Can I unsubscribe from X anytime?

Yep, you can cancel anytime you want. You won't be charged for the next billing cycle, but you'll keep your access until your current paid period ends.

Can I get a refund from X if I forgot to cancel?

Almost certainly not. Like most streaming services, X does not offer refunds if you forget to cancel before your renewal date. Once they charge you, that money is gone.

How do I know my X subscription is cancelled?

You should get a confirmation email right after you cancel. If you don't see it, check your spam folder. You can also go back to your 'Subscription' page, where the 'Cancel' button should now say 'Resubscribe'.

How long does it take for X to cancel?

The cancellation itself is instant. Your access, however, will continue until the end of your current billing period. So if you paid for a month, you get the full month.

What else should I know before I cancel my X subscription?

Just make sure you get that confirmation email. Seriously. It's your only proof if they accidentally charge you again. Take a screenshot of the cancellation confirmation page, just in case.

How do I raise a complaint to X?

Your best bet is to use their live chat or email support at support@x.com. Be clear, concise, and have your account information ready. Be persistent if you don't get a helpful response.

How to Cancel Your X Subscription (2025)

How to Cancel X Subscription on Desktop

Canceling on a computer is usually the most reliable way. For some reason, the mobile site can be a bit buggy. Stick to your laptop or desktop for this one.

1 Log In to Your Account

Open your web browser and go to the X website. Find the Log In button, usually at the top right corner.

2 Navigate to Account Settings

Once you're in, click on your profile icon or name to open the dropdown menu. Select Account Settings or My Account.

3 Find the Subscription Section

Look for a Subscription or Billing tab in the account menu. This is where the magic happens. It can sometimes be buried under other settings, so you might have to poke around a bit.

4 Click the Cancel Link

Here's the tricky part. Find the Cancel Subscription link. It's often a small, grayed-out link at the bottom of the page, designed to be missed. Click it. I had to refresh the page once because the button didn't load initially.

5 Confirm Your Cancellation

X will probably show you an offer to stay or ask for a reason. Just skip past all of that and confirm you want to cancel. Make sure you get to a final screen that says Your Subscription is Canceled.

How to Cancel X Subscription on iOS

If you signed up for X through the App Store, you have to cancel it through Apple. You can't do it from the X website or app, which is a classic subscription trap.

1 Open the Settings App

You can't cancel from inside the X app. It's super annoying, I know. You have to go through your iPhone's settings.

2 Tap Your Apple ID

Tap on your name and Apple ID banner at the very top of the Settings screen.

3 Go to Subscriptions

On the Apple ID screen, tap on Subscriptions.

4 Find the X Subscription

You'll see a list of all your active and expired subscriptions. Find and tap on X.

5 Tap Cancel and Confirm

Tap the Cancel Subscription button and then confirm your choice. That's it. Your subscription will end on the date shown.

How to Cancel X Subscription on Android

Just like with iPhones, if you subscribed through the Google Play Store, that's where you have to end it. Don't bother looking for a cancel button in the X app itself.

1 Open the Google Play Store

Open the Google Play Store app on your Android device.

2 Tap Your Profile Icon

Tap on your profile icon in the top-right corner of the screen.

3 Select Payments & subscriptions

From the menu that pops up, select Payments & subscriptions.

4 Tap on Subscriptions

Next, tap on Subscriptions. You'll see your X subscription listed here.

5 Cancel the Subscription

Tap on the X subscription to manage it. At the bottom, you'll find the Cancel subscription button. Tap it and follow the prompts to confirm.

Cancel X Subscription with email

You can email support at [email protected]. Don't expect a quick reply. It usually takes them 24-48 hours to get back to you, and they will likely just send you a link to the cancellation page you already tried to use.

Cancel X Subscription with live chat

X has a live chat, but it can be hard to find. Go to their Help Center and click through a few articles until a 'Chat with us' button appears. It's only available from 9 AM to 5 PM EST on weekdays. Be prepared for a wait. One user on Reddit said, 'The chat bot made me answer 5 questions before I could even get in the queue for a real person.'

Before you cancel, know this. X will not delete your viewing history or account right away, they usually keep it in case you decide to come back. Also, don't expect a refund. If your renewal date was yesterday, you've already paid for the next month. It's a bummer, but that's their policy. You also can't pause your subscription, it's either on or off.

X Plans and Pricing 2025

Plan	Monthly Price	Details
Basic	$7.99	Standard Definition (SD) streaming on 1 screen at a time. No downloads.
Standard	$11.99	High Definition (HD) streaming on 2 screens simultaneously. Allows downloads on 2 devices.
Premium	$14.99	4K Ultra HD streaming on 4 screens at once. Allows downloads on 4 devices and gives early access to select new releases.

Frequently Asked Questions about X

Rachel Adams

Technology & Software Editor

Rachel Adams is the Lead Tech & App writer at Pine AI, where she decodes the complexities of the digital software landscape. With over eight years of experience as a software reviewer and tech journalist, her work focuses on the security, usability, and subscription models of popular apps and SaaS platforms. Rachel's insights empower consumers to make informed decisions, avoid predatory billing, and select software that genuinely adds value.