Tidal, launched in 2014, is a music streaming service built for people who care about sound quality, offering high-fidelity and master-quality audio. It's great, until the bill comes. With subscription prices ranging from $10.99 to $19.99, you can save up to $240 a year by canceling. This guide covers canceling on iOS, Android, and desktop. Maybe you signed up just to hear Beyoncé's 'Lemonade' when it was an exclusive and then forgot about it. It happens. This guide will help you cancel your subscription without any extra headaches.
How to Cancel Tidal Subscription on Desktop
Canceling on a computer is probably the most direct way. You just need to log into their website. Don't bother with the desktop app, the option isn't there. Weird, right?
1 Open a Web Browser
Go to the Tidal website. You'll need to use a web browser on your computer for this, not the desktop app.
2 Log In to Your Account
Find the Log In button at the top right. Enter your email and password. If you signed up with a social account like Facebook, use that.
3 Navigate to Subscription Settings
Once you're in, click the three dots (...) next to your profile name and select Manage Subscription. This is where they hide all the important stuff.
4 Find Your Subscription
On the subscription page, you should see your current plan. Click on Subscription. It might take a second to load, so be patient.
5 Cancel the Subscription
Finally, you'll see a link that says Cancel my subscription. Click it. They'll probably show you an offer to stay. Just ignore it and confirm you want to cancel. You might have to click it twice, honestly.
How to Cancel Tidal Subscription on iOS
If you signed up for Tidal on your iPhone, you have to cancel through Apple, not Tidal. It's a common point of confusion, but it's how Apple keeps control of subscriptions.
1 Open Settings
You can't cancel inside the Tidal app. Apple handles the billing, so you have to go through them. Open the Settings app on your iPhone or iPad.
2 Tap Your Apple ID
Tap on your name and Apple ID at the very top of the screen.
3 Go to Subscriptions
Find and tap on Subscriptions. You'll see a list of all your active and expired app subscriptions.
4 Select Tidal
Look for Tidal in the list and tap on it.
5 Tap 'Cancel Subscription'
Tap the Cancel Subscription button at the bottom. You'll need to confirm it, and then you're done. Your access will continue until the end of the current billing period.
How to Cancel Tidal Subscription on Android
For Android users, the process is managed through the Google Play Store. It's a few taps, but you have to know where to look. Don't waste time searching in the Tidal app.
1 Open the Play Store
Just like with iPhones, you can't cancel in the Tidal app itself. Google manages the subscription. Open the Google Play Store.
2 Tap Your Profile Icon
Tap on your profile icon in the top-right corner.
3 Select 'Payments & subscriptions'
From the menu, select Payments & subscriptions.
4 Tap 'Subscriptions'
Next, tap on Subscriptions. This will show you all the services you're paying for through Google Play.
5 Find Tidal and Cancel
Find Tidal in the list and tap it. Then, hit Cancel subscription at the bottom and follow the prompts to confirm. That's it.
Cancel Tidal Subscription with email
Tidal pushes everyone towards its online support form. You can submit a request on their support website (support.tidal.com). There isn't a direct email address or phone number for cancellations. Expect a response within 24-48 hours, but sometimes it can take longer. It's not the fastest system.
Before you cancel, know this. Tidal won't delete your playlists right away, so you can usually come back later and find them. But you will not get a refund for any unused time in your current billing cycle. Their policy is pretty firm on that. Also, they don't offer an option to pause your subscription, so canceling is your only real choice if you need a break.
Tidal Plans and Pricing 2025
| Plan | Monthly Price (USD) | Details |
|---|---|---|
| HiFi | $10.99 | Standard sound quality (up to 1411 kbps), access to 100M+ songs, ad-free listening, and offline listening. |
| HiFi Plus | $19.99 | Includes everything in HiFi, plus HiRes FLAC, Dolby Atmos, and Sony 360 Reality Audio for the best possible sound. |
| Family HiFi | $16.99 | Same features as HiFi for up to 6 family members. |
| Family HiFi Plus | $29.99 | Same features as HiFi Plus for up to 6 family members. |
| Student HiFi | $4.99 | Discounted HiFi plan for eligible students. |
| Student HiFi Plus | $9.99 | Discounted HiFi Plus plan for eligible students. |
Frequently Asked Questions about Tidal
Can I unsubscribe from Tidal anytime?
Can I get a refund from Tidal if I forgot to cancel?
How do I know my Tidal subscription is cancelled?
How long does it take for Tidal to cancel?
What else should I know before I cancel my Tidal subscription?
How do I raise a complaint to Tidal?
Chloe Anne-Bennett
Streaming & Entertainment Editor
Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.
