U-Next has been streaming anime and dramas since 2007, but maybe you are finally over the Jujutsu Kaisen hype. Subscriptions cost around $15 to $20 monthly. You can cancel on iOS, Android, or desktop to save up to $240 annually. Visit U-Next. Trust Pilot data indicates a rough 2.2-star rating, while Pissed Consumer tracks over 150 complaints in the last 3 years. Users frequently cite "poor customer service" and "technical support" loops as major headaches. With recent inflation talk and confusing billing cycles causing "incorrect billing amount" issues, it is a good time to cut costs.
How to Cancel U-Next on iPhone (iOS)
If you subscribed via the Apple App Store, you must cancel through Apple. U-Next support cannot help you here.
1 Open Settings
Tap the gray Settings gear icon on your home screen. Do not just delete the U-Next app. That does absolutely nothing to stop the billing.
2 Tap Your Name
Click your Apple ID banner at the very top of the list. It has your name and profile picture on it.
3 Select Subscriptions
Tap Subscriptions. If you do not see it, look under 'Media & Purchases' instead. It varies by iOS version.
4 Choose U-Next
Find U-Next in the 'Active' list and tap it. If it is not there, you might be paying directly through their website.
5 Cancel Subscription
Tap Cancel Subscription in red text. You might have to confirm this choice again. Keep the screenshot for your records.
How to Cancel U-Next on Android
Android users often get confused because the app settings send you in circles. Stick to the Play Store method.
1 Open Google Play Store
Launch the Play Store app. Make sure you are signed into the correct Google account used for the purchase.
2 Tap Profile Icon
Click your profile picture in the top right corner. A menu will slide up.
3 Go to Payments & Subscriptions
Select Payments & subscriptions from the list. Then tap on Subscriptions.
4 Select U-Next
Locate U-Next in your list of active services. Tap on it to view details.
5 Cancel Subscription
Tap Cancel subscription at the bottom. Google will ask why you are leaving. Pick any reason and confirm.
How to Cancel U-Next on Desktop or Laptop
This is the method for anyone paying via credit card directly on the site. It is clunky on purpose.
1 Log In
Go to the U-Next website and log in. You might need to translate the page if your browser does not do it automatically.
2 Access Account Settings
Click Account & Settings (often found in the main menu sidebar). Look for 'Contract details' or similar wording.
3 Navigate to Contract Details
Find the section labeled Contract details / Change. This is where they hide the cancellation link.
4 Cancel Automatic Renewal
Click Cancel Automatic Renewal. You will likely face several screens trying to convince you to stay. Keep clicking 'Next' or 'Proceed'.
5 Confirm Cancellation
Complete the survey if forced, then click the final Cancel button. Ensure you see a confirmation screen saying the service has stopped.
Having Trouble Cancelling Your U-Next Subscription?
U-Next is notorious for making the exit door hard to find. Here are common fixes:
- Check Third-Party Billing: If you pay via Amazon Fire TV or a mobile carrier bundle, you must cancel through their portal, not U-Next directly.
- Desktop is King: The mobile site often hides the 'Contract Details' button. Log in from a laptop to see the full menu.
- Don't Confuse 'Delete Account': There is a difference between deleting your login and cancelling the sub. Deleting the account while the sub is active on Apple ID might leave you paying for a ghost account.
- Clear Cache: Sometimes the cancel button literally won't load. Clear your browser cache or use Incognito mode.
Subscription Plans and Pricing (2025)
| Plan Name | Monthly Price (Est. USD) | Features |
|---|---|---|
| Monthly Plan | ~$14.99 | Unlimited viewing, 1,200 points included monthly |
| Free Trial | $0.00 | 31 days access, 600 points included (Auto-renews to paid) |
How Pine AI Can Help You Cancel Your U-Next Subscription
Streaming costs have jumped nearly 25% across the board in the last year, making it the perfect time to audit your bills. If navigating Japanese menus or fighting with app store settings sounds awful, let Pine AI handle it.
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Step 1: Let's get started to cancel U-Next Simply tell us you want to cancel U-Next. We will ask for a few basic account details to locate the subscription source.
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Step 2: Pine gets to work We navigate the confusing clicks, wait on hold, and handle the awkward conversations to ensure it is actually cancelled. We don't just suggest it; we finish it.
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Step 3: You're free from U-Next The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.
Frequently Asked Questions about U-Next
Can I unsubscribe from U-Next anytime?
Can I get a refund from U-Next if I forgot to cancel?
How do I know my U-Next subscription is cancelled?
How long does it take for U-Next to cancel?
What else should I know before I cancel my U-Next subscription?
How do I raise a complaint to U-Next?
How does Pine AI work with U-Next to cancel my subscription?
