Hallmark+
Cancel subscription
How to Cancel Hallmark+ Subscription: Official Steps
Learn how to cancel your Hallmark+ subscription on web, iOS, Google Play, Amazon and Roku, what happens to streaming, Crown Rewards, refunds and your data.
- 11 current official sources checked
- 5 billing routes separated
- Legacy Provider and equivalent Blog content reconciled claim by claim
- Steps, outcomes, refund boundaries, and related products revalidated
How to cancel Hallmark+ through the correct billing owner
Web cancellation
Cancel Hallmark+ through Web
1Identify the Hallmark+ billing owner
Check how you originally signed up and where the recurring charge appears on your statement. If you joined while signed in to Hallmark.com or via the Hallmark+ checkout screen and the charge lists Hallmark as the merchant, you’ll cancel through your Hallmark+ account dashboard. If the charge lists Apple, Google, Amazon, Roku or a TV provider, use that platform’s cancellation steps instead.
2Open subscription settings
In a web browser, go to Hallmark.com and sign in with the email and password tied to your Hallmark+ membership. From the Account area, open your account dashboard or Hallmark+ membership section, where your current Hallmark+ plan and renewal information are displayed.
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3Select Hallmark+ and cancel
In the dashboard, locate the Hallmark+ subscription entry and choose the option labeled “cancel subscription” or a similar phrase. Follow the on‑screen prompts to confirm that you want Hallmark to stop recurring billing for this Hallmark+ membership.
4Verify the expiration date
After confirming cancellation, review the Hallmark+ subscription details in your dashboard and note the end date of your current billing period. Your membership, streaming access and Hallmark+ benefits continue until that date, when the subscription expires and access to Hallmark+ is terminated.
iOS cancellation
Cancel Hallmark+ through iOS
1Open Settings
On the iPhone or iPad that was used to start Hallmark+, open the iOS Settings app so you can manage the Apple ID that controls your App Store subscriptions.
2Tap your name
At the top of Settings, tap your name or Apple ID banner to open your Apple account details for that device.
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3Open Subscriptions
In the Apple ID menu, select the Subscriptions section. This screen lists all active and expired App Store subscriptions associated with your Apple ID, including any Hallmark+ in‑app subscription.
4Choose Hallmark+
In the list of active subscriptions, tap Hallmark+ to open its subscription detail page, where you can see the renewal status, billing interval and available management options.
5Tap Cancel Subscription and confirm
On the Hallmark+ subscription detail page, tap the option to cancel or turn off automatic renewal, then confirm when iOS asks. This tells Apple to stop renewing Hallmark+ after the current billing period; labels may vary slightly by iOS version, but you’re looking for the control that disables renewal for Hallmark+.
Google Play cancellation
Cancel Hallmark+ through Google Play
1Open Google Play
On your Android phone or tablet, open the Google Play Store app while signed into the Google account that was used to start your Hallmark+ subscription.
2Open Payments & subscriptions
Tap your profile icon in the top‑right corner of Google Play to open the account menu, then choose the Payments & subscriptions option to get to your billing and subscription management tools.
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3Open Subscriptions
From the Payments & subscriptions area, select Subscriptions to see the list of active Google Play subscriptions linked to this Google account, including Hallmark+ if it was purchased there.
4Choose Hallmark+
In the Subscriptions list, tap Hallmark+ to display its details, including the current renewal date and options to manage or cancel the subscription.
5Tap Cancel subscription and confirm
Select the option to cancel the Hallmark+ subscription or turn off auto‑renew, then follow the prompts to confirm. The wording may vary slightly by app version, but you’re confirming that Google should stop renewing Hallmark+ after the current billing period.
Amazon cancellation
Cancel Hallmark+ through Amazon
1Open Memberships & Subscriptions
On Amazon’s website or in the Amazon app, sign into the account that is being charged for Hallmark+. Open your account menu and navigate to the area labeled Memberships & Subscriptions or a similarly named section that lists your active digital subscriptions.
2Find Hallmark+
In the Memberships & Subscriptions list, locate the entry for Hallmark+. Open its details so you can review how often it renews, the next renewal date, and which payment method Amazon is using.
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3Turn off renewal
Within the Hallmark+ subscription details, choose the option to cancel the subscription or turn off auto‑renew. This setting may appear as a button or link; confirm that you want Amazon to stop renewing Hallmark+ in the future.
4Review and confirm the end date
After cancelling, check the confirmation screen to see the date through which your Hallmark+ access remains active. Amazon will continue billing only through the current period, and Hallmark’s terms state that your Hallmark+ access ends when that paid period expires.
Roku cancellation
Cancel Hallmark+ through Roku
1Open Roku Manage subscriptions
On your Roku device, go to the Roku home screen and open the area where Roku lists your channel subscriptions, often labeled Manage subscriptions or accessed from the Roku Channel’s account options.
2Choose Hallmark+
In the Manage subscriptions list, highlight Hallmark+ and open its details so you can see your current renewal status, renewal date, and available management options for this channel.
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3Turn off auto-renew
Within the Hallmark+ subscription details, select the option to cancel the subscription or turn off auto‑renew. This tells Roku to stop renewing Hallmark+ after the current term ends; confirm when prompted so the change is saved.
4Confirm cancellation
After you confirm, Roku should show that Hallmark+ is set to expire on a specific date instead of renewing. Make a note of this end date so you know how long you can continue watching Hallmark+ content through Roku before access ends.
Refund policy
Hallmark+ refunds and billing after cancellation
Hallmark+ is designed as an auto‑renewing subscription: cancelling stops future renewals but usually does not produce a refund for the current period. Limited exceptions apply if Hallmark itself discontinues Hallmark+ or where specific promotional terms or gift card rules govern what you paid.
Check my refund options- No refunds when you cancel mid‑period
- Hallmark+ states that, except if the service is discontinued by Hallmark, it does not provide refunds or credits for unused portions of Hallmark+ or unused benefits. When you cancel, you keep access for the rest of the current billing period but do not receive money back for that remaining time.
- Access continues until the paid term ends
- The Hallmark+ Terms explain that after you cancel, you may continue to use Hallmark+ until the end of the then‑current subscription period for which you’ve already paid, after which your subscription expires and access to Hallmark+ is terminated.
- Pro rata refund if Hallmark ends Hallmark+
- If Hallmark Media discontinues a Hallmark+ subscription or the service, Hallmark’s sole obligation is to provide a pro rata refund for the remainder of your fully paid‑up subscription period; no additional compensation is promised.
- Hallmark+ gift cards are generally non‑refundable
- For Hallmark+ gift cards, Hallmark specifies that once redeemed, the full balance is applied to the subscription package you choose and is not eligible to be refunded or redeemed for cash, except as required by applicable law.
- Promotional subscriptions may bar early‑cancellation refunds
- Certain Hallmark+ promotional offers for discounted annual subscriptions explicitly state that there are no full or partial refunds for early cancellation of that promotional year, even though you can still stop future renewals.
For the most current and legally binding refund details—including any state‑specific rights—review the Hallmark+ Terms directly and, if needed, contact Hallmark+ support using the contact information provided on that page. Review Hallmark+ Terms or contact support
Billing owner
How to tell who controls your Hallmark+ billing
Cancellation must happen with whoever actually bills you for Hallmark+. Hallmark’s terms distinguish between website purchases, in‑app subscriptions, and cable or similar TV provider packages.
Website vs in‑app subscriptions
If you enrolled in Hallmark+ through a Hallmark Media website or application and pay Hallmark directly, you cancel via your account dashboard using the “cancel subscription” or similar button. In‑app subscriptions purchased through platforms like Roku, Apple, Amazon Fire or Google Play must be cancelled by disabling automatic renewal in the relevant app store.
Cable and streaming‑TV packages
Hallmark explains that a Hallmark+ subscription purchased through a cable TV or similar streaming TV provider does not let you sign in to Hallmark’s apps or website with that purchase, and vice versa. If your Hallmark+ is bundled with a TV provider, you must use that provider’s own cancellation process.
Why billing owner matters
The Hallmark+ Terms require you to use the account dashboard for website subscriptions, the applicable App Store procedures for in‑app subscriptions, and the instructions provided with any other Hallmark+ subscription. Hallmark’s support team can assist if it’s unclear which type you have, but they cannot override third‑party billing rules.
After you cancel
What happens to streaming, perks, and access
Hallmark+ cancellation changes future billing and access but does not immediately cut you off. Understanding what continues and what ends helps you time your cancellation.
Access through end of paid period
Hallmark+ states that when you cancel, you may continue to use Hallmark+ until the end of the then‑current subscription period you’ve already paid for, after which your subscription expires and your access to Hallmark+ is terminated.
No partial‑period refunds from Hallmark
Except when Hallmark discontinues Hallmark+ entirely, Hallmark does not provide refunds or credits for unused portions of Hallmark+ or unused benefits or content. Cancelling stops future renewals but does not generate a refund for time remaining in the current billing cycle.
Extra Benefits stop when membership ends
Extra Benefits such as monthly coupons, free cards, and other Hallmark+‑exclusive offers are available only while your Hallmark+ subscription is active and linked to Crown Rewards. When your Hallmark+ subscription ends, eligibility for these subscriber‑only benefits stops.
Crown Rewards status reverts to standard
The Hallmark+ Terms explain that when a subscriber’s Hallmark+ subscription is discontinued, their Crown Rewards membership reverts to a standard membership unless they otherwise qualify for Platinum status. You still keep your Crown Rewards account and points under the standard rules.
Crown Rewards
Hallmark+ and Crown Rewards integration
Hallmark+ is tightly connected to Hallmark’s Crown Rewards loyalty program, and cancelling Hallmark+ affects how you earn and enjoy rewards, but not your basic membership.
Automatic Crown Rewards enrollment and linking
Hallmark states that Hallmark+ subscribers who purchase through a Hallmark Media website or application, and who have a Crown Rewards membership, are eligible for Extra Benefits and that non‑members may be automatically enrolled in Crown Rewards when they subscribe. Your Hallmark+ and Crown Rewards profiles are linked for benefits and points.
Enhanced earning and Extra Benefits
Eligible Hallmark+ subscribers receive additional Crown Rewards benefits, including more points per dollar, special offers, and viewing‑based bonus points when they participate in certain promotions. These enhancements sit on top of standard Crown Rewards earning and redemption rules.
What changes when Hallmark+ ends
Upon discontinuation of a Hallmark+ subscription, the Hallmark+ Terms state that the subscriber’s Crown Rewards membership reverts to a standard membership unless they otherwise qualify for Platinum under the Crown Rewards Terms, and Extra Benefits largely stop applying. Core Crown Rewards rules about points and Reward Dollars continue to govern your account.
Limited benefits without Crown Rewards membership
If a Hallmark+ subscriber who is otherwise eligible for Extra Benefits cancels their Crown Rewards membership or never enrolls, Hallmark+ specifies they will no longer be eligible for most Extra Benefits, except for unlimited digital eCards and a discount on certain custom cards.
Trials & promos
Free trials, introductory pricing, and promotions
Hallmark+ often uses free trials and promotional pricing. These offers automatically convert to paid subscriptions unless you cancel in time, and some include special refund limitations.
Trials and intro pricing auto‑renew
Hallmark explains that free trials and introductory pricing offers for Hallmark+ automatically renew into a paid Hallmark+ subscription at the full fee once the trial or introductory period ends, unless you cancel before that period finishes.
When to cancel a trial
To avoid being charged after a free trial or introductory pricing period, the Hallmark+ Terms state you must cancel before the end of that trial or introductory period. For in‑app subscriptions, you must also follow the deadline rules of the applicable app store when turning off automatic renewal.
Promotions can override trials or refunds
Some Hallmark+ promotional offers include specific conditions, such as overriding a free trial period or stating that there are no full or partial refunds for early cancellation of that promotional subscription year. Always read the fine print on the Offers page for the promotion you used.
Offer terms can change
Hallmark’s promotional language notes that offers may be canceled, limited, or modified at any time without notice. This means discount structures and bundled benefits can change independently of your ability to cancel the underlying Hallmark+ subscription.
Refund rules
Refunds, credits, and Hallmark+ gift cards
Hallmark+ has a generally strict no‑refund policy for unused time, with limited exceptions. Gift card redemptions and some promotional plans have their own specific rules.
Standard no‑refund policy
The Hallmark+ Terms state that, except if Hallmark discontinues Hallmark+ entirely, Hallmark does not provide refunds or credits for any unused portions of Hallmark+ or unused benefits/content. If you cancel, you keep access for the rest of the current billing period but do not receive a refund.
If Hallmark cancels the service
If Hallmark Media discontinues a Hallmark+ subscription or the service, the Terms say Hallmark’s sole obligation is to provide a pro rata refund for the remainder of your then‑current fully paid‑up subscription period; no further liability is assumed.
Gift card payments are non‑refundable
Hallmark+ explains that when you redeem a Hallmark+ gift card, the full balance is applied to the subscription package you choose and is not eligible to be refunded or redeemed for cash, except as otherwise required by applicable law.
Promotional plan refund limits
Certain Hallmark+ promotional offers, such as discounted annual subscriptions, include explicit terms that there are no full or partial refunds for early cancellation of that promotional subscription. This can further limit refund options beyond the standard Hallmark+ policy.
Devices
Devices, streams, and content limits
Hallmark+ can be used on multiple devices with streaming limits and no guarantee of permanent content availability. These rules continue to apply until your subscription expires.
Device and stream limits
Hallmark+ specifies that you may access Hallmark+ on up to five different computers or devices associated with your account, but you may view Hallmark+ on only a maximum of two different devices simultaneously.
Content availability may change
The Terms note there is no guarantee of continuing availability for any Hallmark+ title or content, and any item may become unavailable at any time and for any reason, without Hallmark being liable if content you planned to watch disappears.
Advertising on Hallmark+
Hallmark+ explains that some features, content, or services may include advertising delivered before, during, or after content and that ads may not be skippable, with availability and format varying by service, content, device, or subscription type.
What changes when access ends
Once your paid subscription period concludes after cancellation, you can no longer stream Hallmark+ content or earn viewing‑based Hallmark+ bonus points, and you stop receiving new Hallmark+‑exclusive offers, though any coupons already issued remain governed by their own printed terms and expiration dates.
Account & data
Account, data, and options short of cancellation
Cancelling Hallmark+ affects your subscription and perks but does not automatically close your broader Hallmark.com account or erase your data. Hallmark provides other ways to adjust participation and communications.
Hallmark.com account stays open
Hallmark+ is provided under Hallmark’s general Terms of Use, and the Hallmark+ login experience is tied to a Hallmark.com account used across services. Cancelling Hallmark+ ends that subscription and its Extra Benefits but does not by itself close your Hallmark.com account.
Managing Crown Rewards without cancelling Hallmark+
You can adjust your participation in the Crown Rewards program separately from Hallmark+. Hallmark notes that you may cancel Crown Rewards membership, but doing so while keeping Hallmark+ means you lose most Extra Benefits and keep only limited Hallmark+‑related perks.
Controlling marketing communications
The Privacy Policy describes how Hallmark uses your information and outlines choices for marketing and other communications. If your main concern is promotional messages rather than billing, you can use the unsubscribe and preference tools described there instead of cancelling Hallmark+ outright.
Data and privacy rights
Hallmark’s Privacy Policy explains that it collects and processes personal information to provide the Sites and Services, and it describes rights and choices available under applicable privacy laws. Cancelling Hallmark+ does not itself exercise those rights; you must follow the Privacy Policy’s instructions for access, deletion, or other data requests.
Hallmark+ cancellation FAQ
Provider-specific answers based on official sources checked August 14, 2026. Signed-in terms, region, billing owner, and applicable law still control.
Can I cancel my Hallmark+ subscription at any time?
How do I tell if my Hallmark+ subscription is billed by Hallmark or an app store?
What happens to my Crown Rewards when I cancel Hallmark+?
Can I pause my Hallmark+ membership instead of cancelling?
How do free trials and introductory Hallmark+ offers work when I cancel?
What if I don’t see a “cancel subscription” button in my Hallmark+ account?
Does cancelling Hallmark+ delete my Hallmark.com account or personal data?
Can I get a refund if I forget to cancel my Hallmark+ subscription before renewal?
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