Bitsbox, founded in 2014, is a subscription service that teaches kids how to code by letting them build their own apps. It's a cool idea, but sometimes the novelty wears off or the boxes start piling up. Maybe your kid was obsessed with making their own version of a Roblox game for a month, but now they've moved on. It happens. This guide will help you cancel your subscription without any headaches. Plans can run from $24.95 to $39.95, so you can save up to $480 a year by canceling an unused subscription. We'll cover how to do it directly on their website.
How to Cancel Bitsbox on Desktop or Laptop
This is the most reliable way to cancel your Bitsbox subscription, as it's managed directly through their website. You'll need your login information to get started.
1 Log In to Your Bitsbox Account
First, open your web browser and go to the official Bitsbox website. Click the 'Log In' button, usually found at the top right corner of the page, and enter your account credentials.
2 Navigate to Your Account Dashboard
Once you're logged in, find your name or an account icon. Click on it to open a dropdown menu and select 'My Account' or 'Dashboard'. This is where all your subscription details are stored.
3 Find the 'Subscriptions' Section
In your account dashboard, look for a tab or link labeled 'Subscriptions' or 'Manage Subscription'. Their menu can be a bit confusing, so look carefully. Click on it to see your active Bitsbox plan.
4 Select 'Cancel Subscription'
You should see details about your current subscription, including the next billing date. Somewhere on this page, there will be an option to 'Cancel Subscription'. It might be a button or a small text link. Click it.
5 Confirm Your Cancellation
Bitsbox will likely ask you for a reason for canceling and may present you with an offer to stay. If you're sure you want to cancel, proceed through the prompts until you reach a final confirmation screen. Make sure you get a confirmation message or email.
How to Cancel Bitsbox on iPhone (iOS)
A lot of people check their Apple Subscriptions first, but you won't find Bitsbox there. You have to cancel it through their website, even on your phone.
1 Open a Web Browser
Bitsbox subscriptions are not managed through the Apple App Store. You need to use a web browser like Safari or Chrome on your iPhone to cancel.
2 Go to the Bitsbox Website
Type bitsbox.com into the address bar and navigate to their homepage. Tap the menu icon and find the 'Log In' option.
3 Log In and Manage Your Subscription
Enter your email and password to access your account. From there, follow the same steps outlined in the Desktop or Laptop guide above to find your subscription settings and complete the cancellation.
How to Cancel Bitsbox on Android
Just like with iPhones, you can't cancel through the Google Play Store. The only way is by logging into your account on their website.
1 Open Your Web Browser
Your Bitsbox subscription isn't managed through the Google Play Store. You'll need to open Chrome or another browser on your Android device.
2 Navigate to the Bitsbox Website
Go to bitsbox.com and tap the 'Log In' button. It's usually located in the main navigation menu.
3 Access Your Account and Cancel
Sign in with your credentials. Once you're in your account dashboard, follow the exact same steps listed in the Desktop or Laptop section to find and cancel your active subscription.
Cancel Bitsbox by Email
If you're having trouble with the website, you can try canceling by email. It's not instant, but it gets the job done.
- Compose an email to [email protected].
- Use a clear subject line like 'Subscription Cancellation Request'.
- In the body of the email, include your full name, the email address associated with your Bitsbox account, and a clear statement that you wish to cancel your subscription.
Expect a response within 1-2 business days. Honestly, I'd save the confirmation email they send back just in case there are any billing issues later.
Before You Cancel: What You Should Know
- Refunds: Bitsbox does not offer refunds for boxes that have already been shipped or for any remaining time on a prepaid subscription. You must cancel before your next billing date to avoid being charged.
- Pausing Your Subscription: Not ready to say goodbye forever? You can pause your subscription for 1, 2, or 3 months directly from your account dashboard. This is a good option if your kid just needs a break.
- Access to Projects: After you cancel, your child's coding projects and apps will still be accessible. They won't lose their work, which is a nice touch.
Having Trouble Cancelling Your Bitsbox Subscription?
It can be frustrating when a cancellation process doesn't work. If you're stuck, here are a few things to try:
- Use a Computer: The Bitsbox website works best on a desktop or laptop. If you're failing on mobile, switch to a computer.
- Clear Your Browser Cache: Sometimes old data can cause glitches. Clear your browser's cache and cookies, then try logging in again.
- Try Incognito Mode: Open an incognito or private browsing window. This often solves login or page loading issues.
- Contact Support Directly: If nothing else works, just email them at [email protected]. Be direct and ask for a manual cancellation and confirmation.
Subscription Plans and Pricing (2025)
| Plan | Monthly Price (Billed Monthly) | Details |
|---|---|---|
| Digital Bitsbox | $19.95 | PDF of projects, access to the coding environment. No physical box. |
| Basic Bitsbox | $29.95 | A new coding project book delivered monthly. Includes physical materials. |
| Deluxe Bitsbox | $44.95 | Everything in the Basic box, plus extra toys, goodies, and collectibles. |
How Pine AI Can Help You Cancel Your Bitsbox Subscription
Tired of navigating confusing account menus? Let Pine AI handle it. We can cancel your Bitsbox subscription for you, quickly and securely. Just connect your account, and we'll take care of the rest, saving you time and preventing unwanted charges. It's that simple.
Frequently Asked Questions about Bitsbox
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Emma Sullivan
EdTech and Media Writer
Emma Sullivan is the EdTech & Media Writer at Pine AI, focusing on the intersection of educational technology, digital media, and consumer trends. With over a decade of experience as a technology journalist and an educator, Emma brings a unique, hands-on perspective to their analysis. In her full time profession Emma teaches digital literacy programs and reports for leading technology publications, where they cover the launch of major educational platforms and the integration of new media in learning environments. Emma is committed to providing readers with practical, insightful, and reliable guidance whether it's about saving money or practical subscription hacks, she wants to empower consumers through knowleddge.
