Can I unsubscribe from Eros Now anytime?

Yes, you can cancel whenever you want. Just know you won't get a partial refund. Your access will continue until the end of your current billing period, so you can still finish that movie you started.

Can I get a refund from Eros Now if I forgot to cancel?

Nope. Like most streaming services, Eros Now has a strict no-refund policy for forgotten cancellations. Once they charge you for a new month or year, that money is gone. Set a calendar reminder next time.

How do I know my Eros Now subscription is cancelled?

You should get a confirmation email. If you don't, go back to your account settings on the website (or your Apple/Google subscriptions list). It should clearly state that your plan is cancelled and show the date your access will end.

How long does it take for Eros Now to cancel?

The cancellation itself is instant. The change should show up in your account right away. However, your actual service and access to the content will continue until your current paid-up period expires.

What else should I know before I cancel my Eros Now subscription?

Always try to cancel at least 24 to 48 hours before your renewal date. Systems can be slow, and you don't want to get hit with another charge because of a technical lag. Better safe than sorry.

How do I raise a complaint to Eros Now?

Your best bet is to email their support team at support@erosnow.com. Be direct and provide your account details. A user on Reddit mentioned they had to email twice to get a response, so you might need to be persistent.

How to Cancel Your Eros Now Subscription (2025)

How to Cancel Eros Now on iPhone (iOS)

If you subscribed to Eros Now through the App Store, your subscription is managed by Apple. You can't cancel it inside the Eros Now app itself, which is a common point of confusion. You have to go through your iPhone's settings.

1 Open the Settings App

Find and tap the gray gear icon on your iPhone's home screen to open Settings.

2 Tap Your Apple ID

Your name and profile picture are at the very top of the Settings menu. Tap on it to access your Apple ID, iCloud, and other settings.

3 Select Subscriptions

On the Apple ID screen, tap on Subscriptions. You'll see a list of all your active and expired subscriptions tied to your Apple account.

4 Find and Cancel Eros Now

Scroll through the list to find Eros Now. Tap on it, then tap the Cancel Subscription button. You'll need to confirm your choice. After you do, the subscription is set to expire at the end of the current billing cycle.

How to Cancel Eros Now on Android

For Android users who signed up via the Google Play Store, the process is similar to iOS. Your billing is handled by Google, so you need to cancel it there.

1 Open the Google Play Store

Launch the Google Play Store app on your Android device. It's the app with the colorful triangle logo.

2 Access Your Profile

Tap on your profile icon or initial in the top-right corner of the screen.

3 Go to Payments & Subscriptions

From the menu that appears, select Payments & subscriptions. This is where Google manages all your recurring charges.

4 Manage Your Subscriptions

Tap on Subscriptions to see a list of all services you're subscribed to through Google Play.

5 Cancel Eros Now

Find Eros Now in the list and tap on it. At the bottom of the screen, you'll see an option to Cancel subscription. Tap it and follow the on-screen prompts to confirm. It's a bit buried, but it's there.

How to Cancel Eros Now on Desktop or Laptop

Canceling directly on the website is often the most straightforward method, especially if you didn't subscribe through a mobile app store.

1 Visit the Eros Now Website

Open your web browser and navigate to the official Eros Now website. Make sure you're logged into the correct account.

2 Navigate to Your Account

Click on your profile icon, which is usually located in the top-right corner of the homepage. From the dropdown menu, select My Account or a similar option like Profile & Settings.

3 Find the Subscription Section

In your account dashboard, look for a tab or link labeled Subscription or Manage Subscription. This is where your plan details and billing information are stored.

4 Cancel Your Subscription

You should see your current plan details along with an option to Cancel Subscription or Turn off auto-renewal. Click this link and follow the final confirmation steps. They might offer you a discount to stay, so be prepared to click past that.

Before You Cancel: What You Should Know

Before you finalize the cancellation, keep a couple of things in mind:

No Refunds for Partial Months: Eros Now, like most streaming services, does not offer prorated refunds. If you cancel, you can continue using the service until the end of your current billing period. Don't expect any money back if you cancel a day after your renewal.
Access Ends Later: Your access isn't cut off immediately. You can still watch content until your paid-for period expires.
Check Your Billing Source: Remember where you signed up. If you subscribed through iTunes, Google Play, Roku, or another third party, you must cancel through that specific service. Canceling on the Eros Now website won't work if Apple or Google is billing you.

Having Trouble Cancelling Your Eros Now Subscription?

Sometimes things don't go as planned. If the cancel button seems to be missing or you're stuck in a loop, here are a few things to try:

Third-Party Billing is Key: The most common issue is trying to cancel in the wrong place. Double-check if your subscription is managed by Apple, Google Play, Amazon, or your mobile provider. You must cancel where you started.
Try a Different Device: If the mobile app or website is giving you trouble, try the other. The desktop website is often more reliable for account management tasks. Weirdly, this seems to solve the problem for a lot of people.
Clear Your Browser Cache: Old data can sometimes cause glitches. Clear your browser's cache and cookies, or try using an incognito/private window to log in and cancel.
Contact Support Directly: When all else fails, reach out to their support team. You can usually find a contact form on their website or email them at [email protected]. Be clear and provide your account details for a faster resolution.

Subscription Plans and Pricing (2025)

Plan Name	Monthly Price (USD)	Annual Price (USD)	Details
Eros Now Premium	$4.99	$49.99	Access to all movies, original series, and music videos. Watch on multiple devices. Includes offline downloads and HD streaming.

How Pine AI Can Help You Cancel Your Eros Now Subscription

Tired of navigating confusing menus just to cancel a subscription? Let Pine AI handle it. We can cancel your Eros Now subscription for you, quickly and securely. Stop worrying about unwanted charges and save time. Connect your accounts and let us manage the rest.

Frequently Asked Questions about Eros Now

Chloe Anne-Bennett

Streaming & Entertainment Editor

Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.