So, you're looking to cancel your Malwarebytes subscription. Maybe the auto-renewal fee popped up unexpectedly, or you're just cleaning up your digital life. It happens. Founded in 2006, Malwarebytes is a well-known name in cybersecurity, but that doesn't mean you need it forever. With all the talk about the latest celebrity social media hacks, it's smart to review what security tools you're actually paying for. Their plans range from about $44.99 to $59.99, so you can save up to $59.99 a year by canceling. This guide shows you how to do it on desktop, iOS, and Android.
How to Cancel Malwarebytes on iPhone (iOS)
If you subscribed to Malwarebytes through the App Store, you have to cancel it through Apple. Malwarebytes can't cancel it for you, which is a common point of confusion.
1 Open the Settings App
Find and tap the gray gear icon on your home screen to open your iPhone's Settings.
2 Tap Your Apple ID
Your name and profile picture are at the very top of the Settings menu. Tap on it to access your Apple ID, iCloud, and subscription settings.
3 Select 'Subscriptions'
On the Apple ID screen, tap on the Subscriptions option. This will show you all the active and expired subscriptions linked to your Apple account.
4 Find and Cancel Malwarebytes
Scroll through the list to find Malwarebytes. Tap on it, then select Cancel Subscription. You'll need to confirm your choice. If you don't see a cancel button, it's probably already been canceled and is set to expire.
How to Cancel Malwarebytes on Android
Canceling on Android is managed entirely through the Google Play Store. Make sure you're logged into the correct Google account you used to make the purchase.
1 Open the Google Play Store
Launch the Google Play Store app on your Android device. It's the app you use to download games and other software.
2 Access Your Profile
Tap on your profile icon or initial in the top-right corner of the screen.
3 Go to 'Payments & subscriptions'
From the menu that appears, select Payments & subscriptions. It feels like they bury this option on purpose sometimes.
4 Manage Your Subscriptions
Tap on Subscriptions to see a list of all your active services billed through Google Play.
5 Cancel Malwarebytes
Find Malwarebytes in the list and tap on it. Then, tap Cancel subscription at the bottom and follow the on-screen instructions to confirm.
How to Cancel Malwarebytes on Desktop or Laptop
This is the most direct way to cancel if you paid on their website. They use the term 'Turn Off Auto-Renewal' instead of 'Cancel', which is a bit sneaky but gets the job done.
1 Visit the Malwarebytes Website
Open your web browser and go to the official Malwarebytes website. This method only works if you subscribed directly through them, not through an app store.
2 Log In to Your Account
Click the Sign In button, usually at the top right, and enter your email and password for your Malwarebytes account.
3 Navigate to the Billing Tab
Once you're logged in, look for your name or an account icon. Click it and find the Billing or Subscriptions tab in your account dashboard.
4 Turn Off Auto-Renewal
Find your active subscription plan. Next to it, you should see an option to Turn Off Auto-Renewal. Click this. This is their way of saying 'cancel'. The subscription will remain active until the end of the current billing period.
Cancel by Contacting Support
If you're stuck or can't access your account, you can try contacting Malwarebytes support. They don't offer a direct phone number for cancellations, so your best bet is to use their support portal.
- Go to the Malwarebytes support website.
- Use their chatbot or find the option to submit a support ticket.
- Clearly state that you want to cancel your subscription and turn off auto-renewal.
Be prepared for a bit of a wait. Honestly, their chat bot often just sends you a link to the account page you were already struggling with, so submitting a ticket might be more effective.
Having Trouble Cancelling Your Malwarebytes Subscription?
It happens. If the cancellation process isn't working, here are a few things to try:
- Check where you subscribed: If you can't cancel on the Malwarebytes website, you almost certainly subscribed through the Apple App Store or Google Play Store. You must cancel it there instead.
- Use a different device: Sometimes, the cancellation page glitches on mobile. Try logging into your account on a desktop or laptop computer.
- Clear your browser cache: Old data can cause issues. Clear your cache and cookies or try using an incognito/private browser window to log in and cancel.
- Contact support directly: If all else fails, submitting a support ticket is your final option. Explain the issue and ask them to manually cancel the auto-renewal for you.
Subscription Plans and Pricing (2025)
| Plan Name | Price (per year) | Devices Covered | Key Features |
|---|---|---|---|
| Malwarebytes Standard | $44.99 | 1 Device | Real-Time Protection, Ransomware Protection, Malicious Website Protection |
| Malwarebytes Plus | $79.99 | 5 Devices | All Standard features + Browser Guard + VPN |
| Malwarebytes Ultimate | $99.99 | 5 Devices | All Plus features + Identity Theft Protection, Credit Monitoring |
Prices are for the first year and may be subject to change. Renewal prices are often higher.
How Pine AI Can Help You Cancel Your Malwarebytes Subscription
Tired of navigating confusing account settings and dealing with support bots? Let Pine AI handle it. We can cancel your Malwarebytes subscription for you, quickly and securely. Just connect your account, and we'll take care of the rest, ensuring you won't be charged again. Save time and avoid the hassle.
Frequently Asked Questions about Malwarebytes
Can I unsubscribe from Malwarebytes anytime?
Can I get a refund from Malwarebytes if I forgot to cancel?
How do I know my Malwarebytes subscription is cancelled?
How long does it take for Malwarebytes to cancel?
What else should I know before I cancel my Malwarebytes subscription?
How do I raise a complaint to Malwarebytes?
How does Pine AI work with Malwarebytes to cancel my subscription?
Rachel Adams
Technology & Software Editor
Rachel Adams is the Lead Tech & App writer at Pine AI, where she decodes the complexities of the digital software landscape. With over eight years of experience as a software reviewer and tech journalist, her work focuses on the security, usability, and subscription models of popular apps and SaaS platforms. Rachel's insights empower consumers to make informed decisions, avoid predatory billing, and select software that genuinely adds value.
