Exxen is a Turkish streaming service that launched in 2021, becoming a major player for its original shows and, most importantly, exclusive sports rights like the UEFA Champions League. Maybe you signed up to watch Galatasaray in a crucial match and now you're done. It happens. With subscriptions ranging from about $4.99 to $14.99, you can save up to $180 a year by canceling an unused account. This guide covers how to cancel on desktop, iOS, and Android. Let's get that charge off your statement.
How to Cancel Exxen Subscription on Desktop
Canceling on a desktop is probably the most reliable way, especially if you signed up directly on their website. The site is primarily in Turkish, so you might need to use your browser's translate feature. It can be a little clunky. I had to refresh the page once because the settings menu wouldn't load properly.
1 Log In to Your Exxen Account
Go to the official Exxen website and log into your account. If the site loads in Turkish, look for a language option or use your browser's built-in translator.
2 Navigate to Account Settings
Find your profile icon, usually in the top-right corner. Click on it and select 'Hesabım ve Ayarlar' (My Account & Settings) from the dropdown menu.
3 Find Your Subscription Info
In your account dashboard, look for a section called 'Abonelik Bilgilerim' (My Subscription Information). This is where your plan details are shown.
4 Click the Cancel Button
You should see an option to manage or cancel your subscription. Click the button that says 'Aboneliği İptal Et' (Cancel Subscription). Honestly, they don't make this button very big.
5 Confirm Your Cancellation
Exxen will probably show you an offer to try and keep you. Skip past it and confirm you want to cancel. You should receive a confirmation email shortly after. If you don't, check your account page again to be sure.
How to Cancel Exxen Subscription on iOS
If you subscribed to Exxen through the App Store, you have to cancel it there. You can't cancel it on the Exxen website. Apple handles all the billing, which makes it pretty straightforward.
1 Open Settings
On your iPhone or iPad, open the Settings app.
2 Tap Your Apple ID
Tap on your name and Apple ID at the very top of the screen.
3 Go to Subscriptions
Select the 'Subscriptions' option from the list.
4 Select Exxen
Find and tap on your Exxen subscription in the active list.
5 Tap 'Cancel Subscription'
Tap the 'Cancel Subscription' button and confirm your choice. Your subscription will now show an expiration date instead of a renewal date. So much easier than using the website.
How to Cancel Exxen Subscription on Android
Just like with iOS, if you signed up via the Google Play Store, you must cancel it there. The process is managed by Google, not Exxen, which keeps things simple.
1 Open the Play Store
Launch the Google Play Store app on your Android device.
2 Tap Your Profile Icon
Tap on your profile icon in the top-right corner of the screen.
3 Select 'Payments & subscriptions'
From the menu, select 'Payments & subscriptions'.
4 Tap 'Subscriptions'
Tap on 'Subscriptions' to see all your active app subscriptions.
5 Find Exxen and Cancel
Find Exxen in the list and tap on it. Then, tap 'Cancel subscription' at the bottom and follow the on-screen instructions to confirm.
Cancel Exxen Subscription with email
Exxen's main support channel is a contact form on their website, which works like sending an email. Go to their 'Bize Ulaşın' (Contact Us) page to submit a request. Expect a response within 1-3 business days. The support is primarily in Turkish, so keep your message simple or use a translator.
Before you cancel, know this: Exxen will not give you a refund for any unused time. Your access will continue until the end of your current billing cycle, but you won't get any money back for canceling early. Also, your user data and watch history will likely be saved for a while, so you can reactivate your account later if you change your mind. There is no option to pause your subscription. You either have it or you don't.
Exxen Plans and Pricing 2025
| Plan | Estimated Monthly Price (USD) | Details |
|---|---|---|
| Standard with Ads | $4.99 | Access to all Exxen originals, series, and movies with ad interruptions. |
| Standard Ad-Free | $7.99 | Same as the standard plan, but with no ads. A much better viewing experience. |
| Exxenspor with Ads | $11.99 | Includes all standard content plus live sports like UEFA Champions League, but with ads. |
| Exxenspor Ad-Free | $14.99 | The full package. All Exxen content and live sports, completely ad-free. |
Frequently Asked Questions about Exxen
Can I unsubscribe from Exxen anytime?
Can I get a refund from Exxen if I forgot to cancel?
How do I know my Exxen subscription is cancelled?
How long does it take for Exxen to cancel?
What else should I know before I cancel my Exxen subscription?
How do I raise a complaint to Exxen?
Chloe Anne-Bennett
Streaming & Entertainment Editor
Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.
