Stamps.com

Cancel subscription

How to Cancel Stamps.com: Official Steps & Timing

Cancel Stamps.com through the correct billing route. Follow official steps, understand renewal timing and refunds, and keep proof of the final result.

  • 2 verified cancellation routes
  • Billing ownership and renewal timing explained
  • Provider-specific refund boundaries included
  • A confirmation check follows every route
This animation previews how Pine automatically completes a subscription cancellation for you.

Choose the correct Stamps.com cancellation route

Stamps.com website · verify the billing owner

Close a Stamps.com account online

  1. Stamps.com Stamps.com website: Sign in to Stamps.com
    1

    Sign in to Stamps.com

    Sign in to the Stamps.com account that should close.

  2. Stamps.com Stamps.com website: Open Manage Account
    2

    Open Manage Account

    Open Account and select Manage Account.

  3. Pine can help

    Too many steps?

    Pine can find the right Stamps.com website path and handle the cancellation for you.

    Let Pine handle it
  4. Stamps.com Stamps.com website: Open Subscription Plan
    3

    Open Subscription Plan

    Under Account Settings, select Subscription Plan.

  5. Stamps.com Stamps.com website: Select Close Account
    4

    Select Close Account

    Select Close Account and complete the prompts.

Stamps.com phone support · verify the billing owner

Cancel Stamps.com by phone

  1. Stamps.com Stamps.com phone support: Open the current Help Center article
    1

    Open the current Help Center article

    Use the current Close Your Account article to get the active cancellation number and hours.

  2. Stamps.com Stamps.com phone support: Call Stamps.com
    2

    Call Stamps.com

    Call the published cancellation line and request account closure.

  3. Pine can help

    Too many steps?

    Pine can find the right Stamps.com phone support path and handle the cancellation for you.

    Let Pine handle it
  4. Stamps.com Stamps.com phone support: Keep the confirmation reference
    3

    Keep the confirmation reference

    Record the confirmation number provided by the agent.

Refund policy

Stamps.com subscription and postage refunds

Unused subscription time is not refunded; postage balance treatment is separate.

Check my refund options
Current cycle
Billing remains due through the current billing cycle and a term plan may have an early termination fee.
Purchased postage
Eligible purchased postage is refunded after account closure in about four to eight weeks.

Review the current Close Your Account article before submitting the request. Open Stamps.com Help

Renewal timing

Cancel at least 24 hours before billing ends

The conditions publish a cutoff for avoiding the next renewal.

  • 24-hour deadline

    Submit cancellation at least 24 hours before the end of the billing period.

Separate balance

Postage refunds are not subscription refunds

Remaining purchased postage can be refunded after account closure under separate rules.

  • Processing time

    The Help Center says purchased postage refunds take about four to eight weeks.

  • Promotional postage

    Promotional postage is not refundable.

Proof

Keep the correct confirmation

Online closure sends an email; phone closure provides a confirmation number.

  • Do not mix old route details

    Use the current Help Center for cancellation labels and phone information.

Stamps.com cancellation FAQ

Provider-specific answers about billing, timing, refunds, and confirmation.

Open Account → Manage Account → Subscription Plan → Close Account and complete the prompts.
The conditions require cancellation at least 24 hours before the billing period ends, and charges for the current cycle remain due.
No. The current Help Center says subscription-fee obligations and postage refunds are separate.

Untangle this Stamps.com issue.

Let Pine handle the provider follow-up and keep the confirmation in one place.