Course Hero, founded back in 2006, is that online study buddy you probably signed up for during a late-night cram session. It offers study guides, tutoring help, and practice problems. But now the bill is due, and you're looking to cancel. We get it. Maybe you're done with finals, or you're just tired of seeing that charge pop up. With subscriptions ranging from $9.95 to $39.95, you can save up to $120 a year by cutting it loose. This guide covers how to cancel on desktop, iOS, and Android. Honestly, with everyone on TikTok making those 'study with me' videos, you've probably got enough motivation without the extra cost.
How to Cancel Course Hero on iPhone (iOS)
If you subscribed to Course Hero through the App Store, you have to cancel it through your Apple account. Deleting the app won't do anything.
1 Open Your iPhone Settings
Find and tap the gray Settings icon on your home screen. This is where all your Apple-level subscriptions are managed, not inside the Course Hero app itself.
2 Tap on Your Apple ID
Your name and profile picture are at the very top of the Settings menu. Tap on it to access your Apple ID, iCloud, and media settings.
3 Select Subscriptions
On the Apple ID screen, tap on Subscriptions. You'll see a list of all your active and expired subscriptions tied to your Apple account.
4 Find and Cancel Course Hero
Scroll through the list to find Course Hero. Tap on it, then select Cancel Subscription. You'll need to confirm your choice. Apple will handle the rest.
How to Cancel Course Hero on Android
For Android users, cancellations are managed directly through the Google Play Store. It's a pretty straightforward process, but you can't do it from the Course Hero website.
1 Open the Google Play Store
Launch the Google Play Store app on your Android device. Make sure you're signed into the correct Google account you used to subscribe.
2 Access Your Profile
Tap on your profile icon in the top-right corner of the screen. This will open a menu with several options for managing your account.
3 Go to Payments & Subscriptions
From the profile menu, select Payments & subscriptions. Then, tap on Subscriptions to see all the services you're currently paying for through Google Play.
4 Locate and Cancel Course Hero
Find Course Hero in your list of active subscriptions and tap on it. Follow the on-screen instructions and tap Cancel subscription to finalize the process.
How to Cancel Course Hero on Desktop or Laptop
This is the most common way to cancel if you didn't sign up through a mobile app store. It's best to do this on a computer, as the mobile website can sometimes be tricky.
1 Log In to Your Course Hero Account
Go to the Course Hero website and log in using your credentials. This method works for subscriptions started directly on their site, which is the most common way.
2 Navigate to Account Settings
Hover over your profile picture in the top-right corner to open a dropdown menu. Click on Account Settings.
3 Stop Your Recurring Membership
In your Account Settings, you should see your subscription details. Click the Stop Recurring Membership button. Honestly, they make you click through a few screens to confirm, which is a bit annoying.
4 Follow the Cancellation Prompts
Course Hero will present you with a few pages asking why you're leaving or offering you a discount. Keep clicking through until you get a final confirmation that your subscription has been cancelled. Don't close the tab until you see that confirmation.
Cancel by Contacting Support
If you can't cancel using the methods above, you can contact Course Hero's support team directly. It's not the fastest way, but it works.
- Email: Send a message to [email protected] from the email address associated with your account. Clearly state that you want to cancel your subscription.
- Contact Form: Visit the Course Hero support page and submit a request through their contact form.
Expect a response within 1-2 business days. This should be your last resort, as self-service is much quicker.
Before You Cancel: What You Should Know
- Access Until the End of Your Billing Cycle: After you cancel, you can still use your Premier features until the current billing period ends.
- No Pro-Rata Refunds: Course Hero does not offer refunds if you cancel mid-cycle. Many users online complain about forgetting to cancel and getting charged, so set a reminder.
- Your Account Remains: Cancelling your subscription does not delete your Course Hero account or any documents you may have uploaded. You'll just revert to a free, basic membership.
- No Pause Option: You cannot pause your membership. You either have an active subscription or you don't.
Having Trouble Cancelling Your Course Hero Subscription?
It can be frustrating when the cancel button seems to be hiding. Here are a few things to try:
- Check Your Biller: Did you subscribe through Apple, Google, or directly on their website? You must cancel on the same platform you used to sign up.
- Use a Desktop Computer: Some companies make it harder to cancel on mobile. Log in to the Course Hero website on a desktop or laptop for the best results.
- Clear Your Browser Cache: Sometimes old data can cause issues. Try clearing your browser's cache and cookies or using an incognito/private window to log in and cancel.
- Contact Support Directly: If all else fails, it's time to contact a human. Email their support team and explicitly ask them to cancel your subscription for you. Be persistent.
Subscription Plans and Pricing (2025)
| Plan | Price per Month (USD) | Billing Cycle | Details |
|---|---|---|---|
| Annual | $9.95 | Billed $119.40 annually | 30 Unlocks/month, Unlimited Textbook Solutions, Unlimited Ask a Tutor Questions |
| Quarterly | $19.95 | Billed $59.85 quarterly | 10 Unlocks/month, Unlimited Textbook Solutions, 10 Ask a Tutor Questions |
| Monthly | $39.95 | Billed $39.95 monthly | 5 Unlocks/month, Unlimited Textbook Solutions, 5 Ask a Tutor Questions |
How Pine AI Can Help You Cancel Your Course Hero Subscription
Tired of the cancellation runaround? Pine AI cancels your Course Hero subscription for you. It's fast, secure, and saves you from navigating confusing menus or waiting on hold. Let us handle it so you can get back to your day.
Frequently Asked Questions about Course Hero
Can I unsubscribe from Course Hero anytime?
Can I get a refund from Course Hero if I forgot to cancel?
How do I know my Course Hero subscription is cancelled?
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Emma Sullivan
EdTech and Media Writer
Emma Sullivan is the EdTech & Media Writer at Pine AI, focusing on the intersection of educational technology, digital media, and consumer trends. With over a decade of experience as a technology journalist and an educator, Emma brings a unique, hands-on perspective to their analysis. In her full time profession Emma teaches digital literacy programs and reports for leading technology publications, where they cover the launch of major educational platforms and the integration of new media in learning environments. Emma is committed to providing readers with practical, insightful, and reliable guidance whether it's about saving money or practical subscription hacks, she wants to empower consumers through knowleddge.
