Proton VPN, launched in 2014, is a popular choice for people focused on digital privacy. With all the recent chatter about TikTok's data policies, maybe you signed up for a VPN to feel more secure. But now the bill is here, and it's time to decide if it's worth it. Subscriptions run from $4.99 to $12.99, and you can cancel on iOS, Android, and Desktop. Taking a moment to cancel could save you up to $156 a year. Let's get it done.
How to Cancel Proton VPN on iPhone (iOS)
If you subscribed to Proton VPN through the Apple App Store, you have to cancel it through your iPhone settings. You can't cancel it from the Proton VPN app itself, which is a common point of confusion.
1 Open the Settings App
Find and tap the gray Settings icon on your iPhone's home screen. This is where all your device and app subscriptions are managed.
2 Access Your Apple ID
Tap on your name and profile picture at the very top of the Settings menu. This will take you to your Apple ID, iCloud, and subscription settings.
3 Navigate to Subscriptions
On the Apple ID screen, tap on the Subscriptions option. You'll see a list of all your active and expired subscriptions tied to your Apple account.
4 Find and Cancel Proton VPN
Scroll through the list to find Proton VPN. Tap on it, then select the Cancel Subscription button. You'll need to confirm your choice. Your subscription will remain active until the end of the current billing period.
How to Cancel Proton VPN on Android
For subscriptions made via the Google Play Store, the cancellation process is handled entirely within the Play Store app. Trying to cancel on the Proton VPN website won't work for these accounts.
1 Open the Google Play Store
Launch the Google Play Store app on your Android device. Make sure you're signed into the Google account you used to purchase the subscription.
2 Go to Your Profile Menu
Tap on your profile icon or initial in the top-right corner of the screen. This will open a menu with several options.
3 Select Payments & Subscriptions
From the menu, tap on Payments & subscriptions. Then, on the next screen, select Subscriptions to see all your active plans.
4 Locate and Cancel Proton VPN
Find Proton VPN in your list of subscriptions and tap on it. Follow the prompts to Cancel subscription. Google will ask for a reason, but you can decline to answer. Your service will continue until the paid period ends.
How to Cancel Proton VPN on Desktop or Laptop
This method is for users who subscribed directly on the Proton VPN website. Honestly, it's the easiest way to manage your account since you're dealing directly with Proton, not a third-party app store.
1 Visit the Proton Account Website
Open your web browser and go to account.proton.me/login. This is the central hub for all Proton services, including the VPN.
2 Log In to Your Account
Enter your Proton username and password to sign in. This is the most direct method if you paid with a credit card or PayPal.
3 Navigate to Your Dashboard
Once logged in, you should land on your account dashboard. If not, look for a 'Dashboard' or 'Account' link in the main navigation menu.
4 Find Your Subscription Settings
In the left-hand menu, click on Settings, then go to Dashboard. Under the 'Your subscription' section, you should see your current plan.
5 Downgrade to the Free Plan
Proton often frames cancellation as a 'downgrade'. Click on Manage plan or a similar option. You will be presented with your current plan. Look for an option to switch to the Proton Free plan. Selecting this will cancel your paid subscription at the end of its term.
Cancel by Contacting Support
Proton VPN does not offer phone support for cancellations. It's a bit of a letdown. Your only option is to contact them through their online support form.
- Go to the Proton VPN support page.
- Fill out the form with your account details.
- Clearly state that you want to cancel your subscription and request confirmation.
Be prepared to wait a day or two for a response. Make sure to include your account username or the email address associated with your account to speed things up.
Before You Cancel: What You Should Know
- Refund Policy: Proton offers a 30-day money-back guarantee on new subscriptions. If you're past that 30-day window, you will not receive a refund for any unused time on your plan.
- What Happens to Your Account: Your account isn't deleted. It simply reverts to the Proton Free plan, which has limited speed and server access. Your login credentials will still work.
- Pausing Your Subscription: There is no option to pause your Proton VPN subscription. You can only cancel it and sign up again later if you choose.
Having Trouble Cancelling Your Proton VPN Subscription?
It can be frustrating when you can't find the cancel button. Here are a few things to check:
- Where did you subscribe? This is the most common issue. If you can't cancel on the Proton website, you almost certainly subscribed through the Apple App Store or Google Play Store. You must cancel it on that same platform.
- Try a different device. Sometimes the mobile website is finicky. Try logging in from a desktop or laptop computer to access the full account dashboard.
- Clear your browser cache. A simple cache clear or opening an incognito window can sometimes resolve weird login or display issues that hide the cancellation options.
- Contact support directly. If all else fails, use their online support form. It might be slower, but a support agent can process the cancellation for you manually.
Subscription Plans and Pricing (2025)
| Plan Name | 1-Month Price | 1-Year Price (per month) | 2-Year Price (per month) | Details |
|---|---|---|---|---|
| Proton Free | $0 | $0 | $0 | 1 VPN connection, servers in 5 countries, medium speed. |
| Proton VPN Plus | $9.99 | $5.99 | $4.99 | 10 VPN connections, 4500+ servers in 90+ countries, highest speed, adblocker, P2P support. |
| Proton Unlimited | $12.99 | $9.99 | $7.99 | Includes all VPN Plus features plus Proton Mail, Proton Calendar, Proton Drive (500 GB), and Proton Pass. |
How Pine AI Can Help You Cancel Your Proton VPN Subscription
Tired of navigating confusing menus just to cancel a subscription? Let Pine AI handle it. We can securely cancel your Proton VPN account for you in just a few clicks. Save time, avoid the hassle, and stop unwanted charges for good.
Frequently Asked Questions about Proton VPN
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Can I get a refund from Proton VPN if I forgot to cancel?
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Rachel Adams
Technology & Software Editor
Rachel Adams is the Lead Tech & App writer at Pine AI, where she decodes the complexities of the digital software landscape. With over eight years of experience as a software reviewer and tech journalist, her work focuses on the security, usability, and subscription models of popular apps and SaaS platforms. Rachel's insights empower consumers to make informed decisions, avoid predatory billing, and select software that genuinely adds value.
