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The Epoch Times

Cancel subscription

Cancel The Epoch Times Subscription: Step‑by‑Step

Cancel The Epoch Times on the website, in the iOS app, or through Google Play with steps, billing owner rules, and what happens to your access and charges.

  • Official The Epoch Times and billing-owner sources
  • 3 provider-specific cancellation paths
  • Refund and post-cancellation effects separated from renewal
  • Verified August 16, 2026
This animation previews how Pine automatically completes a subscription cancellation for you.

Choose the The Epoch Times cancellation path that matches who bills you

Website customer portal (direct billing) · verify the billing owner

  1. The Epoch Times Website customer portal (direct billing) cancellation: Go to the Customer Portal
    1

    Go to the Customer Portal

    Open a web browser and go to the Epoch Times account portal at theepochtimes.com/profile. Use the The Epoch Times account named on your receipt, and continue only after the next status in this cancellation path is visible.

  2. The Epoch Times Website customer portal (direct billing) cancellation: Sign in to your Epoch Times account
    2

    Sign in to your Epoch Times account

    Enter the email address and password associated with your subscription and complete sign‑in. Use the The Epoch Times account named on your receipt, and continue only after the next status in this cancellation path is visible.

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    Pine can find the right Website customer portal (direct billing) path and handle the cancellation for you.

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  4. The Epoch Times Website customer portal (direct billing) cancellation: Open the Subscription menu
    3

    Open the Subscription menu

    In the left‑hand menu of your account page, click the "Subscription" option to view your active plans. Use the The Epoch Times account named on your receipt, and continue only after the next status in this cancellation path is visible.

  5. The Epoch Times Website customer portal (direct billing) cancellation: Manage the correct subscription
    4

    Manage the correct subscription

    If more than one subscription is listed, select the one you want to stop and click the "Manage" button to open its details.

  6. The Epoch Times Website customer portal (direct billing) cancellation: Cancel the subscription
    5

    Cancel the subscription

    On the subscription details page, scroll to the bottom and click "Cancel my subscription," then follow any on‑screen prompts until you see confirmation that cancellation was submitted.

Apple App Store (iOS in‑app purchase) · verify the billing owner

  1. The Epoch Times iOS cancellation: Open Settings
    1

    Open Settings

    On your iPhone, open the Settings app. Use the The Epoch Times account named on your receipt, and continue only after the next status in this cancellation path is visible.

  2. The Epoch Times iOS cancellation: Tap your name
    2

    Tap your name

    At the top of Settings, tap your name to open your Apple ID account settings. Use the The Epoch Times account named on your receipt, and continue only after the next status in this cancellation path is visible.

  3. Pine can help

    Too many steps?

    Pine can find the right Apple App Store (iOS in‑app purchase) path and handle the cancellation for you.

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  4. The Epoch Times iOS cancellation: Open Subscriptions
    3

    Open Subscriptions

    In your Apple ID settings, tap "Subscriptions" to see all subscriptions billed through Apple. Use the The Epoch Times account named on your receipt, and continue only after the next status in this cancellation path is visible.

  5. The Epoch Times Apple App Store (iOS in‑app purchase) cancellation: Select The Epoch Times
    4

    Select The Epoch Times

    In the subscriptions list, tap "The Epoch Times" subscription to open its details. Use the The Epoch Times account named on your receipt, and continue only after the next status in this cancellation path is visible.

  6. The Epoch Times Apple App Store (iOS in‑app purchase) cancellation: Cancel the subscription
    5

    Cancel the subscription

    On the subscription details screen, tap "Cancel Subscription" and follow any prompts until the status shows that it will expire instead of renew.

Google Play (Android in‑app purchase) · verify the billing owner

  1. The Epoch Times Google Play (Android in‑app purchase) cancellation: Open Google Play on your Android device
    1

    Open Google Play on your Android device

    On your Android phone or tablet, open the Google Play Store app while signed in to the Google account used for your subscription.

  2. The Epoch Times Google Play (Android in‑app purchase) cancellation: Open your account menu
    2

    Open your account menu

    Tap your profile icon in the top‑right corner of the Play Store screen to open the account menu. Use the The Epoch Times account named on your receipt, and continue only after the next status in this cancellation path is visible.

  3. Pine can help

    Too many steps?

    Pine can find the right Google Play (Android in‑app purchase) path and handle the cancellation for you.

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  4. The Epoch Times Google Play (Android in‑app purchase) cancellation: Go to subscriptions
    3

    Go to subscriptions

    In the menu, tap "Payments & subscriptions" and then tap "Subscriptions" to view your active Google Play subscriptions. Use the The Epoch Times account named on your receipt, and continue only after the next status in this cancellation path is visible.

  5. The Epoch Times Google Play (Android in‑app purchase) cancellation: Cancel The Epoch Times subscription
    4

    Cancel The Epoch Times subscription

    From the subscriptions list, select "The Epoch Times" and tap "Cancel subscription," then follow the on‑screen instructions until Google Play confirms cancellation.

Refund policy

Refunds and what happens to charges

Refund handling for The Epoch Times depends on who bills you and when you cancel. Official policies emphasize non‑refundable payments for direct subscriptions and direct handling by Apple or Google for in‑app purchases.

Check my refund options
Direct Epoch Times payments are non‑refundable
The main U.S. subscription FAQ states that subscriptions can be canceled at any time but that all payments are non‑refundable; if a cancellation request arrives after a billing cycle has started, that term is still charged and cancellation takes effect at the end of that term.
Access continues until the end of the paid term
The cancellation help article specifies that after you cancel by portal or phone, you will receive a confirmation email and retain access for the rest of the current subscription period, but additional renewals are stopped.
Apple App Store refunds handled by Apple
The iOS app help article explains that subscriptions purchased in the Epoch Times iOS app are managed by the Apple App Store, and that cancellation, renewal dates, and refund requests must follow Apple’s own subscription and refund processes.
Google Play refunds handled in Google systems
The Android app help article says that cancellations, billing inquiries, and refund requests for Google Play subscriptions are handled in the Google payments center and through Google Play Help, rather than by The Epoch Times support.
No implied refunds from pausing
The pause‑subscription article treats pausing as a temporary change to service timing, not a refund tool; pausing does not automatically generate credits or refunds unless separately arranged under the applicable subscription terms.

For billing edge cases (such as disputed charges or overlapping cancellations) that are not clearly covered by the published policies, contact The Epoch Times customer service through the official help center or, for Apple and Google Play purchases, follow the app‑store refund request links referenced in the iOS and Android app help articles. Visit The Epoch Times help center

Direct billing

Direct Epoch Times digital subscriptions

How digital‑only subscriptions bought from The Epoch Times behave when you cancel.

  • Where direct digital subscriptions are sold

    Current digital‑only and print‑plus‑digital plans are sold on secure.theepochtimes.com and subscribe.theepochtimes.com, with checkout pages that clearly indicate The Epoch Times as the merchant of record.

  • Customer Portal for self‑service

    Direct subscribers manage their plans through the Customer Self Service Portal at theepochtimes.com/profile, where they can view renewal dates, update payment details, and cancel eligible subscriptions.

  • Non‑refundable payments

    The core cancellation policy on the main U.S. subscription page states that subscriptions can be canceled at any time but that all payments are non‑refundable once a billing period has begun.

  • End‑of‑term access

    After you cancel a direct digital subscription, The Epoch Times states that access continues for the remainder of the current subscription period and then stops at the end of that term.

App stores

Apple and Google Play app‑store subscriptions

How in‑app purchases for The Epoch Times are billed and canceled.

  • When Apple is the billing owner

    If you subscribed inside the Epoch Times iOS News app, the help article explains that your subscription and payments are entirely managed by the Apple App Store, not by The Epoch Times directly.

  • When Google Play is the billing owner

    For subscriptions started via the Android app with Google Play Billing, The Epoch Times states that cancellations, billing questions, and refund requests must be handled through Google’s payments center or Google Play Help.

  • Apple’s cancellation rules

    Apple’s support documentation explains that you cancel subscriptions in the iPhone Settings > your name > Subscriptions screen, and that canceling stops future renewals but leaves access active until the current period ends.

  • Google Play cancellation behavior

    Google Play’s subscription help clarifies that canceling in the Play Store prevents the next renewal charge and that content remains available to you until the end of the already‑paid billing cycle.

Policy basics

Key Epoch Times cancellation rules

Core contractual rules that apply when you request cancellation. This section explains a provider-specific consequence to verify in your The Epoch Times account before cancellation.

  • Timing before next billing cycle

    The U.S. subscription FAQ specifies that cancellation requests must be received before the start of the next billing cycle; otherwise, you are charged for the next term, and the cancellation takes effect at the end of that additional cycle.

  • Access continues after canceling

    Both the cancellation help article and subscription FAQ state that access continues through the end of the current paid term and that you should receive an email confirming that cancellation has been processed.

  • Payments are non‑refundable

    The same subscription FAQ states that all payments are non‑refundable, so canceling early generally does not generate a prorated refund of unused time, although access will continue until your paid‑through date.

  • Auto‑renewal by default

    The billing help article explains that, except for certain gift subscriptions, Epoch Times plans automatically renew at the start of each billing period using the payment method on file until you change or cancel.

Account tools

Using the Customer Portal and help center

Where to go for self‑service changes and support if you have trouble canceling.

  • Customer Portal entry points

    The main help center prominently links to the Customer Portal, instructing subscribers to log in there to manage subscriptions, billing, and other account details. For your The Epoch Times account, compare this point with the billing owner and effective date shown in the signed-in account or latest receipt.

  • Managing more than one subscription

    In both the cancellation and billing articles, The Epoch Times notes that if you have multiple subscriptions you must select the desired one in the "Subscription" menu and use its "Manage" button for any changes.

  • Video guides for managing your account

    A dedicated video article, "How To Manage Your Subscription On The Customer Portal," walks users through core account‑management tasks, including navigation to Subscription settings. For your The Epoch Times account, compare this point with the billing owner and effective date shown in the signed-in account or latest receipt.

  • Support request options

    If you cannot complete an action online, the help center offers additional options—such as submitting a support request or using live chat—for non‑cancellation issues and general account help.

Bundled content

EpochTV and other digital benefits after canceling

How cancellation affects access to EpochTV and other digital perks that ride on your subscription.

  • Digital subscription includes EpochTV

    The digital subscription description lists EpochTV, ePaper, weekly digital magazines, and other products as part of the bundled access associated with an active digital account.

  • EpochTV access from digital subscriptions

    An EpochTV help article explains that holding an EpochTV subscription or a qualifying print/digital subscription provides complimentary access to content on The Epoch Times website while your subscription is active.

  • Effect of canceling on bundled services

    When you cancel the underlying digital or print subscription, access to bundled services such as EpochTV and ePaper continues until your paid‑through date and then stops when the subscription term ends.

  • App access tied to account credentials

    The iOS and Android app guides explain that once you have an Epoch Times account linked to a valid subscription, you can log in on multiple devices to use your access across the website, apps, and streaming platforms.

Alternatives

Pausing instead of canceling

Differences between pausing an Epoch Times subscription and fully canceling it.

  • Pause option for digital and print

    The "Pause your subscription" article explains that some digital, print, and magazine subscriptions can be paused from the account Subscription page using a dedicated "Pause Subscription" button.

  • Immediate pause effect for digital

    For digital plans, pausing takes effect immediately, and service resumes on the date you select in the pause dialog; this can be useful if you only need a temporary break from content.

  • Lead time for paused deliveries

    For print and magazine deliveries, The Epoch Times notes that pausing may take one to two weeks to affect physical delivery, and similar lead times can apply when resuming service.

  • Pausing is not canceling

    Pausing temporarily stops access and/or delivery but does not close the subscription contract permanently; to stop future renewals entirely, you must complete a full cancellation instead of relying on a pause alone.

Legacy channels

Kindle and legacy Amazon subscriptions

How discontinued Kindle and Amazon magazine subscriptions relate to canceling today.

  • Kindle edition discontinued

    The Kindle edition help article notes that as of September 4, 2023, Amazon discontinued sales of print and Kindle subscriptions for magazines and newspapers, including The Epoch Times.

  • No new Amazon‑billed newspaper subscriptions

    Because of Amazon’s 2023 decision, new print or Kindle newspaper subscriptions for The Epoch Times are no longer sold via Amazon channels; current offers are sold directly by The Epoch Times instead.

  • Managing legacy Amazon billing

    The Kindle edition article directs readers to Amazon for more information, indicating that any remaining billing or refund questions for former Kindle or Amazon‑managed subscriptions must follow Amazon’s support and cancellation processes.

  • Current plans on Epoch Times platforms

    The same article links back to current subscription offerings on The Epoch Times website, confirming that ongoing subscription products are now managed on The Epoch Times’ own platforms.

What official sources do not confirm

Limits of the public The Epoch Times cancellation guidance

These points are intentionally qualified because the official sources reviewed on August 16, 2026 do not publish a complete answer.

  • Documented limitation 1

    Some cancellation and billing videos in The Epoch Times help center are embedded as iframes and could not be fully reviewed; this dossier relies on the surrounding text articles rather than the video content itself.

  • Documented limitation 2

    The U.S. subscription landing page states that all cancellation requests must be done through the customer service hotline, while the help center still documents an online portal cancel button; this guide emphasizes the documented portal flow but notes that terms may make the hotline primary for specific offers.

  • Documented limitation 3

    Amazon’s 2023 discontinuation of magazine and newspaper subscriptions, including The Epoch Times, is referenced from The Epoch Times’ own Kindle edition article; detailed Amazon‑side cancellation and refund rules were not re‑verified here.

  • Documented limitation 4

    International editions (such as UK help sites and non‑U.S. apps) may have localized terms or processes; this guide focuses on the primary U.S. site and app‑store flows relevant to most U.S. subscribers on August 16, 2026.

  • Documented limitation 5

    This dossier does not cover every potential third‑party billing path (for example, telecom bundles or legacy arrangements) if they are not documented in the allowed official sources; users in those scenarios may need direct assistance from customer service or the third‑party provider.

The Epoch Times cancellation FAQ

Questions people search about canceling The Epoch Times, answered with official provider or billing-platform sources checked on August 16, 2026.

To get rid of The Epoch Times, first identify who bills you, then cancel in that channel: use the Customer Portal at theepochtimes.com/profile for website or print subscriptions, Apple’s Subscriptions settings for iOS in‑app purchases, or Google Play’s Subscriptions screen for Android purchases. After canceling, you should receive a confirmation email and keep access until your current term ends.
If you subscribed on The Epoch Times website, cancel in the Customer Portal. Sign in at theepochtimes.com/profile, click “Subscription” in the left menu, choose the subscription you want to stop, click “Manage,” and then use the “Cancel my subscription” button. Follow the prompts until you see confirmation; your access continues until the end of the current billing period.
You may see a charge from The Epoch Times if you have an active digital, print, or bundled subscription sold on their site, or if you recently renewed. If you subscribed in the iOS or Android app, your statement may instead show Apple or Google Play, because those stores bill on The Epoch Times’ behalf. Check your email receipts and account portal to confirm the source.
To permanently cancel, make sure auto‑renew is turned off with the correct billing owner. Use the Customer Portal for direct subscriptions, Apple’s Subscriptions settings for iOS in‑app purchases, or Google Play’s Subscriptions for Android purchases. Once canceled, your subscription runs until the current paid term ends and then stops renewing; further access requires starting a new subscription.
If you started your subscription inside the Epoch Times iOS app and your receipts list Apple, cancel through Apple. On your iPhone, open Settings, tap your name, tap Subscriptions, choose The Epoch Times, and tap “Cancel Subscription.” Apple will mark the plan to expire at the end of the current period; further billing and any refund requests follow Apple’s rules.
If you subscribed through the Epoch Times Android app with Google Play Billing, cancel in Google Play. Open the Play Store, tap your profile icon, go to Payments & subscriptions > Subscriptions, choose The Epoch Times, and tap “Cancel subscription.” Google Play will confirm cancellation and keep service active until the end of your paid billing period.
Yes, you generally keep access to EpochTV, ePaper, and digital articles until your current billing period ends. The digital subscription description and cancellation help article both state that access continues through the remainder of the subscription term even after you submit a cancellation, after which your login reverts to free‑tier capabilities unless you re‑subscribe.
For many plans, you can pause instead of canceling. The help center describes a “Pause Subscription” button in the account Subscription page that lets you choose a resume date. Pausing is useful for vacations or short breaks, especially for print delivery, but it does not permanently end your contract; you must still cancel if you want renewals to stop altogether.
For direct subscriptions sold by The Epoch Times, the U.S. subscription FAQ says all payments are non‑refundable, so canceling typically stops future renewals but does not refund the current term. If you subscribed through Apple or Google Play, refund requests must go through their systems using the links referenced in the iOS and Android app help articles, and are decided under store policies.
To reach Epoch Times customer service, use the official help center at help.theepochtimes.com, which lists the U.S. customer service hotline and offers links to submit a request or start live chat. The main subscription landing page also points readers to a Customer Service page and reiterates that cancellation confirmation emails are sent after hotline requests are processed.

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