Elysium Health, founded in 2014, sells dietary supplements aimed at improving long-term health by focusing on the cellular level. Maybe you signed up after hearing about the whole biohacking trend, with tech millionaires trying to reverse their age. It's a wild concept. But if the supplements aren't for you or the cost is adding up, canceling is the next step. With subscriptions ranging from $40 to $100, you can save up to $600 a year by canceling an unused plan. This guide covers how to cancel your subscription through their website, which you can access on a desktop or mobile browser.
How to Cancel Elysium Health on Desktop or Laptop
Canceling your Elysium Health subscription is most straightforward on a desktop or laptop computer. The entire process is handled through their website, not through any third-party app stores.
1 Go to the Elysium Health Website
Open your preferred web browser and navigate to the official Elysium Health website. This is the most reliable way to manage your account, honestly.
2 Log In to Your Account
Click the 'Log In' button, usually found in the top-right corner of the homepage. Enter the email address and password associated with your subscription.
3 Access Your Account Dashboard
Once logged in, click on your name or the account icon to go to your account dashboard. It might be labeled 'My Account'.
4 Navigate to 'Manage Subscriptions'
Within your account dashboard, look for a section or tab labeled 'Manage Subscriptions' or simply 'Subscriptions'. This is where your active recurring orders are listed.
5 Select and Cancel Your Subscription
Find the active subscription you wish to cancel and click on it. You should see an option to 'Cancel Subscription'. The site may ask you for a reason for canceling. Select one to proceed.
6 Confirm the Cancellation
Follow any final prompts to confirm that you want to end your subscription. Make sure you get to a final confirmation screen. You should also receive a confirmation email shortly after. If you don't, your subscription might still be active.
How to Cancel Elysium Health on iPhone (iOS)
It's a common point of confusion, but your Elysium Health subscription isn't tied to your Apple ID. You'll need to cancel it directly on their website using your phone's browser.
1 Open a Web Browser
Elysium Health does not manage its subscriptions through the Apple App Store. You cannot cancel it via your iPhone's 'Settings' app. You must use a web browser like Safari or Chrome.
2 Navigate to the Elysium Health Website
Go to the Elysium Health website and tap the 'Log In' button to access your account.
3 Follow the Desktop Cancellation Steps
Once you are logged in on your mobile browser, the steps are identical to the desktop process. Go to 'My Account', find 'Manage Subscriptions', and proceed with the cancellation.
How to Cancel Elysium Health on Android
Just like with iOS, you can't cancel through your phone's subscription settings. The only way to do it is by logging into their website.
1 Use a Web Browser
Your Elysium Health subscription is not managed through the Google Play Store. You must use a web browser like Chrome to cancel it.
2 Go to the Elysium Health Website and Log In
Open your browser, go to the Elysium Health site, and log in to your account using your credentials.
3 Cancel Through Your Account Dashboard
The process from here is the same as on a desktop. Navigate to your account settings, find the 'Manage Subscriptions' section, and follow the prompts to cancel. It's a bit tedious on a small screen, but it works.
Cancel Elysium Health by Email
If you're having trouble with the website, you can request a cancellation by emailing customer support. This method is usually slower.
- Email Address:
[email protected] - What to Include: Make sure to provide your full name, the email address associated with your account, and your most recent order number to help them locate your subscription quickly.
Expect a response within 1-2 business days. We recommend canceling online if your renewal date is close.
Before You Cancel: What You Should Know
- Refund Policy: Elysium Health offers a 30-day money-back guarantee on your first order only. For all subsequent subscription renewals, they do not offer refunds if you fail to cancel before the charge date. Once a renewal is processed, the sale is final.
- Pause Your Subscription: Instead of canceling, you can change the frequency of your shipments. In your account settings, you can often adjust your next shipment date, effectively pausing the subscription for a while.
- Account Data: Canceling your subscription will stop future charges and shipments, but your account and order history will likely remain in their system. You would need to contact customer support directly to request full data deletion.
Having Trouble Cancelling Your Elysium Health Subscription?
Sometimes things just don't work as they should. If you're stuck, here are a few things to try:
- Use a Computer: The cancellation function on some websites can be buggy on mobile browsers. Try logging in from a desktop or laptop computer, as it's often more reliable.
- Clear Your Browser Cache: Old data stored in your browser can sometimes cause issues. Clear your cache and cookies, or try using an incognito/private browsing window to log in and cancel.
- Check Your Billing: Double-check that you subscribed directly through Elysium Health. While unlikely, if you signed up through a special promotion or third-party vendor, you might need to cancel through them.
- Contact Support Directly: When all else fails, email their customer care team at
[email protected]. Explain the issue you're having and explicitly state that you want to cancel your subscription immediately.
Subscription Plans and Pricing (2025)
| Product | Monthly Price (Billed Monthly) | 6-Month Prepay Price (Per Month) | Details |
|---|---|---|---|
| Basis | $60 | $50 | Targets cellular aging and promotes NAD+ production. |
| Signal | $50 | $40 | Aims to slow the rate of age-related muscle loss. |
| Matter | $60 | $50 | Formulated for long-term brain health and cognitive aging. |
| Basis + Signal | $95 | $80 | Bundle for cellular health and muscle function. |
| Basis + Matter | $100 | $90 | Bundle for cellular and long-term brain health. |
Pricing is approximate and subject to change. Prices reflect a subscription discount compared to one-time purchases.
How Pine AI Can Help You Cancel Your Elysium Health Subscription
Tired of navigating confusing account settings just to cancel a subscription? Pine AI can cancel your Elysium Health subscription for you. It's fast, secure, and saves you the headache. Let us handle the annoying stuff so you can get on with your day.
Frequently Asked Questions about Elysium Health
Can I unsubscribe from Elysium Health anytime?
Can I get a refund from Elysium Health if I forgot to cancel?
How do I know my Elysium Health subscription is cancelled?
How long does it take for Elysium Health to cancel?
What else should I know before I cancel my Elysium Health subscription?
How do I raise a complaint to Elysium Health?
How does Pine AI work with Elysium Health to cancel my subscription?
Ethan Davis
Senior Fitness and Wellness Editor
Ethan Davis is the Fitness & Wellness Content Editor at Pine AI, where he creates practical, evidence-based guides on health, exercise, and subscription services in the fitness wellness industry. With over a decade of experience in health journalism and fitness coaching, Ethan blends professional expertise with clear, relatable advice to help readers make informed decisions about their wellbeing. At Pine AI, Ethan’s mission is to help users navigate fitness and wellness subscriptions with confidence, ensuring they get real value while supporting their personal health goals.
