Ubisoft Plus launched in 2019, offering access to franchises like Assassin's Creed. Plans range from $14.99 to $17.99 monthly. It covers PC, Xbox, and Luna. You could save up to $215 annually by cancelling. Visit Ubisoft Plus. With the mixed reception of Star Wars Outlaws, many gamers are rethinking their recurring bills. TrustPilot data shows a rough 1.6-star rating, with users citing "poor customer service" and "incorrect billing amounts" as major headaches. Total complaints in the last 3 years on BBB exceed 400. Whether it's technical support glitches or price fatigue, we help you cut the cord.
How to Cancel Ubisoft Plus on Desktop (PC)
Most users manage their subscription here. The interface can be slow, so be patient.
1 Go to the Ubisoft Store
Navigate to the official Ubisoft Store website and log in. Do not use the launcher if it is acting buggy (which happens often).
2 Click Your Avatar
Locate your profile picture in the top right corner. It is usually a small circle.
3 Select My Subscription
In the dropdown menu, click on My Subscription. If the page hangs, refresh it.
4 Cancel Membership
Click the Cancel Membership button. You will likely have to confirm this choice on a secondary pop-up screen to finalize it.
How to Cancel Ubisoft Plus on Xbox
If you subscribed directly through the Microsoft Store on your console, you must cancel it there.
1 Open Settings
Press the Xbox button on your controller to open the guide and select Settings.
2 Go to Account
Navigate to the Account tab and select Subscriptions.
3 Locate Ubisoft Plus
Find Ubisoft+ in your list of active services. Select it.
4 Turn Off Recurring Billing
Select Cancel subscription and follow the prompts to turn off recurring billing. Microsoft usually confirms this instantly.
How to Cancel Ubisoft Plus on Mobile (Web)
Ubisoft does not make this easy on mobile apps. You have to use the mobile web browser.
1 Open Your Browser
Since there is no direct cancel button in the companion app, open Safari or Chrome and go to the Ubisoft website.
2 Log In
Enter your credentials. Two-factor authentication might trigger, so keep your email open.
3 Tap the Menu
Tap the hamburger menu (three lines) or your avatar, then select My Account.
4 Manage Subscription
Scroll to the subscription section and tap Cancel Membership. Confirm your choice.
What is Ubisoft Plus Cancellation Policy
Ubisoft is pretty strict here. You can cancel anytime, but the cancellation only takes effect at the end of your current billing cycle. This means if you cancel the day after you pay, you are out $17.99 with no refund options. They do not offer partial refunds for unused time. Period. Users on Reddit frequently complain that if you cancel less than 48 hours before renewal, the system might still charge you for the next month due to processing delays. It is annoying, but that is how they operate.
Before You Cancel Ubisoft Plus: What You Should Know
Will I lose my game saves?
Generally, your cloud saves remain on your Ubisoft account even after you cancel. However, if you return later, you will need to resubscribe or buy the game to access them.
What about DLC?
You lose access to any premium editions or DLCs included with the subscription. If you buy the base game later, your save file might not work if it relies on DLC content you no longer own.
Is there a fee?
No cancellation fee exists, but you must beat the renewal clock.
Having Trouble Cancelling Your Ubisoft Plus Subscription?
If the "Cancel" button is missing, you are not crazy. It happens.
- Check Third Parties: Did you buy via Amazon Luna or Steam? You must cancel on those platforms, not Ubisoft Connect.
- Clear Cache: The website is notoriously glitchy. Try an Incognito window.
- Suspended Account: If a payment failed previously, the system sometimes locks the cancellation option until the balance is cleared. (Yes, this is frustrating).
- Support Ticket: If all else fails, open a ticket. Just expect a wait time.
Subscription Plans and Pricing (2025)
| Plan Name | Monthly Price | Platforms | Details |
|---|---|---|---|
| PC Access | $14.99 | PC | Standard edition games, some DLCs. |
| Premium | $17.99 | PC, Xbox, Luna | Day 1 releases, premium editions, cloud streaming. |
How Pine AI Can Help You Cancel Your Ubisoft Plus Subscription
With game prices rising and subscriptions piling up in 2025, cutting ties with Ubisoft Plus is a smart financial move. Pine AI makes it effortless.
Step 1: Let's get started to cancel Ubisoft Plus Simply tell us that you want to cancel your subscription with Ubisoft Plus, we'll ask for some account details to get started.
Step 2: Pine gets to work We navigate the confusing clicks, wait on hold, and handle the awkward conversations to ensure it's actually cancelled. We don't just suggest it; we finish it.
Step 3: You're free from Ubisoft Plus The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.
Frequently Asked Questions about Ubisoft Plus
Can I unsubscribe from Ubisoft Plus anytime?
Can I get a refund from Ubisoft Plus if I forgot to cancel?
How do I know my Ubisoft Plus subscription is cancelled?
How long does it take for Ubisoft Plus to cancel?
What else should I know before I cancel my Ubisoft Plus subscription?
How do I raise a complaint to Ubisoft Plus?
How does Pine AI work with Ubisoft Plus to cancel my subscription?
