Equinox, founded in 1991, is the definition of a luxury fitness club, offering high-end equipment, personal training, and the Equinox+ digital app. But that luxury comes at a price. With subscription costs ranging from $39.99 to over $500 a month, many people cancel to cut down on expenses. Whether you're tired of the fees or just not vibing with the 'Rich Mom' energy everyone's talking about on TikTok, this guide will help you cancel. We cover how to cancel on desktop and mobile, potentially saving you up to $4,800 a year.
How to Cancel Equinox+ on iPhone (iOS)
If you signed up for the Equinox+ digital app through the Apple App Store, you must cancel it through your iPhone or iPad settings. Equinox can't cancel it for you. It's a bit of a hassle, but that's how Apple handles it.
1 Open Your iPhone Settings
Find and tap the gray Settings icon on your home screen. It's the one with the gears.
2 Access Your Apple ID
Tap on your name and profile picture at the very top of the Settings menu. This will take you to your Apple ID, iCloud, and subscription settings.
3 Navigate to Subscriptions
On the Apple ID screen, tap on Subscriptions. You'll see a list of all your active and expired app subscriptions.
4 Find and Cancel Equinox+
Scroll through the list to find your Equinox+ subscription. Tap on it, then select Cancel Subscription. You'll need to confirm your choice. Your access will continue until the end of the current billing period.
How to Cancel Equinox+ on Android
For Android users, canceling the Equinox+ app subscription is handled directly through the Google Play Store. You can't cancel it from within the Equinox+ app itself.
1 Open the Google Play Store
Launch the Google Play Store app on your Android device. Make sure you're signed into the correct Google account that you used to subscribe.
2 Go to Your Profile Menu
Tap on your profile icon or initial in the top-right corner of the screen.
3 Select 'Payments & subscriptions'
From the menu that pops up, choose Payments & subscriptions. This is where all your Google Play billing is managed.
4 Manage Your Subscriptions
Tap on Subscriptions to see a list of all services you're subscribed to through Google Play.
5 Cancel Your Equinox+ Subscription
Find Equinox+ in the list and tap on it. Then, tap Cancel subscription and follow the on-screen prompts to confirm. Your membership will remain active until the end of the paid period.
How to Cancel a Physical Equinox Gym Membership
Canceling a physical Equinox gym membership is much harder than canceling the app. They do not let you cancel online or over the phone. This process is designed to be difficult, so be prepared to be persistent.
1 Review Your Membership Agreement
First, find your original contract. Seriously. Equinox agreements are notoriously specific and often require a 30 or 45-day notice period. The contract will state the exact cancellation procedure you must follow.
2 Visit Your Home Club in Person
This is the most common method they require. You have to go to the specific Equinox location where you signed up (your 'home club') and speak with a manager or membership advisor to fill out cancellation paperwork.
3 Send a Certified Letter (Alternative)
If you can't go in person, your agreement might allow you to cancel by mail. You must send a formal cancellation request via certified mail with a return receipt. This creates a paper trail they can't ignore. Just sending a regular email won't work.
4 Confirm the Cancellation
After submitting your request, follow up. Call the club a week or two later to confirm they have processed your cancellation. Get the name of the person you spoke with and the date. Do not assume it's done until you have confirmation.
Having Trouble Cancelling Your Equinox Subscription?
It's not just you. Canceling Equinox can be a real headache. Here are a few things to try:
- App vs. Gym Membership: Make sure you know which one you're trying to cancel. The Equinox+ app is canceled via Apple/Google, while the physical gym membership requires an in-person visit or certified mail. You cannot cancel a gym membership through the app.
- Check Your Billing Statement: See who is charging you. If it says 'Apple' or 'Google', you must cancel through their subscription settings. If it says 'Equinox', you're dealing with them directly.
- Read the Fine Print: Your membership agreement is key. It outlines the required notice period and cancellation fees. Ignoring it can lead to more charges.
- Contact Customer Support (As a Last Resort): While they typically won't cancel a gym membership for you over the phone, you can call them to clarify your club's specific policy. Be ready for a long hold time.
Subscription Plans and Pricing (2025)
| Plan Name | Estimated Monthly Price (USD) | Details |
|---|---|---|
| Equinox+ App | $39.99 | Digital-only access to on-demand and live classes. No gym access. |
| All-Access Membership | $250 - $310 | Access to a single designated Equinox club. Includes Equinox+ app. |
| Destination Membership | $345+ | Access to most Equinox clubs globally, excluding certain exclusive locations. |
| E by Equinox | $500+ | Ultra-premium tier with access to all clubs, including exclusive 'E' locations, and personalized coaching. |
How Pine AI Can Help You Cancel Your Equinox Subscription
Tired of the runaround from Equinox? Let Pine AI handle the cancellation for you. We can navigate the confusing rules and paperwork for your gym membership or manage your app subscription in just a few clicks. Save time and avoid the frustration. Connect your accounts and let us take care of it.
Frequently Asked Questions about Equinox
Can I unsubscribe from Equinox anytime?
Can I get a refund from Equinox if I forgot to cancel?
How do I know my Equinox subscription is cancelled?
How long does it take for Equinox to cancel?
What else should I know before I cancel my Equinox subscription?
How do I raise a complaint to Equinox?
How does Pine AI work with Equinox to cancel my subscription?
Ethan Davis
Senior Fitness and Wellness Editor
Ethan Davis is the Fitness & Wellness Content Editor at Pine AI, where he creates practical, evidence-based guides on health, exercise, and subscription services in the fitness wellness industry. With over a decade of experience in health journalism and fitness coaching, Ethan blends professional expertise with clear, relatable advice to help readers make informed decisions about their wellbeing. At Pine AI, Ethan’s mission is to help users navigate fitness and wellness subscriptions with confidence, ensuring they get real value while supporting their personal health goals.
