Showmax launched in 2015, bringing everything from The Real Housewives to Premier League action. Plans run from $4 to $10 monthly. You can watch on iOS, Android, and desktop. Cancel today to save up to $120 a year. Visit Showmax. Like the chaos in The White Lotus, dealing with subscriptions here is messy. Trustpilot shows a grim 1.6-star rating with hundreds of complaints. Users frequently report "poor customer service" and "incorrect billing amounts" as total nightmares. With recent price hikes frustrating everyone, it is definitely time to leave.
How to Cancel Showmax on iPhone (iOS)
If you subscribed through the App Store, you must cancel through Apple. Deleting the app does nothing.
1 Open Settings
Grab your iPhone and tap the Settings gear icon. It is usually on the first screen.
2 Tap Your Name
Click your Apple ID name at the very top of the menu. Do not scroll down yet.
3 Select Subscriptions
Tap Subscriptions. If you do not see it, check under 'Media & Purchases' instead.
4 Choose Showmax
Find Showmax in the list. If it is not there, you might have subscribed directly via their website.
5 Cancel Subscription
Tap Cancel Subscription. You might have to confirm this choice again to make it stick.
How to Cancel Showmax on Android
Android users billing through Google Play need to handle it here. The app settings might just redirect you anyway.
1 Open Play Store
Launch the Google Play Store app on your phone. Make sure you are signed into the right account.
2 Tap Profile Icon
Hit your profile picture in the top right corner. A menu will pop up.
3 Go to Payments
Select Payments & subscriptions from the list. It is usually near the middle.
4 Select Subscriptions
Tap Subscriptions to see everything you are paying for through Google.
5 Cancel Showmax
Tap on Showmax and select Cancel subscription. Follow the prompts until it confirms the cancellation.
How to Cancel Showmax on Desktop
This is the most reliable method if you signed up directly with a credit card.
1 Log In
Go to the Showmax website and sign in. Use the browser you normally use to avoid login issues.
2 Go to Account
Click your profile name in the top corner and select My Account from the dropdown.
3 Manage Subscription
Look for the Manage Subscription section. It is usually highlighted or under 'Plans'.
4 Cancel Subscription
Click Cancel Subscription. They will try to keep you with offers. Just keep clicking cancel.
What is Showmax Cancellation Policy
Showmax operates on a prepaid model. This means when you cancel, the service does not stop immediately. You retain access until your current billing cycle ends. No refunds. Period. If you cancel five days after paying, you just lost that money for the month. Trustpilot reviews are full of people furious about this exact policy. Many users complain that even after cancelling, charges sometimes slip through if not done 24 hours before renewal. It is annoying, but standard for streaming.
Having Trouble Cancelling Your Showmax Subscription?
Still seeing charges? Try these fixes:
- Check Third-Party Billing: You might be paying through a partner like a mobile carrier or cable provider. You have to cancel with them, not Showmax.
- Use a Desktop: The mobile site can be glitchy. Log in on a laptop.
- Clear Cache: Sometimes the 'Cancel' button literally disappears. Clear your browser cache or use Incognito mode.
- Contact Support: If the button is broken, use their live chat. Take screenshots of the conversation.
Subscription Plans and Pricing (2025)
| Plan Name | Monthly Price (USD) | Details |
|---|---|---|
| Showmax Entertainment | $5.00 | Standard plan, all devices, HD streaming. |
| Showmax Entertainment Mobile | $2.50 | Mobile only, one device limit, SD quality. |
| Showmax Premier League | $3.50 | Live Premier League games, mobile only. |
| Bundle (Ent + PL) | $7.50 | Full entertainment plus sports access. |
How Pine AI Can Help You Cancel Your Showmax Subscription
Cancelling streaming services has become a headache recently, with companies hiding buttons behind endless menus. Pine AI makes it effortless.
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Step 1: Let's get started to cancel Showmax Simply tell us that you want to cancel your subscription with Showmax, and we will ask for some account details to get started.
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Step 2: Pine gets to work We navigate the confusing clicks, wait on hold, and handle the awkward conversations to ensure it is actually cancelled. We do not just suggest it; we finish it.
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Step 3: You're free from Showmax The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.
Frequently Asked Questions about Showmax
Can I unsubscribe from Showmax anytime?
Can I get a refund from Showmax if I forgot to cancel?
How do I know my Showmax subscription is cancelled?
How long does it take for Showmax to cancel?
What else should I know before I cancel my Showmax subscription?
How do I raise a complaint to Showmax?
How does Pine AI work with Showmax to cancel my subscription?
