Vimeo, founded back in 2004, is the go-to platform for creators who want high-quality video hosting without all the ads and chaos of other sites. Maybe you signed up during the creator boom, hoping to launch your masterpiece, but now that monthly bill is just another reminder of a project sitting on a hard drive. With plans from $12 to $65, you can save up to $780 a year by canceling. This guide covers how to cancel on your desktop, iOS, or Android device. Let's get this done so you can stop worrying about another charge for a service you're not using.
How to Cancel Vimeo on Desktop or Laptop
This is the most reliable way to cancel, as some options can be tricky on mobile. If you're running into issues on your phone, just hop on a computer.
1 Log In to Your Account
First, head over to the Vimeo website and log in. This seems obvious, but you'd be surprised how many people try to cancel without being signed in. Make sure you're using the correct account, especially if you have multiple.
2 Navigate to Billing Settings
Once you're in, hover over your profile picture in the top right corner. A dropdown menu will appear. Click on Settings. From there, look for the Billing tab on the left-hand side menu and click it.
3 Find Your Subscription Plan
On the Billing page, you should see your current plan details. It will show the plan name, the renewal date, and the price. It's all laid out right there. Honestly, I had to look twice because I thought it would be more hidden.
4 Cancel Your Plan
You should see a link or button that says something like Cancel subscription or Turn off auto-renew. Click it. Vimeo will likely ask you why you're leaving and might offer you a discount to stay. Just click through the prompts to confirm the cancellation.
How to Cancel Vimeo on iPhone (iOS)
If you signed up for Vimeo through the App Store, this is the only way to cancel. You can't cancel an Apple-billed subscription on the Vimeo website.
1 Open the Settings App
Find the gray gear icon on your home screen and tap to open your iPhone's Settings.
2 Access Your Apple ID
Tap on your name and profile picture at the very top of the Settings screen. This takes you to your Apple ID, iCloud, and subscription settings.
3 Go to Subscriptions
On the Apple ID screen, tap on Subscriptions. You'll see a list of all your active and expired subscriptions tied to your Apple account. It can be a surprisingly long list.
4 Find and Cancel Vimeo
Scroll through the list until you find Vimeo. Tap on it, and then tap the Cancel Subscription button. You'll need to confirm your choice. Your subscription will remain active until the end of the current billing cycle.
How to Cancel Vimeo on Android
Just like with iOS, if you subscribed through the Google Play Store, you have to cancel it here. The Vimeo website won't have the option for you.
1 Open the Google Play Store
Find and open the Play Store app on your Android device. It's the one with the colorful triangle logo.
2 Go to Your Profile
Tap on your profile icon or initial in the top-right corner of the screen. This will open the main menu for your Google Play account.
3 Manage Your Subscriptions
From the menu, select Payments & subscriptions, and then tap on Subscriptions. This will show you all the services you're subscribed to through Google Play.
4 Cancel Your Vimeo Subscription
Locate Vimeo in your list of active subscriptions and tap on it. At the bottom of the screen, you'll see an option to Cancel subscription. Tap it and follow the on-screen instructions to confirm.
Before You Cancel: What You Should Know
Before you hit that cancel button, here are a few things to keep in mind:
- What happens to your videos? Your videos won't be deleted immediately. Your account will be downgraded to the free 'Basic' plan at the end of your billing cycle. If you're over the storage limit for the free plan, you won't be able to upload new videos until you free up space.
- Can you get a refund? Generally, no. Vimeo's policy states that they do not offer refunds for subscription fees, even if you cancel right after a renewal. You get to use the paid features until your current billing period ends.
- Can you pause your subscription? Vimeo doesn't offer a way to pause your subscription. You either have an active plan or you cancel it. You can always resubscribe later if you change your mind.
Having Trouble Cancelling Your Vimeo Subscription?
It happens. Sometimes the cancel button seems to play hide-and-seek. If you're stuck, try these things:
- Check where you subscribed. Did you sign up on the Vimeo website, or through the Apple App Store or Google Play Store? You have to cancel on the same platform you used to subscribe. This is the most common issue.
- Use a computer. The desktop website is almost always the most reliable way to manage your account. Mobile apps and mobile websites can sometimes be buggy or have limited options.
- Clear your browser cache. Sometimes old data stored in your browser can cause issues. Try clearing your cache and cookies or using an incognito/private window to log in and cancel.
- Contact support directly. If all else fails, it's time to contact Vimeo's support team. They can manually cancel the subscription for you, but be prepared for a bit of a wait. It's a last resort, but it works.
Subscription Plans and Pricing (2025)
| Plan | Price (per month, billed annually) | Details |
|---|---|---|
| Free | $0 | 5GB total storage, basic embedding, limited analytics. |
| Starter | $12 | 60 videos/year, player customization, custom branding, review tools. |
| Standard | $20 | 120 videos/year, branded video showcases, call-to-actions, premium templates. |
| Advanced | $65 | 240 videos/year, live streaming, virtual events, audience chat & polls, marketing integrations. |
| Enterprise | Custom Pricing | Advanced security, dedicated support, user management, and more for large teams. |
How Pine AI Can Help You Cancel Your Vimeo Subscription
Tired of navigating confusing menus just to cancel a subscription? Let Pine AI handle it. We can cancel your Vimeo account for you, quickly and securely. No more hunting for hidden buttons or dealing with retention offers. Just connect your account, and we'll take care of the rest, saving you time and preventing future charges.
Frequently Asked Questions about Vimeo
Can I unsubscribe from Vimeo anytime?
Can I get a refund from Vimeo if I forgot to cancel?
How do I know my Vimeo subscription is cancelled?
How long does it take for Vimeo to cancel?
What else should I know before I cancel my Vimeo subscription?
How do I raise a complaint to Vimeo?
How does Pine AI work with Vimeo to cancel my subscription?
Chloe Anne-Bennett
Streaming & Entertainment Editor
Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.
