Globoplay, launched in 2015, brings Brazilian novelas and the chaos of Big Brother Brasil to screens worldwide. Maybe you joined for the reality TV drama, but now the cameras are off. With plans costing $13.99 to $162.00, cancelling saves you up to $162 annually. You can end it on iOS, Android, or desktop via the official site. Pissed Consumer tracks over 200 recent complaints, specifically citing "impossible cancellation loops" and "double billing" issues. Recent price adjustments and app outages have only added fuel to the fire. Avoid the headache and stop the charges.
How to Cancel Globoplay on iPhone (iOS)
If you subscribed via the App Store, you must cancel through Apple. Deleting the app does nothing.
1 Open Settings
Tap the grey Settings gear icon on your home screen. It is usually on the first page.
2 Tap Your Name
Click your Apple ID name at the very top of the list. Apple likes to hide the subscription menu in here.
3 Select Subscriptions
Tap Subscriptions. If you do not see it, look for 'Media & Purchases' instead.
4 Find Globoplay
Scroll through your active list and tap Globoplay. If it is not there, you might have subscribed directly through their website.
5 Cancel Subscription
Tap Cancel Subscription in red text. You might have to confirm this choice again to make it stick.
How to Cancel Globoplay on Android
Google handles the billing if you signed up on an Android device. Here is how to stop it.
1 Open Play Store
Launch the Google Play Store app on your phone or tablet.
2 Tap Profile Icon
Tap your profile picture in the top right corner. A menu will slide up.
3 Go to Payments
Select Payments & subscriptions from the list.
4 Select Subscriptions
Tap Subscriptions to see everything you are paying for through Google.
5 Cancel Globoplay
Tap on Globoplay and select Cancel subscription. Follow the on-screen prompts until it confirms the cancellation.
How to Cancel Globoplay on Desktop or Laptop
This is the direct method if you signed up via the web. It works best on a Chrome browser.
1 Log In
Go to globoplay.globo.com and log in. You might need to translate the page if your Portuguese is rusty.
2 Access Account
Click on your profile icon in the top right corner and select Minha Conta (My Account).
3 View Payments
Look for a section labeled Ver Pagamentos (View Payments) or Assinatura (Subscription).
4 Cancel Plan
Scroll to the bottom of the subscription details and click Cancelar Assinatura (Cancel Subscription). You will likely have to click through a few 'Are you sure?' screens.
What is Globoplay Cancellation Policy
Globoplay operates on a prepaid basis. This means when you cancel, your access continues until the end of the current billing period. They generally do not offer refunds for partial months. If you cancel on the 2nd and your renewal is on the 30th, you are stuck with it for 28 more days. Users on Trustpilot frequently complain that cancelling 'too close' to the renewal date (less than 24 hours) results in an accidental charge for the next month. To be safe, cancel at least 48 hours before your renewal date.
Before You Cancel Globoplay: What You Should Know
Are there cancellation fees?
No. There are no penalty fees for cancelling a standard monthly or annual subscription.
Will my data be deleted?
Not immediately. Your 'Globo ID' remains active even without a paid subscription, meaning your watch history and preferences stay on their servers unless you request a full account deletion separately.
Can I pause instead?
Sometimes. Depending on your specific plan, they may offer a suspension option, but this is rare for international accounts.
Having Trouble Cancelling Your Globoplay Subscription?
If the buttons are missing or the site is crashing, try these fixes:
- Check Third-Party Billing: Did you sign up via Roku or Amazon? You must cancel through those specific dashboards, not the Globoplay site.
- Use Desktop Mode: If you are on mobile, the 'Cancel' button often hides behind responsive design glitches. Switch to a laptop.
- Incognito Mode: Clear your cache or use an Incognito window. The Globo site is notorious for caching old login states.
- Contact Support: If all else fails, use the chat function on their help page (Ajuda), though response times can be slow.
Subscription Plans and Pricing (2025)
| Plan Name | Monthly Price (USD) | Annual Price (USD) | Details |
|---|---|---|---|
| Globoplay Standard | $13.99 | ~$162.00 | Access to novelas, series, and live Globo channels. |
| Globoplay + Canais | ~$21.99 | ~$220.00 | Includes live sports and additional cable channels. |
| Premiere Add-on | Varies | Varies | Soccer (Futebol) add-on packages. |
How Pine AI Can Help You Cancel Your Globoplay Subscription
With streaming prices hiking up across the board in 2024, cutting a niche service like Globoplay is a smart financial move. Pine AI makes the breakup instant and awkward-free.
Step 1: Let's get started to cancel Globoplay Simply tell us you want to cancel Globoplay. We will ask for a few account details to locate the subscription.
Step 2: Pine gets to work We navigate the Portuguese menus, wait on hold, and handle the confusing clicks to ensure it is actually cancelled. We do not just suggest it; we finish it.
Step 3: You're free from Globoplay The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.
Frequently Asked Questions about Globoplay
Can I unsubscribe from Globoplay anytime?
Can I get a refund from Globoplay if I forgot to cancel?
How do I know my Globoplay subscription is cancelled?
How long does it take for Globoplay to cancel?
What else should I know before I cancel my Globoplay subscription?
How do I raise a complaint to Globoplay?
How does Pine AI work with Globoplay to cancel my subscription?
