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Hawaiian Airlines Refund Fees: What to Expect

Understand potential refund fees when requesting money back from Hawaiian Airlines.

Last edited on Apr 30, 2026
5 min read

Hawaiian Airlines Refund Fees: What to Expect

If you’ve ever had to cancel a flight, you know the importance of understanding refund fees. Hawaiian Airlines, like many carriers, has policies in place for processing refunds, and these policies include specific fees depending on your ticket type and circumstances. This guide breaks down everything you need to know about Hawaiian Airlines refund fees, so you can navigate cancellations confidently and minimize costs.


Refund Eligibility: Are You Entitled to a Refund?

Before diving into Hawaiian Airlines refund fees, the first step is knowing if your ticket qualifies for a refund. Generally, refunds depend on the type of ticket purchased and the timing of your cancellation.

Refundable Tickets:

  • Refundable tickets typically qualify for a full refund if canceled before the flight's departure.
  • Fees are usually not applied.

Non-Refundable Tickets:

  • Non-refundable tickets don’t offer a full refund. Instead, a credit for future travel is often provided.
  • Standard cancellation fees typically apply.

24-Hour Cancellation Rule:
Regardless of ticket type, Hawaiian Airlines abides by the U.S. Department of Transportation’s regulation that allows consumers to cancel reservations made at least seven days prior to departure for a full refund if canceled within 24 hours of booking.

For more specifics, you can explore the full Hawaiian Airlines refund policy.


Hawaiian Airlines Refund Fees for Different Ticket Types

Hawaiian Airlines charges varying fees for refund requests. Here's what to expect based on common ticket categories:

1. Refundable Tickets

  • Refund Fee: $0
  • Passengers holding refundable tickets don’t incur any refund penalties, as long as proper cancellation procedures are followed.

2. Non-Refundable Tickets

  • Refund Fee: $200–$500, depending on the route and ticket fare.
  • Instead of a cash refund, you may receive a travel credit (minus fees) for future use.
  • International flights or premium cabins often have higher fees.

3. HawaiianMiles Award Tickets

  • Refund Fee: $30-$150 (mileage redeposit fee).
  • For award tickets booked with HawaiianMiles, you'll pay a redeposit fee to return the unused miles to your account.

When Are Refund Fees Waived?

In some cases, Hawaiian Airlines refund fees may be waived altogether. Here are a few common situations:

  • Schedule Changes: If Hawaiian Airlines significantly changes your flight schedule (e.g., departure time change of 90 minutes or more), you may qualify for a refund without fees.
  • Medical Emergencies: Waivers may apply if health issues or emergencies prevent travel. Proper documentation is usually required.
  • Flight Cancellations by Hawaiian Airlines: If your flight is canceled by the airline, you’re entitled to a full refund with no fees.

How to Request a Refund with Hawaiian Airlines

Hawaiian Airlines provides multiple options for submitting a refund request:

1. Online Refund Requests

  • Log in to your Hawaiian Airlines account.
  • Navigate to the "Manage Flights" section.
  • Select the flight and follow the refund or cancellation process.

2. Customer Service

  • You can request a refund by contacting customer service directly. Expect longer processing times if handled manually.

3. Travel Agencies

  • If your ticket was booked through a travel agency, refund requests must go through the agency instead of Hawaiian Airlines directly.

Refunds are typically processed within 7–10 business days for credit or debit card purchases. However, processing time can take longer for other payment methods.


Tips to Minimize Refund Fees

Refund fees can add up quickly. Here are practical tips to reduce costs:

  • Book Refundable Tickets: They may cost more upfront, but refundable tickets eliminate refund fees.
  • Travel Insurance: Consider purchasing travel insurance to cover cancellation costs for unforeseen events.
  • Cancel Early: Acting quickly, especially under the 24-hour rule, can help you avoid fees entirely.
  • Flexibility with Travel Credits: If you can't secure a refund, use credits for future travel within the airline's guidelines.

Hawaiian Airlines Refund Fees Table

For a quick comparison, here's a summary of refund fees by ticket type:

Ticket Type Refund Fee Details
Refundable Tickets $0 Full refund if canceled before departure.
Non-Refundable Tickets $200–$500 Cancellation fees deducted from future travel credit.
HawaiianMiles Award Tickets $30–$150 Fee for redepositing unused miles to account.
Flight Cancelled by Airline $0 Full refund provided with no fees.
Schedule Changes $0 Eligible for refund without fees if changes affect your travel significantly.

FAQs About Hawaiian Airlines Refund Fees

1. Do I always need to pay Hawaiian Airlines refund fees?

No. Refund fees are waived for refundable tickets, cancellations initiated by Hawaiian Airlines, significant schedule changes, and under the 24-hour cancellation policy.

2. How long does it take to receive a refund from Hawaiian Airlines?

For credit or debit card transactions, refunds are typically processed within 7–10 business days. Refunds through other payment methods may take longer.

3. Can I avoid refund fees on non-refundable tickets?

Avoiding fees for non-refundable tickets depends on timing (e.g., 24-hour rule) or purchasing travel insurance to cover unforeseen cancellations.

4. Do award tickets booked with HawaiianMiles incur refund fees?

Yes, Hawaiian Airlines charges a mileage redeposit fee ranging from $30 to $150 if you want unused miles returned to your account.

5. Can I get a refund if I miss my flight?

Missed flights are generally non-refundable unless you're on a refundable ticket or have a documented emergency.


Plan Ahead and Save Money

Understanding Hawaiian Airlines refund fees is key to making smart travel decisions. Whether you’re evaluating ticket types or submitting a refund request, knowing what to expect can save you time and money.

If you need more insights on refunds, policies, or money-saving travel tips, check out our hawaiian airlines refund guide.

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