Can I unsubscribe from KiwiCo anytime?

Yep, you can cancel anytime you want. Just make sure you do it before your next monthly renewal date, or you'll be charged for and receive the next crate. No exceptions.

Can I get a refund from KiwiCo if I forgot to cancel?

Nope. KiwiCo is pretty clear that they don't give refunds for subscriptions, whether it's a monthly or a prepaid multi-month plan. If you forget to cancel, you're stuck with that last box. Super annoying, but that's the policy.

How do I know my KiwiCo subscription is cancelled?

You should get a confirmation email right after you cancel. I'd also log back into your account and check the 'Subscriptions' section. It should clearly state that your plan is 'Cancelled'. If it doesn't, you're not done.

How long does it take for KiwiCo to cancel?

The cancellation itself is instant if you do it online. Your subscription status should update immediately in your account dashboard. No waiting around.

What else should I know before I cancel my KiwiCo subscription?

Remember that you'll still receive any crates you've already paid for, even after you cancel. Also, consider their 'pause' option if you just need a temporary break instead of a full cancellation.

How do I raise a complaint to KiwiCo?

Your best bet is to use their live chat for a quick response or call their customer service line. Document everything, like who you spoke to and when. It helps if you need to follow up.

How to Cancel Your KiwiCo Subscription (2025)

So, the KiwiCo boxes are piling up. It happens. Founded in 2011, KiwiCo delivers awesome STEAM project kits for kids, but sometimes you just need a break from the monthly charge. Maybe you're tired of finding glitter in places you never thought possible, or you're just trying to cut back on expenses. With plans ranging from about $18.50 to $23.95, you can save up to $287 a year by cancelling. This guide covers cancelling on their website, which you can access on a desktop or mobile device. Honestly, with all the talk about 'tablet kids' online, it felt like a good idea at the time, but now the craft closet is overflowing. Let's get it cancelled.

Last Edited on 29 Jul, 2025

Emma Sullivan, EdTech and Media Writer

7 min read

How to Cancel KiwiCo Subscription on Desktop / Website

The only real way to cancel KiwiCo is through their website. You can do it on your phone's browser, but I found it easier on a desktop. The mobile site can be a bit finicky.

1 Log In to Your Account

First, head over to the KiwiCo website and find the Sign In button. It's usually at the top right of the page.

2 Navigate to 'My Account'

Once you're in, look for your name or an account icon. Click on it and select My Account from the dropdown menu.

3 Find Your Subscription

This is the part that can be a little tricky. You need to find the Subscriptions tab. From there, you should see your active subscription listed.

4 Manage Your Subscription

Next to your subscription details, click the Edit or Manage Subscription button. I had to look around for a second to find this, it's not as obvious as you'd think.

5 Confirm Cancellation

You'll see options to change your plan or pause it. Scroll down to find the Cancel Subscription link. They might ask you why you're leaving. Just pick a reason and confirm. Make sure you get to a final confirmation screen.

Cancel KiwiCo Subscription with phone

You can call them at (800) 713-5494. They are available Monday to Friday, from 9:00 AM to 6:00 PM Central Time. Be prepared for a potential wait, especially during busy hours. Have your account information ready before you call.

Cancel KiwiCo Subscription with live chat

KiwiCo has a live chat feature on their website. Look for the chat bubble icon at the bottom of the screen. It's usually faster than email, but sometimes you get a bot before a real person. Response times can vary.

Before you cancel, know this: KiwiCo won't refund you for any prepaid subscription months you haven't used. If you cancel, you'll still get any crates you've already paid for. Your account info will still be there if you decide to come back. Also, they offer an option to pause your subscription for 1, 2, or 3 months, which might be a better move if you just need a short break.

KiwiCo Plans and Pricing 2025

Plan (Crate Line)	Age Range	Details
Panda Crate	0-24 months	Explore & Discover. Focused on early development and bonding.
Koala Crate	Ages 2-4	Play & Learn. Hands-on fun and learning for preschoolers.
Kiwi Crate	Ages 5-8	Science, Art & More. The original STEAM kit with a mix of science experiments and art projects.
Atlas Crate	Ages 6-11	Geography & Culture. Explore a new country each month with crafts and activities.
Doodle Crate	Ages 9-16+	Art & Design. For young artists looking to learn new crafting techniques.
Tinker Crate	Ages 9-14+	Science & Engineering. More advanced STEM projects and experiments.
Maker Crate	Ages 14-104	Art & Design. Sophisticated crafting projects for teens and adults.
Eureka Crate	Ages 12-104	Engineering & Design. Complex engineering projects for teens and adults.

Pricing depends on your subscription length (monthly, 3, 6, or 12 months). Longer plans have a lower per-box cost.

Frequently Asked Questions about KiwiCo

Emma Sullivan

EdTech and Media Writer

Emma Sullivan is the EdTech & Media Writer at Pine AI, focusing on the intersection of educational technology, digital media, and consumer trends. With over a decade of experience as a technology journalist and an educator, Emma brings a unique, hands-on perspective to their analysis. In her full time profession Emma teaches digital literacy programs and reports for leading technology publications, where they cover the launch of major educational platforms and the integration of new media in learning environments. Emma is committed to providing readers with practical, insightful, and reliable guidance whether it's about saving money or practical subscription hacks, she wants to empower consumers through knowleddge.