Vimeo, established in 2004, shifted from an indie film hub to a pricey B2B tool with plans ranging from $12 to over $65 monthly. Cancelling can save you up to $780 a year. Visit Vimeo. Similar to the recent backlash against Adobe's cancellation fees, users are frustrated with sticky subscriptions. The Better Business Bureau reports over 200 complaints in the last 3 years, while Trustpilot holds a poor rating with users citing "unexpected charges" and "refused refunds" as primary issues. If you are done with the price hikes or technical glitches, here is how to cancel on iOS, Android, or desktop.
How to Cancel Vimeo on iPhone (iOS)
If you subscribed via the Vimeo iOS app, you must cancel through Apple. Deleting the app does nothing.
1 Open Settings
Tap the Settings app on your iPhone home screen. It is the grey gear icon.
2 Tap Your Name
Tap your Apple ID banner at the very top of the menu. It has your name and profile picture.
3 Select Subscriptions
Tap Subscriptions. It might take a second to load your active list.
4 Cancel Vimeo
Find Vimeo in the list and tap it. Then tap Cancel Subscription. If you only see "Renew Subscription," it is already cancelled.
How to Cancel Vimeo on Android
Android users who paid via Google Play must cancel here. The Vimeo app settings usually just redirect you anyway.
1 Open Play Store
Launch the Google Play Store app on your device.
2 Tap Profile
Tap your profile icon in the top right corner of the screen.
3 Access Payments
Tap Payments & subscriptions and then select Subscriptions.
4 Cancel Subscription
Select Vimeo from the list. Tap Cancel subscription and follow the confirmation prompts to stop the billing.
How to Cancel Vimeo on Desktop
This is the method for anyone who signed up directly through the website. It is often the most reliable way to ensure the cancellation sticks.
1 Log In
Go to Vimeo.com and log into your account. Hover over your profile picture in the top right corner.
2 Go to Settings
Select Settings from the dropdown menu. It can be a bit hidden.
3 Select Billing
Click the Billing tab on the left-hand sidebar menu.
4 Cancel Plan
Under "Membership plan," click Cancel subscription. You may need to click "Turn off auto-renew" depending on your specific plan type. Confirm your choice when the pop-up appears.
What is Vimeo Cancellation Policy
Vimeo is notoriously strict about refunds. Generally, you must cancel before your renewal date to avoid being charged for the next cycle. For annual plans, they typically offer a 30-day refund window for the initial purchase, but renewals are often non-refundable. Monthly plans usually have a 5-day refund window for the initial purchase. Trustpilot reviews are full of users who missed the window by 24 hours and were denied a refund. It is frustrating, so do not wait until the last minute.
Before You Cancel Vimeo: What You Should Know
Storage Limits: If you downgrade to a free Basic account, you lose access to features and storage. Vimeo may archive or delete videos that exceed the free limit (usually 500MB/week).
No Pro-Rated Refunds: If you cancel halfway through a year-long subscription, you do not get money back. You just keep access until the year ends.
Data Retention: Your account remains active as a free user unless you explicitly delete the account entirely.
Having Trouble Cancelling Your Vimeo Subscription?
Struggling to find the button? You are not alone.
- Check Third-Party Billing: If the "Cancel" button is missing in your settings, you likely paid via Roku, Apple, or Google. Check those accounts specifically.
- Browser Issues: Try opening Vimeo in an Incognito/Private window. Sometimes cached data hides the billing options.
- Contact Support: If the site is glitching (which happens), email them immediately to create a paper trail proving you tried to cancel before the renewal date.
Subscription Plans and Pricing (2025)
| Plan | Monthly Price (Billed Annually) | Monthly Price (Billed Monthly) | Details |
|---|---|---|---|
| Starter | $12 | $20 | Basic creation & screen recording |
| Standard | $20 | $33 | Branding & stock library access |
| Advanced | $65 | $108 | Virtual events & marketing tools |
| Enterprise | Custom | Custom | Dedicated support & security |
How Pine AI Can Help You Cancel Your Vimeo Subscription
With subscription fatigue hitting an all-time high in 2025, cutting expensive tools like Vimeo is a smart financial move. Pine AI makes it effortless.
- Step 1: Let's get started to cancel Vimeo. Simply tell us you want to cancel your subscription with Vimeo. We will ask for some account details to get started.
- Step 2: Pine gets to work. We navigate the confusing clicks, wait on hold, and handle the awkward conversations to ensure it is actually cancelled. We don't just suggest it; we finish it.
- Step 3: You're free from Vimeo. The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.
Frequently Asked Questions about Vimeo
Can I unsubscribe from Vimeo anytime?
Can I get a refund from Vimeo if I forgot to cancel?
How do I know my Vimeo subscription is cancelled?
How long does it take for Vimeo to cancel?
What else should I know before I cancel my Vimeo subscription?
How do I raise a complaint to Vimeo?
How does Pine AI work with Vimeo to cancel my subscription?
