Can I unsubscribe from Eros Now anytime?

Yes, you can cancel whenever you want. Just know you won't get a partial refund. Your access will continue until the end of your current billing period, so you can still finish that movie you started.

Can I get a refund from Eros Now if I forgot to cancel?

Nope. Like most streaming services, Eros Now has a strict no-refund policy for forgotten cancellations. Once they charge you for a new month or year, that money is gone. Set a calendar reminder next time.

How do I know my Eros Now subscription is cancelled?

You should get a confirmation email. If you don't, go back to your account settings on the website (or your Apple/Google subscriptions list). It should clearly state that your plan is cancelled and show the date your access will end.

How long does it take for Eros Now to cancel?

The cancellation itself is instant. The change should show up in your account right away. However, your actual service and access to the content will continue until your current paid-up period expires.

What else should I know before I cancel my Eros Now subscription?

Always try to cancel at least 24 to 48 hours before your renewal date. Systems can be slow, and you don't want to get hit with another charge because of a technical lag. Better safe than sorry.

How do I raise a complaint to Eros Now?

Your best bet is to email their support team at support@erosnow.com. Be direct and provide your account details. A user on Reddit mentioned they had to email twice to get a response, so you might need to be persistent.

How to Cancel Your Eros Now Subscription (2025)

Established in 2012, Eros Now brings Bollywood hits to your screens, but the drama shouldn't extend to your bank account. With plans ranging from $4.99 to $49.99, you can save up to $50 annually by cancelling. Whether you use iOS, Android, or desktop, we have the steps. Visit Eros Now to verify your plan. Amidst the current "streamflation" trend where everyone is hiking prices, users are cutting back. TrustPilot data shows a poor 1.6-star rating, with frequent complaints about "incorrect billing amounts" and "poor customer service." It is frustrating when support ghosts you.

Last Edited on 20 Dec, 2025

Chloe Anne-Bennett, Streaming & Entertainment Editor

7 min read

How to Cancel Eros Now on iPhone (iOS)

If you subscribed via the App Store, you must cancel through Apple. Deleting the app does nothing.

1 Open Settings

Grab your iPhone and tap the grey Settings gear icon. It is usually on the first home screen.

2 Tap Your Name

Click your Apple ID name at the very top of the list. If you do not see it, you might need to sign in first.

3 Select Subscriptions

Tap on Subscriptions. If you do not see this button, check under 'Media & Purchases' instead. It hides there sometimes.

4 Find Eros Now

Scroll through your list of active subscriptions and tap Eros Now. If it is not there, you might have subscribed directly through their website.

5 Cancel Subscription

Tap Cancel Subscription in red text. You will likely have to confirm this choice to stop the billing.

How to Cancel Eros Now on Android

Android users who paid via Google Play must use the Play Store to stop charges.

1 Open Google Play Store

Launch the Play Store app on your Android device. Make sure you are signed into the correct Google account.

2 Tap Profile Icon

Hit your profile picture in the top right corner. A menu will pop up.

3 Go to Payments & Subscriptions

Select Payments & subscriptions from the list. Then tap on Subscriptions.

4 Select Eros Now

Find Eros Now in the list. If it is missing, check if you have multiple Google accounts logged in.

5 Cancel Subscription

Tap Cancel subscription at the bottom. Follow the on-screen instructions to confirm. Google might ask why you are leaving. Just pick an option and finish it.

How to Cancel Eros Now on Desktop or Laptop

Use this method if you signed up directly on their website with a credit card.

1 Log In

Go to the Eros Now website and log in. You might need to reset your password if it has been a while.

2 Access My Account

Hover over your profile icon in the top right corner and click My Account or Profile.

3 Find Subscription Settings

Look for the Subscription or Purchases tab. The layout changes occasionally, so look for billing details.

4 Turn Off Auto-Renewal

Click the button to Cancel or Turn off Auto-Renewal. You should receive a confirmation email shortly after.

Having Trouble Cancelling Your Eros Now Subscription?

Sometimes the cancel button seems to vanish. It is not just you. Here are a few things to try if you are stuck.

Check Third-Party Billing: If you pay through iTunes, Google Play, or Amazon, the Eros Now website cannot cancel it for you. You must go to that specific store.
Use a Desktop Browser: Mobile sites are often glitchy. Log in from a laptop or use "Desktop Mode" on your phone browser.
Clear Cache: Sometimes old data hides the cancel button. Clear your browser cache or try Incognito mode.
Contact Support: If all else fails, email their support. Just be prepared for a wait.

Subscription Plans and Pricing (2025)

Plan Name	Price (USD)	Frequency	Details
Monthly Premium	$4.99	Monthly	HD streaming, offline downloads, unlimited movies & music.
Annual Premium	$49.99	Yearly	Best value. Includes all Premium features plus occasional event access.

Prices are subject to change and may vary by region or app store fees.

How Pine AI Can Help You Cancel Your Eros Now Subscription

Cancelling streaming services has become a headache in 2025, with companies hiding buttons behind five different screens. It is designed to make you give up. Pine AI handles the messy part for you.

Step 1: Let's get started to cancel Eros Now Simply tell us you want to drop Eros Now. We will ask for a few account details to locate the subscription.
Step 2: Pine gets to work We navigate the confusing clicks, wait on hold, and handle the awkward conversations to ensure it is actually cancelled. We don't just suggest it; we finish it.
Step 3: You're free from Eros Now The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.

Frequently Asked Questions about Eros Now

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Chloe Anne-Bennett

Streaming & Entertainment Editor

Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.