PlayStation Plus, Sony's gaming subscription service launched back in 2010, is pretty much essential for playing games like the massively popular Helldivers 2 online. But maybe the price is getting to be too much, or you're just not playing online anymore. With plans ranging from $9.99 to $17.99 a month, the costs add up. Canceling your subscription on a Web Browser, PS5, or PS4 can save you up to $159.99 a year. This guide will help you cancel without the headache.
How to Cancel PlayStation Plus on Desktop or Laptop
Canceling your PlayStation Plus subscription is most straightforward on a computer. You're just a few clicks away from stopping the next charge.
1 Go to the PlayStation Website
Open your web browser and navigate to the official PlayStation website. This is the most reliable way to manage your account, honestly. Trying to do it through the console can be a bit clunky.
2 Sign In to Your Account
Click the Sign In button at the top right of the page. Enter the email address and password associated with your PlayStation Network (PSN) account.
3 Navigate to Subscription Management
Once you're signed in, click on your profile icon in the top right corner and select Subscription Management from the dropdown menu. If you can't find it, you can also go to Account Settings and then find the Subscription tab on the left-hand menu.
4 Turn Off Auto-Renew
Here's the part that trips everyone up. You won't see a big, obvious 'Cancel' button. Instead, look for your active PlayStation Plus subscription and click the button that says Turn Off Auto-Renew. This is Sony's way of saying 'cancel'. Once you do this, your subscription will not renew at the end of the current billing period.
5 Confirm Your Cancellation
A pop-up will likely appear asking if you're sure you want to cancel and maybe offer you a deal to stay. Just confirm your choice to turn off auto-renewal. You should receive an email confirming the change shortly after.
How to Cancel PlayStation Plus on iPhone (iOS)
If you subscribed to PlayStation Plus through the app on your iPhone, your billing is handled by Apple, not Sony directly. Here’s how to cancel it.
1 Open the Settings App
You can't cancel through the PlayStation App. It's a common mistake. Instead, you need to go directly into your iPhone's Settings.
2 Tap on Your Apple ID
Your name and profile picture are at the very top of the Settings screen. Tap on it to access your Apple ID, iCloud, and other settings.
3 Go to Subscriptions
On the Apple ID screen, tap on Subscriptions. This will show you a list of all active and expired subscriptions linked to your Apple account.
4 Find and Select PlayStation Plus
Scroll through the list until you find your PlayStation Plus subscription. It might be listed under Sony Interactive Entertainment. Tap on it to see the details.
5 Cancel the Subscription
At the bottom of the screen, you'll see a Cancel Subscription button in red. Tap it and confirm your decision. Your subscription will remain active until the end of the current billing cycle.
How to Cancel PlayStation Plus on Android
For Android users who signed up via the PlayStation app, the cancellation process runs through the Google Play Store.
1 Open the Google Play Store
Just like with iPhones, you manage the subscription through the store where you bought it. Open the Google Play Store app on your Android device.
2 Access Your Profile Menu
Tap on your profile icon or initial in the top-right corner of the screen. This will open the main menu for your Google Play account.
3 Go to Payments & Subscriptions
From the menu, select Payments & subscriptions. This is where Google keeps track of all your recurring charges and payment methods.
4 Select Subscriptions
Inside the 'Payments & subscriptions' menu, tap on Subscriptions. You'll see a list of all your active app subscriptions.
5 Find and Cancel PlayStation Plus
Locate PlayStation Plus in the list and tap on it. On the next screen, you'll see an option to Cancel subscription. Tap it and follow the on-screen prompts to confirm. That's it, you're done.
Cancel PlayStation Plus by Phone or Live Chat
If you're stuck or just prefer talking to a person, you can contact PlayStation Support directly. Be prepared for a potential wait, especially during peak hours.
- Phone Support: You can call them at 1-800-345-7669. They are typically available from 9:00 AM to 6:00 PM Pacific Time, Monday to Friday.
- Live Chat: You can access their Live Chat support on their website. It's often faster than calling, but you might start with a bot before getting to a real person.
Before You Cancel: What You Should Know
Before you hit that cancel button, here are a few things to keep in mind:
- Game Access: You will lose access to the monthly games you've claimed through PlayStation Plus. If you ever resubscribe, you'll get access back, but until then, they'll be locked.
- Online Multiplayer: Access to online multiplayer for most paid games will be disabled. Free-to-play games like Fortnite or Apex Legends will still work.
- Cloud Saves: Your saved game data in the cloud will be gone. Sony says they keep it for 6 months after your subscription lapses, but many users report it's better to back up your most important saves to a USB drive just in case.
- No Refunds: Sony does not offer partial or prorated refunds for canceling a subscription. You'll have access until the end of your paid period, and that's it. No exceptions.
Having Trouble Cancelling Your PlayStation Plus Subscription?
It can be frustrating when you can't find the cancel button. Here are a few common issues and how to solve them:
- Can't Find the Subscription? If you don't see PlayStation Plus in your Sony account, you probably subscribed through your iPhone or Android device. You must cancel it through the Apple App Store or Google Play Store, not the PlayStation website.
- The 'Cancel' Button is Missing: Remember, Sony calls it 'Turn Off Auto-Renew'. Look for that phrase instead of 'Cancel'. It's a bit confusing, but that's the button you need.
- Website Glitches: Sometimes the website just doesn't cooperate. Try clearing your browser's cache and cookies, using an incognito window, or even trying a different browser. Weirdly, this often works.
- Still Stuck? Contact Support: If all else fails, it's time to contact PlayStation Support directly. They can manually cancel the subscription for you. Have your PSN ID ready.
Subscription Plans and Pricing (2025)
| Plan Tier | Monthly Price | Yearly Price | Key Details |
|---|---|---|---|
| PlayStation Plus Essential | $9.99 | $79.99 | Online multiplayer, 2-3 free monthly games, cloud storage, exclusive discounts. |
| PlayStation Plus Extra | $14.99 | $134.99 | All Essential benefits, plus access to a catalog of hundreds of PS4 and PS5 games. |
| PlayStation Plus Premium | $17.99 | $159.99 | All Extra benefits, plus game trials, cloud streaming for classic games, and the Sony Pictures Core catalog. |
How Pine AI Can Help You Cancel Your PlayStation Plus Subscription
Tired of navigating confusing menus and remembering renewal dates? Let Pine AI handle it. We can cancel your PlayStation Plus subscription for you, quickly and securely. Just connect your account, and we'll take care of the rest, saving you time and preventing unwanted charges. It's that simple.
Frequently Asked Questions about PlayStation Plus
Chloe Anne-Bennett
Streaming & Entertainment Editor
Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.













