Scentbox, launched in 2017, delivers monthly designer fragrances ranging from $16.95 to $30.95. Maybe you signed up because PerfumeTok convinced you that you needed to smell like Baccarat Rouge 540 on a budget. It happens. Now you can save up to $370 yearly by cancelling. Visit Scentbox to start. Trustpilot data shows a mix of feedback, but recent reviews specifically flag "poor customer service" and "shipping delays" as major headaches. With rising living costs making headlines, dropping unused subs is a smart move. If you are tired of the run-around, here is how to stop the billing.
How to Cancel Scentbox on Desktop or Laptop
This is generally the most reliable way to cancel since the mobile site can be finicky.
1 Log Into Your Account
Go to the Scentbox website and log in. If you forgot your password, reset it now because you cannot cancel without access.
2 Locate Manage Subscription
Look for the Manage Subscription option. It is usually hidden under your account name or profile settings in the top right corner.
3 Find the Cancel Link
Scroll down to the bottom of the page. They often make the Cancel Subscription link smaller or less visible than the upgrade buttons. Click it.
4 Confirm Cancellation
Follow the prompts. They might try to offer you a discount or a pause option. Ignore these if you want out and click Confirm Cancellation until you see a success message.
How to Cancel Scentbox on iPhone (iOS)
Note: You cannot cancel Scentbox through the Apple 'Settings' app because they bill your card directly.
1 Open Safari or Chrome
Since Scentbox is not an Apple ID subscription, you must use a web browser. Open Safari or Chrome on your iPhone.
2 Access Your Profile
Log in and tap the menu icon (three lines). Select My Account or Subscription Info from the dropdown.
3 Tap Cancel Subscription
Scroll to the bottom of the subscription details. Tap the Cancel Subscription link. You might have to zoom in to hit it accurately.
How to Cancel Scentbox on Android
The mobile layout can be cluttered, so ensure you actually reach the final confirmation screen.
1 Launch Your Browser
Open Chrome or Firefox on your Android device and navigate to the Scentbox login page.
2 Navigate to Account Settings
Once logged in, tap your profile icon. Select Manage Subscription from the list.
3 Execute Cancellation
Find the Cancel link near the bottom. Tap it and confirm your choice on the subsequent screens to finalize the process.
Cancel by Email (Alternative Method)
If the website is glitching (which happens more than it should), you can try emailing them directly.
- Email: [email protected]
- What to say: clearly state "I want to cancel my subscription immediately" and include your full name and the email address associated with the account.
Response times vary, so this is not recommended if your billing date is tomorrow.
What is Scentbox Cancellation Policy
Scentbox operates on a monthly recurring basis. To avoid being charged for the next month, you typically need to cancel before your billing date. They generally do not offer refunds for months that have already been processed or shipped. If you cancel after they have processed the order, you will likely still receive (and pay for) that one last box. It is annoying, but that is standard for these types of boxes.
Before You Cancel Scentbox: What You Should Know
Consider these points before you cut the cord:
- ScentBucks: If you have accumulated rewards points, use them now. They usually vanish once the account is closed.
- Pause Option: They might allow you to skip a month instead of cancelling entirely if you just need a break.
- Data Retention: Your account history usually stays in their system unless you specifically request a data deletion via email.
Having Trouble Cancelling Your Scentbox Subscription?
Struggling to find the button? You are not alone.
- Check Browser Extensions: Ad blockers sometimes hide the cancellation link. Turn them off temporarily.
- Use Desktop: The mobile site is often the source of frustration. Try a laptop if you can.
- Contact Support: If the button is literally missing, email
[email protected]immediately to create a paper trail.
Subscription Plans and Pricing (2025)
| Plan Name | Monthly Price | Details |
|---|---|---|
| Standard Plan | ~$16.95 | Access to over 850 designer fragrances (1 spray/mo) |
| Premium Plan | ~$21.95 | Access to over 1000 fragrances including premium brands |
| Platinum Plan | ~$30.95 | 2 sprays per month (Standard tier access) |
How Pine AI Can Help You Cancel Your Scentbox Subscription
With subscription fatigue trending in 2025, now is the perfect time to clean up your monthly expenses. Pine AI makes it effortless.
Step 1: Let's get started to cancel Scentbox Simply tell us that you want to cancel your subscription with Scentbox, and we will ask for some account details to get started.
Step 2: Pine gets to work We navigate the confusing clicks, wait on hold, and handle the awkward conversations to ensure it is actually cancelled. We don't just suggest it; we finish it.
Step 3: You're free from Scentbox The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.
Frequently Asked Questions about Scentbox
Can I unsubscribe from Scentbox anytime?
Can I get a refund from Scentbox if I forgot to cancel?
How do I know my Scentbox subscription is cancelled?
How long does it take for Scentbox to cancel?
What else should I know before I cancel my Scentbox subscription?
How do I raise a complaint to Scentbox?
How does Pine AI work with Scentbox to cancel my subscription?
