Zee5, launched in 2018, is a huge streaming platform for Indian movies and TV shows. Maybe you signed up to watch that one movie everyone was talking about, like "Sirf Ek Bandaa Kaafi Hai," and now you're done with it. It happens. With plans ranging from $59.99 to $99.99, those auto-renewals can sneak up on you. This guide covers how to cancel on your desktop, iOS, or Android device. Taking a few minutes to cancel could save you up to $99.99 a year. Let's get that money back in your pocket.
How to Cancel Zee5 Subscription on Desktop
Canceling on the website should be simple, but sometimes the buttons feel a bit hidden. I had to look around for a minute. Just follow these steps exactly.
1 Log Into Your Zee5 Account
Go to the Zee5.com website and sign in with your email or social account. Pretty standard stuff.
2 Find the Menu
Click the Menu icon (it looks like three horizontal lines) in the top-left corner. Don't click your profile picture, it's not there.
3 Go to Your Subscriptions
In the menu, find and click on 'My Subscription'. This is where the magic happens.
4 Hit the Cancel Button
You should see your active plan. Look for a 'Cancel Subscription' button or link. It might be small, so look carefully.
5 Confirm You Really Want to Cancel
Zee5 will probably ask you why you're leaving and might offer you a deal. Just click through the prompts to confirm the cancellation until you see a success message. Honestly, I had to click it twice for it to register.
How to Cancel Zee5 Subscription on Android
If you signed up through the Zee5 app on your Android phone, you're actually billed by Google Play. So, you have to cancel it there. Don't even bother trying in the Zee5 app itself, it won't work.
1 Open the Google Play Store
Find and open the Play Store app on your phone.
2 Go to Your Subscriptions
Tap your profile icon in the top right, then tap on 'Payments & subscriptions'.
3 Select 'Subscriptions'
From the next menu, choose 'Subscriptions' to see all your active app subs.
4 Find and Cancel Zee5
Scroll until you find Zee5 in the list and tap on it. Then, tap the 'Cancel subscription' button at the bottom and follow the instructions.
How to Cancel Zee5 Subscription on iOS
Just like with Android, if you subscribed on your iPhone, Apple handles the billing. You have to cancel through your phone's settings. It's an Apple thing. Weirdly, this is how it works for most streaming apps on iPhone.
1 Open Your iPhone Settings
Go to the main Settings app on your iPhone or iPad. The gray gear icon.
2 Tap on Your Name
Tap your Apple ID/name right at the top of the settings screen.
3 Find Your Subscriptions
Select the 'Subscriptions' option from the list.
4 Cancel the Zee5 Subscription
You'll see a list of all your active subscriptions. Find Zee5, tap on it, and then hit the 'Cancel Subscription' button. You'll have to confirm it, and you're done.
Cancel Zee5 Subscription with email
If you're stuck, you can email their support team at [email protected]. Be prepared to wait, though. A user on Trustpilot said it took them three days to get a first response. Be clear in your subject line, like 'Cancellation Request for Account [your email]', to speed things up.
Zee5 does not offer refunds if you cancel after your subscription renews. It's a bummer, but that's their policy. Once you cancel, you can still watch premium content until your current billing period ends. Your account and watch history should still be there if you decide to come back later, but you won't be able to pause your subscription. You have to cancel it outright.
Zee5 Plans and Pricing 2025
| Plan | Annual Price (US) | Details |
|---|---|---|
| Premium HD | $59.99 | Watch on 2 screens at once, 1080p HD quality, includes all movies, shows, and originals. |
| Premium 4K | $99.99 | Watch on 4 screens at once, 4K video quality where available, includes all content. |
Frequently Asked Questions about Zee5
Can I unsubscribe from Zee5 anytime?
Can I get a refund from Zee5 if I forgot to cancel?
How do I know my Zee5 subscription is cancelled?
How long does it take for Zee5 to cancel?
What else should I know before I cancel my Zee5 subscription?
How do I raise a complaint to Zee5?
Chloe Anne-Bennett
Streaming & Entertainment Editor
Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.
