Figma, founded in 2012, is the go-to collaborative design tool for everything from websites to mobile apps. It pretty much took over the design world, and the failed Adobe acquisition attempt just proves how big it's gotten. But maybe the monthly bill is adding up, or you're just not using it enough to justify the cost. Subscriptions range from $12 to $45, and you can save up to $540 a year by canceling. This guide covers how to cancel your plan on a desktop browser, which is the main way to manage your billing.
How to Cancel Figma Subscription on Desktop (Web Browser)
Canceling Figma is done through your account settings on their website. It's not too complicated, but you have to be in the right menu. You can't do it from the mobile or desktop apps, which is a little annoying.
1 Log In to Your Figma Account
First, open your web browser and head to the Figma website. Log in to your account if you aren't already. This won't work from the desktop app, you have to use the website.
2 Navigate to Account Settings
In the top-left corner of your file browser, click on your account name. A dropdown menu will appear. From there, select Settings.
3 Find the Billing Tab
Once you're in the settings area, look for the Billing tab. It's usually one of the options at the top. Click on it to see your current plan details.
4 Click 'Cancel plan'
This is the important part. Look for a link or button that says Cancel plan. It's sometimes a bit smaller than the other options. One user on Reddit mentioned they had to scroll down to even see it. Click it.
5 Confirm Your Cancellation
Figma will likely ask you for a reason you're leaving and might show you what you'll lose. Just follow the on-screen prompts to confirm the cancellation. You should receive an email confirming your plan will be canceled at the end of the billing cycle.
Cancel Figma Subscription with Email
Figma doesn't have a direct support email or live chat for billing. Instead, you have to submit a request through their help center's contact form. Go to Figma's help center, find the 'Contact Us' button, and fill out the form with your account details and issue. Response times can vary, so this isn't the fastest way to cancel. It's better to use the self-serve option if you can.
Before you cancel, here's what you need to know. Figma doesn't delete your files. Your account will be downgraded to the free 'Starter' plan at the end of your billing period, so you can still access and edit your work. However, you will lose access to all the professional features like unlimited projects and version history. Also, don't expect a refund. Figma's policy is clear: they do not provide refunds for partial subscription periods.
Figma Plans and Pricing 2025
| Plan | Price (per editor/month) | Details |
|---|---|---|
| Starter | Free | Perfect for individuals. You get 3 Figma files, 1 project, and unlimited collaborators. It's a great way to learn. |
| Professional | $12 (annual) or $15 (monthly) | The most popular plan. You get unlimited Figma files, unlimited version history, and shared and private projects. |
| Organization | $45 (annual billing only) | For larger teams. Includes everything in Professional plus organization-wide libraries, design system analytics, and advanced security. |
Frequently Asked Questions about Figma
Can I unsubscribe from Figma anytime?
Can I get a refund from Figma if I forgot to cancel?
How do I know my Figma subscription is cancelled?
How long does it take for Figma to cancel?
What else should I know before I cancel my Figma subscription?
How do I raise a complaint to Figma?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
