So, you signed up for Noom. Founded in 2008, it promised a new, psychology-based way to lose weight, and maybe you were all in on the 'that girl' wellness trend. But now the daily notifications feel like a chore, or you just saw the renewal charge. It happens. This guide will help you cancel your subscription, which can cost anywhere from $17 to $70 a month, across iOS, Android, and desktop. By canceling, you could save up to $209 a year. Let's get that money back in your pocket.
How to Cancel Noom on iPhone (iOS)
If you signed up for Noom through the Apple App Store, you have to cancel it there. Deleting the app won't do it, a classic mistake that costs people money.
1 Open the Settings App
Find and tap the gray gear icon on your iPhone's home screen to open Settings.
2 Tap Your Apple ID
Your name and profile picture are at the very top of the Settings menu. Tap on it to access your Apple ID, iCloud, and other settings.
3 Select Subscriptions
On the Apple ID screen, tap on the Subscriptions option. This will show you all active and expired subscriptions linked to your Apple account.
4 Find and Select Noom
Scroll through the list of your active subscriptions to find Noom. Tap on it to open the subscription details.
5 Cancel the Subscription
At the bottom of the screen, you'll see a red Cancel Subscription button. Tap it and then confirm your choice. Your subscription will remain active until the end of the current billing period.
How to Cancel Noom on Android
For those who subscribed via the Google Play Store, your subscription is managed by Google, not Noom directly. You must cancel it through the Play Store.
1 Open the Google Play Store
Launch the Google Play Store app on your Android device. It's the app with the colorful triangle logo.
2 Access Your Profile
Tap on your profile icon or initial in the top-right corner of the screen.
3 Go to Payments & Subscriptions
From the menu that appears, select Payments & subscriptions. This is where Google manages all your recurring charges.
4 Select Subscriptions
In the next menu, tap on Subscriptions to see a list of all services you're subscribed to through Google Play.
5 Find Noom and Cancel
Locate Noom in the list and tap on it. You'll see an option to Cancel subscription. Follow the on-screen prompts to confirm the cancellation.
How to Cancel Noom on Desktop or Laptop
This method is for anyone who signed up directly on the Noom website, not through an app store. It's known for being a little tricky, so follow the steps carefully.
1 Log In to the Noom Website
Open your web browser and go to the Noom website. Log in to your account using your email and password.
2 Find Your Subscription Portal
Once logged in, click your name in the top-left corner and navigate to Settings. From there, find the Manage Subscription section. It can be a bit buried.
3 Initiate Cancellation
Click on the Cancel Subscription link. Noom will likely present you with a few offers or ask for feedback. You'll have to click through these prompts to proceed.
4 Confirm Cancellation
Follow all the steps until you reach a final confirmation screen. Honestly, I had to click 'cancel' what felt like three times before it actually processed. Make sure you see a message confirming your subscription is cancelled.
Before You Cancel: What You Should Know
- Refunds: Noom does not offer refunds for partially used subscription periods. If you cancel, you can use the service until the end of your current billing cycle, but you won't get any money back.
- Data: Your progress, weight logs, and meal data will remain in your account. You can access it if you decide to resubscribe later.
- Pausing: Noom does not currently offer an option to pause your subscription. You can either keep it active or cancel it.
Having Trouble Cancelling Your Noom Subscription?
If the steps above aren't working, don't panic. It's a common issue. Here are a few things to try:
- Check Your Subscription Source: The most common problem is trying to cancel in the wrong place. If you subscribed on your iPhone, you must cancel through Apple. If you subscribed on the website, you must cancel there. Double-check your original email receipt from Noom, Apple, or Google to see who is billing you.
- Try a Different Device: Sometimes the cancellation portal is just buggy on mobile. Try logging in on a desktop or laptop computer and follow the web cancellation steps.
- Clear Your Browser Cache: Old data stored in your browser can sometimes cause issues. Clear your cache and cookies or try using an incognito/private browsing window to log in and cancel.
- Contact Support Directly: If all else fails, you'll have to contact Noom's support team. You can usually find a support or contact link on their website. Be prepared for a potentially slow response.
Subscription Plans and Pricing (2025)
| Plan Name | Price (USD) | Billing Cycle | Details |
|---|---|---|---|
| Monthly Auto-Renewing Plan | $70 | Monthly | Full access to daily lessons, food logging, weight tracking, and a personal coach. |
| Annual Auto-Renewing Plan | $209 | Annually | Same features as the monthly plan, but at a significant discount for paying upfront for a full year. |
Note: Noom's pricing can vary based on promotions and the initial questionnaire. The prices listed are standard rates after any trial periods. The annual plan offers the best value but requires a long-term commitment.
How Pine AI Can Help You Cancel Your Noom Subscription
Tired of navigating confusing menus and retention offers? Let Pine AI handle it. We can cancel your Noom subscription securely and efficiently. Just link your account, and we'll take care of the rest, saving you time and preventing any future unwanted charges. Get started for free.
Frequently Asked Questions about Noom
Can I unsubscribe from Noom anytime?
Can I get a refund from Noom if I forgot to cancel?
How do I know my Noom subscription is cancelled?
How long does it take for Noom to cancel?
What else should I know before I cancel my Noom subscription?
How do I raise a complaint to Noom?
How does Pine AI work with Noom to cancel my subscription?
Ethan Davis
Senior Fitness and Wellness Editor
Ethan Davis is the Fitness & Wellness Content Editor at Pine AI, where he creates practical, evidence-based guides on health, exercise, and subscription services in the fitness wellness industry. With over a decade of experience in health journalism and fitness coaching, Ethan blends professional expertise with clear, relatable advice to help readers make informed decisions about their wellbeing. At Pine AI, Ethan’s mission is to help users navigate fitness and wellness subscriptions with confidence, ensuring they get real value while supporting their personal health goals.
