So, the KiwiCo boxes are piling up. It happens. Founded in 2011, KiwiCo delivers awesome STEAM project kits for kids, but sometimes you just need a break from the monthly charge. Maybe you're tired of finding glitter in places you never thought possible, or you're just trying to cut back on expenses. With plans ranging from about $18.50 to $23.95, you can save up to $287 a year by cancelling. This guide covers cancelling on their website, which you can access on a desktop or mobile device. Honestly, with all the talk about 'tablet kids' online, it felt like a good idea at the time, but now the craft closet is overflowing. Let's get it cancelled.
How to Cancel KiwiCo on Desktop or Laptop
This is the most reliable way to cancel your KiwiCo subscription. The mobile apps don't actually let you manage billing, so you'll have to use a web browser anyway.
1 Log In to Your KiwiCo Account
First, open your web browser and go to the KiwiCo website. Click the 'Log In' button at the top right corner and enter your account credentials. This is where the whole process starts.
2 Navigate to 'My Account'
Once you're logged in, find your name or the account icon in the upper right. Click on it and select 'My Account' from the dropdown menu. It's pretty straightforward.
3 Select 'Subscriptions'
In your account dashboard, you'll see a menu on the left side. Click on the 'Subscriptions' tab. This will show you all your active and inactive KiwiCo subscriptions.
4 Find the Subscription to Cancel
Locate the specific subscription line you want to end. Next to it, you should see an 'Edit' button. Click that to manage the subscription details. They don't make the 'cancel' button obvious right away.
5 Follow the Cancellation Prompts
On the next screen, scroll down to find the 'Cancel Subscription' link. You'll likely have to answer a question about why you're leaving and decline an offer or two. Keep clicking through until you receive a final confirmation that your subscription is cancelled.
How to Cancel KiwiCo on iPhone (iOS)
A quick heads-up for iPhone users: your KiwiCo subscription is not managed through your Apple ID. You have to log in to their website to make any changes.
1 Open a Web Browser
You cannot cancel your KiwiCo subscription through the App Store or the KiwiCo app itself. It's a bit of a pain, but you must use a web browser like Safari or Chrome on your phone.
2 Go to the KiwiCo Website
Navigate to KiwiCo.com in your browser. Tap the menu icon and select the 'Log In' option. Enter your email and password to access your account.
3 Follow the Desktop Cancellation Steps
Once logged in, the process is the same as on a desktop. Tap on your account icon, go to 'My Account', then 'Subscriptions', find the plan you want to end, and follow the prompts to cancel it.
How to Cancel KiwiCo on Android
Android users often check the Google Play Store first, but KiwiCo manages all subscriptions directly. You must use their website to cancel.
1 Use a Web Browser
Just like with iOS, the KiwiCo Android app doesn't handle billing. You'll need to open Chrome or another web browser on your device to start the cancellation process.
2 Log In to Your KiwiCo Account
Go to the KiwiCo.com website. Use the menu to find the 'Log In' page and sign in with your account details. Don't try to do this through the Google Play Store, it won't work.
3 Follow the Standard Website Steps
From here, the steps are identical to the desktop method. Navigate to 'My Account', then 'Subscriptions', and proceed to edit and cancel the subscription you no longer want.
Cancel by Email or Live Chat
If you're stuck or the website isn't working, you can contact customer support directly.
- Live Chat: Available on their website during business hours (typically M-F, 9 AM to 7 PM ET). This is usually the fastest way to get help.
- Email: You can submit a request through their help center's contact form. Expect a response within 1-2 business days. Be clear that you want to cancel and provide your account information.
Before You Cancel: What You Should Know
- Refunds: KiwiCo does not offer refunds for crates that have already shipped or for prepaid subscriptions. You must cancel before your next billing date to avoid being charged for the next crate.
- Pausing Your Subscription: Instead of canceling, you can pause your subscription for 1, 2, or 3 months. You can find this option in the same 'Subscriptions' area of your account.
- Your Account: Canceling a subscription line does not delete your KiwiCo account. Your order history and personal information will remain.
Having Trouble Cancelling Your KiwiCo Subscription?
It can be frustrating when you can't find the cancel button. Here are a few things to try:
- Use a Desktop Computer: The website layout is much clearer on a desktop or laptop. The mobile site can sometimes hide options.
- Check Your Billing Source: While most subscriptions are direct, if you signed up through a special promotion, double-check that the billing isn't managed by a third party, though this is rare for KiwiCo.
- Clear Browser Cache: Sometimes old data can cause website glitches. Try clearing your browser's cache and cookies or using an incognito/private window to log in again.
- Contact Support Directly: When all else fails, use the live chat or email support. Tell them you want to cancel. They are required to process your request.
Subscription Plans and Pricing (2025)
| Crate Line | Age Range | Monthly Price | 12-Month Price (per month) | Details |
|---|---|---|---|---|
| Panda Crate | 0-36 months | $23.95 | $18.50 | Explore & Discover (for babies and toddlers) |
| Koala Crate | 3-4 years | $23.95 | $18.50 | Play & Learn (preschooler activities) |
| Kiwi Crate | 5-8 years | $23.95 | $18.50 | Science & Art (core STEAM projects) |
| Atlas Crate | 6-11 years | $23.95 | $18.50 | Geography & Culture (explore the world) |
| Yummy Crate | 6-14 years | $23.95 | $18.50 | Science of Cooking (family-friendly recipes) |
| Doodle Crate | 9-16+ years | $23.95 | $18.50 | Art & Design (creative crafting) |
| Tinker Crate | 9-14+ years | $23.95 | $18.50 | Science & Engineering (STEM projects) |
| Maker Crate | 14-100 years | $32.95 | $25.95 | Art & Design (for teens and adults) |
| Eureka Crate | 12-100 years | $32.95 | $25.95 | Engineering & Design (advanced projects) |
How Pine AI Can Help You Cancel Your KiwiCo Subscription
Tired of navigating confusing menus? Let Pine AI handle it. We'll securely log in and cancel your KiwiCo subscription for you. It's fast, easy, and saves you the headache of dealing with retention offers. Get started in just a few clicks.
Frequently Asked Questions about KiwiCo
Can I unsubscribe from KiwiCo anytime?
Can I get a refund from KiwiCo if I forgot to cancel?
How do I know my KiwiCo subscription is cancelled?
How long does it take for KiwiCo to cancel?
What else should I know before I cancel my KiwiCo subscription?
How do I raise a complaint to KiwiCo?
How does Pine AI work with KiwiCo to cancel my subscription?
Emma Sullivan
EdTech and Media Writer
Emma Sullivan is the EdTech & Media Writer at Pine AI, focusing on the intersection of educational technology, digital media, and consumer trends. With over a decade of experience as a technology journalist and an educator, Emma brings a unique, hands-on perspective to their analysis. In her full time profession Emma teaches digital literacy programs and reports for leading technology publications, where they cover the launch of major educational platforms and the integration of new media in learning environments. Emma is committed to providing readers with practical, insightful, and reliable guidance whether it's about saving money or practical subscription hacks, she wants to empower consumers through knowleddge.
