Vimeo, founded back in 2004, is the go-to platform for creators who want high-quality video hosting without all the ads and chaos of other sites. Maybe you signed up during the creator boom, hoping to launch your masterpiece, but now that monthly bill is just another reminder of a project sitting on a hard drive. With plans from $12 to $65, you can save up to $780 a year by canceling. This guide covers how to cancel on your desktop, iOS, or Android device. Let's get this done so you can stop worrying about another charge for a service you're not using.
How to Cancel Vimeo Subscription on Desktop
Canceling on a desktop is the most direct way. Just be prepared, they might ask you a few times if you're really sure you want to leave. I had to click through two different confirmation screens before it was final.
1 Log In to Your Account
Go to the Vimeo website and sign in. Simple enough.
2 Navigate to Billing Settings
Hover over your profile picture in the top right corner and click on 'Settings'. From the left-hand menu, select 'Billing'.
3 Find Your Subscription Plan
You should see your current plan details here. Look for a link or button that says 'Cancel subscription'. It's sometimes a bit smaller than the other text, so you might have to look closely.
4 Confirm the Cancellation
Vimeo will likely present you with an exit survey or an offer to stay. Skip past it and confirm you want to cancel. You should get an email confirming the cancellation shortly after.
How to Cancel Vimeo Subscription on iOS
If you subscribed through the App Store, you have to cancel it through Apple, not Vimeo's website. It's a common point of confusion. Don't get stuck in a loop on Vimeo's site, it won't work there.
1 Open Your iPhone Settings
Tap the 'Settings' app on your home screen.
2 Tap on Your Apple ID
Your name and profile picture are right at the top. Tap it.
3 Go to Subscriptions
Select 'Subscriptions' from the list to see everything you're paying for through Apple.
4 Find and Cancel Vimeo
Scroll to find Vimeo in the list, tap on it, and then hit 'Cancel Subscription'. That's it.
How to Cancel Vimeo Subscription on Android
Just like with iPhones, Android users who signed up via the Google Play Store need to cancel there. Trying to cancel on the Vimeo app or website will just lead to frustration and wasted time.
1 Open the Google Play Store
Find and open the Play Store app on your device.
2 Access Your Subscriptions
Tap your profile icon in the top-right corner, then select 'Payments & subscriptions', and then 'Subscriptions'.
3 Locate the Vimeo Subscription
Find Vimeo in your list of active subscriptions and tap on it.
4 Cancel the Subscription
Follow the prompts to cancel. Google will ask for a reason, but you can usually skip it. You'll retain access until your current billing cycle ends.
Cancel Vimeo Subscription with email
Vimeo directs most support requests through their online contact form. There isn't a direct public email address. Go to their Help Center, fill out the form, and wait. Response times can vary, sometimes taking a day or two. Honestly, it can feel like sending a message into the void, but it's their official channel.
Before you hit cancel, know this: Vimeo usually doesn't give refunds, especially for monthly plans. If you just renewed an annual plan, you might get a refund if you ask within 30 days, but don't count on it. Canceling your paid plan downgrades you to a free 'Basic' account. Your videos won't be deleted immediately, but you'll lose your extra storage. If you're over the free limit, you might have issues. There's no option to just pause your subscription, unfortunately.
Vimeo Plans and Pricing 2025
| Plan | Price (Billed Annually) | Details |
|---|---|---|
| Starter | $12/month | Good for individuals. Includes player customization, password protection, and screen recording. Limited to 60 videos per year. |
| Standard | $20/month | Better for teams. Adds branded video templates, lead capture forms, and allows 120 videos per year. |
| Advanced | $65/month | For serious marketing. Includes live streaming, virtual events, webinars, and marketing integrations. Allows 240 videos per year. |
Frequently Asked Questions about Vimeo
Can I unsubscribe from Vimeo anytime?
Can I get a refund from Vimeo if I forgot to cancel?
How do I know my Vimeo subscription is cancelled?
How long does it take for Vimeo to cancel?
What else should I know before I cancel my Vimeo subscription?
How do I raise a complaint to Vimeo?
Chloe Anne-Bennett
Streaming & Entertainment Editor
Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.
