TV 2 is a major Danish broadcaster, and their streaming service, TV 2 Play, has been around since 2012, offering a mix of live TV and on-demand shows. Maybe you signed up just to watch the popular drama 'Badehotellet' and now it's over. It happens. With plans ranging from about $10 to $32 a month, it's easy to let that charge hit your card unnoticed. This guide covers canceling on your desktop, iOS, or Android device, potentially saving you up to $384 a year. Let's get that subscription sorted out.
How to Cancel TV 2 Subscription on Desktop
This is the most direct way to cancel. You'll need a web browser. Honestly, their site can be a bit tricky if you don't speak Danish, so have Google Translate ready. I had to refresh the page once because the cancel button didn't load properly.
1 Log In to Your Account
Go to the TV 2 Play website and click the login button, which is usually at the top right. Enter your email and password.
2 Go to 'Mit TV 2'
Once you're in, find your profile icon or name. Click on it and look for a link that says 'Mit TV 2' (My TV 2). This is your main account hub.
3 Find Your Subscription
In your account section, you need to find the subscription settings. It should be labeled 'Abonnement' (Subscription). This is where the billing details are hidden.
4 Click Cancel Subscription
Here's the final step. Look for a button or link that says 'Opsig abonnement' (Cancel subscription). You'll probably have to confirm your choice on another screen. They might ask why you're leaving, just click through it.
How to Cancel TV 2 Subscription on iOS
Canceling on an iPhone depends entirely on how you signed up. It's a common trap. People spend ages looking for a cancel button in the app, but it's often not there.
1 Check How You Subscribed
If you subscribed directly on the TV 2 Play website (even if you use the app), you must cancel on their website. Follow the Desktop instructions.
2 Open Your iPhone Settings
If you paid through Apple, open the 'Settings' app on your iPhone or iPad. Don't use the TV 2 app.
3 Tap Your Apple ID
Tap on your name at the very top of the Settings screen to go to your Apple ID.
4 Go to Subscriptions
Select 'Subscriptions'. You'll see a list of all your active and expired app subscriptions.
5 Find TV 2 Play and Cancel
Find TV 2 Play in the list and tap on it. Then, hit the 'Cancel Subscription' button. Easy.
How to Cancel TV 2 Subscription on Android
Just like with iOS, canceling on Android is all about where your money goes. If Google Play handles your payments, you cancel there. Otherwise, you're stuck using their website.
1 Confirm Your Subscription Method
First, figure out if you paid through the Google Play Store or directly on the TV 2 Play website. If it was the website, you have to use the Desktop method to cancel.
2 Open the Google Play Store
If you subscribed via Google Play, open the Play Store app on your device.
3 Tap Your Profile Icon
Tap your profile icon in the top-right corner of the screen.
4 Select 'Payments & subscriptions'
From the menu, select 'Payments & subscriptions,' and then tap 'Subscriptions.'
5 Locate TV 2 Play and Cancel
You'll see your list of subscriptions. Find TV 2 Play, tap it, and then choose 'Cancel subscription.' Follow any final prompts to confirm.
Cancel TV 2 Subscription with phone
You can call customer service at +45 89 88 12 12. Their hours are typically Monday to Friday, from 12:00 PM to 5:00 PM Central European Time (CET). Be aware of the time zone difference and potential international call charges. A user on a forum mentioned, 'I had to call twice. The first rep couldn't find my account.' So, have your account info ready.
Cancel TV 2 Subscription with email
TV 2 Play uses a contact form on their website for support, which works like email. Go to their support page, find the form, and fill it out. Don't expect an immediate response; it can take 1-3 business days to hear back. Make sure you clearly state that you want to cancel your subscription.
Heads up, TV 2 Play doesn't do refunds. If you cancel, you can keep watching until your current billing period ends, but you won't get any money back for unused time. It's a pretty standard, if annoying, policy. Also, they don't seem to have a 'pause' option, so it's either on or off. Your viewing history and data will likely be kept for a while in case you decide to come back.
TV 2 Plans and Pricing 2025
| Plan | Price (per month) | Details |
|---|---|---|
| Basis (with ads) | ~$10 | On-demand shows and series with advertisements. |
| Favorit (with ads) | ~$19 | On-demand content, plus 5 live channels, with advertisements. |
| Favorit + Sport (with ads) | ~$27 | Everything in the Favorit plan, plus live sports channels, with advertisements. |
| Basis (ad-free) | ~$14 | On-demand shows and series without any ad interruptions. |
| Favorit (ad-free) | ~$23 | On-demand content and 5 live channels, all without ads. |
| Favorit + Sport (ad-free) | ~$32 | The complete package: on-demand, live channels, and sports, all ad-free. |
Frequently Asked Questions about TV 2
Can I unsubscribe from TV 2 anytime?
Can I get a refund from TV 2 if I forgot to cancel?
How do I know my TV 2 subscription is cancelled?
How long does it take for TV 2 to cancel?
What else should I know before I cancel my TV 2 subscription?
How do I raise a complaint to TV 2?
Chloe Anne-Bennett
Streaming & Entertainment Editor
Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.
