Can I unsubscribe from Deseret Book anytime?

Yes, you can cancel your subscription at any time without a penalty. Your access will simply continue until the end of your current billing cycle, whether that's monthly or yearly.

Can I get a refund from Deseret Book if I forgot to cancel?

Almost certainly not. Like most digital subscription services, their policy is typically no refunds for partially used periods. Once you're charged for a new cycle, that money is gone.

How do I know my Deseret Book subscription is cancelled?

You should receive a confirmation email. To be extra sure, go back to the subscription management page on the website, App Store, or Google Play. It should state that your plan will 'expire' on a certain date instead of 'renew.'

How long does it take for Deseret Book to cancel?

The cancellation itself is instant. However, your access to the Bookshelf Plus content will continue until the end of the period you've already paid for.

What else should I know before I cancel my Deseret Book subscription?

Just remember that canceling only revokes access to the subscription library. Any ebooks or audiobooks you purchased individually will remain in your account. Make sure you know which is which.

How do I raise a complaint to Deseret Book?

Your best options are to call their customer service line at 1-800-453-4532 or send a detailed email to service@deseretbook.com. Calling is usually faster for resolving issues.

How to Cancel Your Deseret Book Subscription (2025)

How to Cancel Deseret Book Subscription on Desktop

Canceling on their website is the most direct method, assuming you can find the right buttons. I had to refresh the page once because the 'Manage' link didn't load properly. Maybe it was just me, maybe not.

1 Log In to Your Account

Head over to the Deseret Book website and log into your account. This is usually the first hurdle.

2 Navigate to 'My Account'

Once you're in, find the 'My Account' section. It's typically located by clicking your name or a profile icon in the top-right corner of the page.

3 Find Your Subscription

This is where it can get a little tricky. You need to find a menu item labeled 'Bookshelf Plus Subscription' or something similar. It might not be immediately obvious.

4 Select 'Manage Subscription'

Click on the link to manage your subscription. You should see your plan details and, hopefully, a clear button or link that says Cancel Subscription. Sometimes they hide it, so look carefully.

5 Confirm the Cancellation

The system will likely ask you if you're sure you want to cancel. Follow the prompts and click Confirm. Don't leave the page until you see a message confirming the cancellation was successful.

How to Cancel Deseret Book Subscription on iOS

If you subscribed through the app on your iPhone, you have to cancel through Apple, not Deseret Book. This confuses a lot of people, so don't feel bad if you were looking in the wrong place.

1 Open Your Device Settings

Forget the Deseret Book app. You need to open the main Settings app on your iPhone or iPad.

2 Tap on Your Apple ID

At the very top of the Settings screen, tap on your name and Apple ID profile.

3 Go to 'Subscriptions'

From the list of options, find and tap on Subscriptions. This will show you everything you're subscribed to through your Apple account.

4 Find the Deseret Book Subscription

Scroll through the list until you find the Deseret Bookshelf subscription. Tap on it to see the details.

5 Tap 'Cancel Subscription'

You'll see a big red Cancel Subscription button at the bottom. Tap it and confirm your choice. That's it. Apple handles the rest.

How to Cancel Deseret Book Subscription on Android

Just like with Apple, Android users who subscribed in-app must cancel through the Google Play Store. You can't do it from the Deseret Book app itself, which is a bit of a pain.

1 Launch the Google Play Store

Open the Google Play Store app on your Android phone or tablet.

2 Tap Your Profile Icon

Tap on your profile icon, which is usually in the top-right corner of the screen.

3 Choose 'Payments & subscriptions'

A menu will pop up. Select Payments & subscriptions from the list.

4 Select 'Subscriptions'

On the next screen, tap on Subscriptions. This will show all your active subscriptions managed by Google.

5 Find and Cancel the Subscription

Find the Deseret Bookshelf subscription in the list, tap on it, and then select Cancel subscription. Follow the final prompts to confirm.

Cancel Deseret Book Subscription with phone

If you'd rather talk to a person, you can call their customer service at 1-800-453-4532. They are available Monday to Friday from 8:00 AM to 5:00 PM (MST) and Saturday from 9:00 AM to 5:00 PM (MST). Have your account info ready. One user mentioned, 'I had to call twice. The first rep couldn't find my account.' So be prepared for a little hassle.

Cancel Deseret Book Subscription with email

You can send an email to [email protected]. Be sure to include your full name and the email address tied to your account to avoid back-and-forth questions. An email is good for a paper trail, but don't expect an immediate response. It usually takes them 1-2 business days to get back to you.

Cancel Deseret Book Subscription with live chat

Deseret Book has a live chat option on their website. Go to DeseretBook.com and look for a 'Chat' or 'Help' icon, usually floating in the bottom-right corner. This can be faster than email, but you might have to wait in a queue for an available agent.

Before you cancel, here are a few things to keep in mind. First, you will not get a prorated refund. If your subscription renews today and you cancel tomorrow, you've paid for the whole month or year. Your access will continue until the end of that billing period. Also, your Deseret Book account itself won't be deleted, so any books you actually purchased are safe. You just lose access to the subscription library. And no, you can't pause the subscription, it's an all-or-nothing deal.

Deseret Book Plans and Pricing 2025

Plan	Price	Details
Bookshelf Plus Monthly	$9.99/month	Gives you streaming access to a huge library of LDS-focused audiobooks and ebooks. Billed every month.
Bookshelf Plus Annual	$99.99/year	You get the exact same access as the monthly plan, but you save about $20 by paying for the whole year upfront.

Frequently Asked Questions about Deseret Book

Emma Sullivan

EdTech and Media Writer

Emma Sullivan is the EdTech & Media Writer at Pine AI, focusing on the intersection of educational technology, digital media, and consumer trends. With over a decade of experience as a technology journalist and an educator, Emma brings a unique, hands-on perspective to their analysis. In her full time profession Emma teaches digital literacy programs and reports for leading technology publications, where they cover the launch of major educational platforms and the integration of new media in learning environments. Emma is committed to providing readers with practical, insightful, and reliable guidance whether it's about saving money or practical subscription hacks, she wants to empower consumers through knowleddge.