WordPress.com has been hosting sites since 2005, but the costs stack up fast. Subscription pricing ranges from $4 to $70 per month. You can manage this on iOS, Android, or Desktop. Cancelling could save you up to $840 annually. Visit WordPress. With the recent messy feud between Automattic and WP Engine dominating tech news, many users are jumping ship. Trustpilot lists a rough 2.4-star rating from over 2,000 reviews, with users frequently flagging "unexpected auto-renewals" and "confusing dashboards" as major pain points. Pissed Consumer data highlights similar grievances about billing disputes. If you are done with the drama or just the fees, follow these steps.
How to Cancel WordPress on iPhone (iOS)
If you bought your plan through the App Store, you must cancel through Apple. The WordPress dashboard won't let you do it.
1 Open Settings
Tap the grey Settings gear icon on your home screen. Do not open the WordPress app itself, as Apple handles the billing if you subscribed there.
2 Tap Your Name
Click your Apple ID banner at the very top of the screen. It usually has your name and profile photo.
3 Select Subscriptions
Tap on Subscriptions. If you do not see it, check under 'Media & Purchases'. Wait a second for the list to load.
4 Cancel WordPress
Find WordPress in the list. Tap it, then hit Cancel Subscription. If you only see 'Renew', it is already cancelled.
How to Cancel WordPress on Android
Android users who paid via Google Play cannot cancel on the web dashboard. You have to use the Play Store.
1 Open Google Play
Launch the Google Play Store app. Make sure you are signed into the Google account used to buy the site plan.
2 Tap Profile Icon
Hit your profile picture in the top right corner. A menu will slide up.
3 Go to Payments & Subscriptions
Select Payments & subscriptions, then tap on Subscriptions to see your active list.
4 Cancel the Plan
Tap on the WordPress icon. Select Cancel subscription at the bottom and follow the confirmation prompts.
How to Cancel WordPress on Desktop
This is the most reliable method if you paid directly with a credit card on their website. It works best on a laptop.
1 Log In
Go to WordPress.com and log in. If you have multiple sites, click Switch Site to select the one you want to cancel.
2 Navigate to Upgrades
On the left sidebar, look for Upgrades. Click it, then select Purchases from the dropdown menu.
3 Select Your Plan
You will see your active plan (e.g., Explorer, Creator). Click on the plan name to open the details page.
4 Cancel Subscription
Scroll to the bottom. Click the red text that says Cancel Subscription. You might have to click through a few 'Are you sure?' screens offering you discounts.
What is WordPress Cancellation Policy
WordPress.com has a strict refund window that catches a lot of people off guard. If you are on an annual plan, you have exactly 14 days from the purchase or renewal date to cancel for a full refund. For monthly plans, that window shrinks to just 7 days.
If you bought a domain name, the rules are even tighter. You only have 96 hours to cancel a domain registration for a refund. After that, you are stuck with it for the year. Users on Trustpilot frequently complain that they missed this window by a day and were denied a refund. Also, cancelling the subscription does not delete your site; it just downgrades it to the free version with ads.
Having Trouble Cancelling Your WordPress Subscription?
Still seeing charges or can't find the button? Try these fixes:
- Check Third-Party Billing: If you don't see a cancel button in the 'Purchases' tab, you likely paid via Apple (iTunes), Google Play, or PayPal directly. You must cancel at the source.
- Pending Payments: If a payment is currently processing or failed, the system sometimes locks the cancel button until it clears. Annoying, but common.
- Wrong Account: It is easy to have multiple WordPress logins. Ensure you are on the account that actually owns the upgrade.
- Contact Support: If all else fails, use their contact form. Just be prepared for a wait, as support priority is given to higher-tier plans.
Subscription Plans and Pricing (2025)
| Plan | Monthly Price (Billed Annually) | Key Features |
|---|---|---|
| Free | $0 | Basic themes, WordPress branding, ads |
| Starter | ~$4 | No ads, free domain for 1 year, 6GB storage |
| Explorer | ~$8 | Live chat support, premium themes, 13GB storage |
| Creator | ~$25 | Install plugins, SEO tools, 50GB storage |
| Entrepreneur | ~$45 | E-commerce features, premium design, unlimited products |
| Cloud | ~$65 | High performance, automated failover, developer tools |
How Pine AI Can Help You Cancel Your WordPress Subscription
With hosting prices creeping up and the recent tech drama surrounding the platform, now is a solid time to re-evaluate your WordPress subscription. Pine AI makes the exit strategy simple.
Step 1: Let's get started to cancel WordPress Just tell us you want to cancel WordPress. We will ask for a few basic account details to locate your subscription.
Step 2: Pine gets to work We navigate the confusing dashboard menus, handle the refund policy checks, and deal with support if the button is missing. We don't just suggest it; we finish it.
Step 3: You're free from WordPress The recurring billing stops and you get your budget back. No retention offers, no "are you sure" pop-ups, just a confirmed one-and-done result.
Frequently Asked Questions about WordPress
Can I unsubscribe from WordPress anytime?
Can I get a refund from WordPress if I forgot to cancel?
How do I know my WordPress subscription is cancelled?
How long does it take for WordPress to cancel?
What else should I know before I cancel my WordPress subscription?
How do I raise a complaint to WordPress?
How does Pine AI work with WordPress to cancel my subscription?
