, or eligibility for promotions. If you have legacy discounts or promotional pricing, be aware those may change if you alter or stop the subscription.
Nutrition renewals by region
BODi’s network transition FAQ explains that in the US and Canada, nutrition home direct subscriptions continue to renew unless you cancel, while UK and France nutrition subscriptions have a published end date for renewals. Digital subscription cancellation remains a separate step.
Apple, Google, Roku
Third‑party BODi subscriptions and what BODi support can do
When your BODi membership is billed by Apple, Google, Roku, or another retailer, that platform—not BODi—controls cancellation and refunds. BODi sets clear limits on how much they can assist.
Third‑party memberships must be canceled with the store
BODi states that if your membership is billed through a third party such as Apple, Google, or Roku, you must contact that provider directly to cancel the subscription. BODi cannot process cancellations or refunds for these in‑app or device‑billed memberships.
How to recognize a third‑party membership
If your bank line lists a retailer’s name instead of BODi/Team Beachbody, or your receipt email comes from Apple, Google Play, Roku, or another store, your membership is through that third party. In that case, use the store’s subscription management screens instead of BODi.com.
Limits on what BODi support can see or change
For subscriptions bought through app stores, BODi support says they cannot change your payment method, provide subscription details, or assist with cancellations or refunds of in‑app purchases. Those controls live in the Apple, Google, or Roku account that billed you.
Google Play GPA exception
BODi notes one exception: they can help cancel a BODi subscription purchased on Google Play if you provide the GPA order number from your Google email receipt. Even then, refunds are still governed by Google’s policies.
Why you may not see store‑billed plans on BODi.com
Third‑party purchases generally do not appear under Memberships & Subscriptions on the BODi website. BODi advises that you manage access, upgrades, or changes to those memberships through the native subscription settings on your Apple, Android, or Roku device instead.
Can’t find your plan
Troubleshooting missing subscriptions or cancel buttons
If you expect to see a BODi subscription in your account but don’t, the issue may be account mismatch, third‑party billing, or a role that no longer requires cancellation.
Confirm you’re signed in to the right BODi account
BODi’s cancellation guide suggests first making sure you are logged in with the correct account information. If you use multiple emails with BODi or legacy Beachbody services, test the email that matches the receipt or your current login to find the subscription.
Check whether the plan is already Inactive
If a digital membership displays Inactive, BODi explains that auto‑renewal has already been canceled and access will end on the listed date. In that case, you won’t see an additional cancel button, because the system already treats the plan as canceled.
Look for third‑party billing clues
If no membership appears under Memberships & Subscriptions and your receipt comes from Apple, Google, Roku, or another retailer, BODi’s third‑party FAQ says that subscription is managed entirely by that provider, so you will never see a BODi cancel button for it.
Partner and Preferred Customer roles
BODi’s network transition FAQ notes that Partner and Preferred Customer accounts have been made inactive and no longer require cancellation. These roles will not show a subscription to cancel in self‑service, though separate nutrition or digital subscriptions may still exist.
Refund boundaries
BODi Money Back Guarantee and refund rules
BODi’s refund policies distinguish between digital subscriptions, third‑party memberships, physical products, and bikes. Eligibility and timing vary, and subscription renewals are treated differently from first‑time terms.
Digital membership refund window and exclusions
Most digital products with direct BODi billing are only refundable if canceled within 31 days of purchase or the initial subscription term. BODi specifies that renewals and subscriptions beginning with a free trial are not eligible for refunds, even if you cancel later in the term.
Third‑party digital purchases and refunds
For memberships purchased through Apple, Google, Roku, Amazon, or similar stores, BODi’s MBG FAQ and third‑party policy say you must follow the store’s own return process. BODi cannot issue refunds or override those platforms’ decisions on in‑app or device‑billed subscriptions.
Physical products, kits, and nutrition
For supplements, accessories, and equipment, BODi’s MBG explains that the 31‑day window runs from the date of delivery, and all components of a kit must be returned for the bundle to be refundable. Nutrition shipments already processed can’t be stopped, but eligible products may still be returned.
Bike returns and subscription handling
BODi’s bike policy sets a defined time window for returns, requires the bike to be in working condition, and applies a restocking fee. After initiating a bike return, you still need to cancel any associated BODi subscription separately through your account page on BODi.com.
Refund processing and status updates
A separate support article says qualifying digital membership refunds are typically issued within a short period, while refunds for shipped items are processed after the carrier scans the returned package. You can track refund status for orders under My Orders in your BODi account.
After cancellation
Verifying access, renewals, and refund status
Once you cancel, you still need to confirm what happens to your access, renewal schedule, and any refunds. BODi exposes these details in your membership status and order history.
Check membership status and end date
After canceling a direct BODi digital membership, revisit Memberships & Subscriptions. An Inactive label and a future date indicate that auto‑renewal is off and access will stop then. If you requested immediate access removal, expect access to end sooner, consistent with the option you chose.
Confirm that renewals have stopped
BODi’s renewal FAQ notes that subscriptions automatically renew until canceled and that once a renewal processes, it is not refundable. Verify that the next renewal date no longer appears or that renewal messaging is removed for any membership you intended to cancel.
Monitor refund status in My Orders
To confirm that a refund has been issued, BODi instructs you to sign in, open My Orders, and select the relevant order. Refund‑eligible items will show a status such as Refunded along with the amount once processing is complete.
If you were charged after canceling
BODi’s cancellation and refund policy says that if you believe you canceled but were still charged, you should provide proof, such as a cancellation confirmation email or screenshot. Without valid proof, renewals are treated as non‑refundable under the current terms.
Not always cancel
Alternatives to canceling every BODi product or service
Sometimes you may only want to adjust how you use BODi rather than fully canceling all services. These options can change your experience without ending every subscription.
Switch workouts without changing billing
If your concern is variety, you can switch to other fitness programs available inside your current BODi subscription without altering billing. BODi’s digital purchase FAQ notes that a BODi subscription unlocks access to a broad library of programs, so canceling is not required just to change workouts.
Modify nutrition subscriptions instead of stopping them
BODi says changes or modifications to nutrition subscriptions are allowed, though they can affect billing or promotional eligibility. If you only need fewer or delayed shipments, explore adjusting product choices or ship dates instead of canceling, being mindful of the three‑day cutoff before the next cycle.
Keep perpetual digital purchases after canceling
If you bought individual digital fitness programs between the dates BODi lists in its digital purchases FAQ, you retain a perpetual license to that content even without an active BODi subscription. Canceling a membership in that case stops new subscription charges but does not remove those purchased programs.
BODi cancellation FAQ
Provider-specific answers based on official sources checked August 10, 2026. Signed-in terms, region, billing owner, and applicable law still control.
How do I cancel a BODi subscription billed directly through BODi?
How do I cancel my BODi nutrition subscription or home direct order?
How can I tell whether my BODi membership is billed through Apple, Google, or Roku?
Does deleting the BODi app stop my subscription or charges?
What happens to my BODi access after I cancel a digital membership?
Can I get a refund for a BODi subscription renewal?
How late can I cancel to stop my next BODi nutrition shipment?
If I bought an individual BODi fitness program, what happens if I cancel my subscription?
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