Founded in 2016, Elephant Learning promises to gamify math, but sometimes it just causes more Anxiety than the new character in Inside Out 2. Plans range from $35 to $75 monthly. You could save up to $420 a year by cancelling. Whether you use iOS, Android, or desktop, we have the steps. Visit Elephant Learning to start. Recent Better Business Bureau data indicates a pattern of "billing disputes," with users often complaining about charges continuing after they thought they quit. It is frustrating. Maybe you just want to stop the drain on your wallet. This guide helps you navigate the confusing clicks and avoid the "technical support" run-around often cited on Trustpilot.
How to Cancel Elephant Learning on iPhone (iOS)
If you subscribed through the App Store, you must cancel there. Deleting the app does nothing.
1 Open Settings
Tap the grey Settings gear icon on your home screen. It is usually on the first page.
2 Tap Your Name
Click your Apple ID name at the very top of the list. It should have your picture next to it.
3 Select Subscriptions
Tap on Subscriptions. If you do not see it, check under 'Media & Purchases' instead.
4 Find Elephant Learning
Scroll through your active list. Tap Elephant Learning when you find it.
5 Cancel Subscription
Tap Cancel Subscription in red text. You might have to confirm this choice again to make it stick.
How to Cancel Elephant Learning on Android
Google makes this fairly standard, but double-check your email for a confirmation just in case.
1 Open Google Play
Launch the Google Play Store app on your phone or tablet.
2 Tap Profile Icon
Click your profile picture in the top right corner of the search bar.
3 Payments & Subscriptions
Select Payments & subscriptions from the menu list.
4 Select Subscriptions
Tap Subscriptions to view your active recurring charges.
5 Cancel
Tap Elephant Learning and then select Cancel subscription. Follow the on-screen prompts to finish.
How to Cancel Elephant Learning on Desktop
Most users sign up directly via the web. This interface can be clunky, so be patient if pages load slowly.
1 Log In
Go to the Elephant Learning website and log in to your Parent Zone.
2 Access Account Settings
Look for Manage Account or Profile Settings in the dashboard menu. It is often in the top corner.
3 Find Payment Info
Navigate to the Payment Method or Subscription tab.
4 Cancel Subscription
Click Cancel Subscription. You may have to click through a few "Are you sure?" screens trying to keep you.
Cancel by Email or Live Chat
If the buttons are hiding from you, try contacting support directly.
- Email: [email protected]
- Response Time: They claim 24 hours, but user reports suggest it can take longer over weekends.
Draft a simple email stating: "I want to cancel my subscription immediately. Please confirm when this is processed."
What is Elephant Learning Cancellation Policy
Elephant Learning generally operates on a monthly recurring basis. According to their terms, you must cancel before your next billing date to avoid being charged. They are strict about this. Refunds are rare once a charge goes through. They do advertise a "guarantee" regarding math progress, but getting a monetary refund based on that is a hoop-jumping exercise involving proving usage statistics. It is annoying. Trustpilot reviews often mention that "money back" requests are met with silence or strict policy citations.
Before You Cancel Elephant Learning: What You Should Know
- No Prorated Refunds: If you cancel halfway through the month, you usually lose that money. You keep access until the term ends.
- Data Retention: Your child's progress data might be saved for a while, but do not count on it being there forever if you decide to return in a year.
- Scholarships: If you are on a scholarship or subsidized plan, cancelling might forfeit that rate permanently.
Having Trouble Cancelling Your Elephant Learning Subscription?
Stuck in a loop? Try these tips:
- Check the Source: Did you pay via PayPal? You might need to cancel the recurring payment inside your PayPal account settings instead of the Elephant Learning site.
- Desktop Mode: If you are on a phone browser, switch to "Desktop Site" view. Sometimes the cancel button vanishes on mobile web.
- Browser Issues: Clear your cache or try Chrome Incognito mode. I had to refresh the page twice before the menu actually loaded properly.
Subscription Plans and Pricing (2025)
| Plan Name | Monthly Cost | Features |
|---|---|---|
| Monthly Plan | ~$35.00 | Access for up to 3 students, gamified math curriculum |
| 6-Month Plan | ~$150.00 | Same features, billed semi-annually (saves money) |
| Annual Plan | ~$300.00 | Best value per month, but a large upfront hit |
Prices are estimates and subject to change.
How Pine AI Can Help You Cancel Your Elephant Learning Subscription
With the cost of living squeezing everyone lately, cutting a $35 monthly charge for an app your kid ignores is a smart move. Pine AI makes it effortless.
Step 1: Let's get started to cancel Elephant Learning Simply tell us that you want to cancel your subscription with Elephant Learning, and we'll ask for some account details to get started.
Step 2: Pine gets to work We navigate the confusing clicks, wait on hold, and handle the awkward conversations to ensure it's actually cancelled. We don't just suggest it; we finish it.
Step 3: You're free from Elephant Learning The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.
Frequently Asked Questions about Elephant Learning
Can I unsubscribe from Elephant Learning anytime?
Can I get a refund from Elephant Learning if I forgot to cancel?
How do I know my Elephant Learning subscription is cancelled?
How long does it take for Elephant Learning to cancel?
What else should I know before I cancel my Elephant Learning subscription?
How do I raise a complaint to Elephant Learning?
How does Pine AI work with Elephant Learning to cancel my subscription?
