MacPaw launched CleanMyMac in 2008 to optimize Apple devices. Subscriptions range from $34.95 to $89.95. It covers macOS and iOS. Save up to $90 by cancelling. Visit CleanMyMac. Amidst the recent "subscription fatigue" trend dominating TikTok, users are aggressively cutting unnecessary digital costs. Trustpilot data shows a 4.3 rating, yet Pissed Consumer logs over 50 complaints in the last 3 years, specifically regarding "unexpected auto-renewals" and "refund denials." If you are tired of the constant upsells or technical support loops, here is how to stop the charges.
How to Cancel CleanMyMac on Desktop (MacPaw Account)
If you purchased your license directly through the MacPaw website, you cannot cancel it through the App Store. You have to use their specific portal.
1 Log in to MacPaw
Head over to the MacPaw website and sign in with the email you used to buy the software. If you bought it directly from their site, this is where you must go.
2 Access Subscription Settings
Click on your profile icon or email address in the top right corner. Select My Subscriptions from the dropdown menu.
3 Manage the Plan
Locate CleanMyMac in your list of active apps. Click on Manage. You might see a few options here to upgrade, but ignore those.
4 Cancel Subscription
Click Cancel Subscription. They will likely ask why or offer a discount to stay. Confirm your choice until you see the confirmation screen.
How to Cancel CleanMyMac on iPhone or iPad (App Store)
Use this method if you subscribed via the Apple App Store on your mobile device or Mac App Store using your Apple ID.
1 Open Settings
Tap the grey Settings gear icon on your home screen. Do not open the CleanMyMac app itself; you cannot cancel from inside the app.
2 Tap Your Apple ID
Tap your name/Apple ID banner at the very top of the Settings menu.
3 Select Subscriptions
Tap Subscriptions. It might take a second to load your active list.
4 Cancel the Trial or Plan
Tap CleanMyMac. Select Cancel Subscription (or Cancel Free Trial). If you do not see this button, it is likely already cancelled.
How to Cancel CleanMyMac on Android
Note: CleanMyMac does not have an official Android version. If you are being charged on an Android device, you may have subscribed to a lookalike app.
1 Check Your Google Play Subscriptions
Open the Google Play Store, tap your profile icon, and select Payments & subscriptions. Then tap Subscriptions.
2 Verify the App Name
CleanMyMac is an Apple-exclusive software. If you see a charge on Android, it is likely a copycat app or a scam. Cancel it immediately by tapping the app and selecting Cancel subscription.
What is CleanMyMac Cancellation Policy
MacPaw generally allows you to cancel the auto-renewal at any time. However, the cancellation only stops future billing. You keep access to the premium features until the current billing period ends. Refunds are a different story. According to Pissed Consumer reports, getting a refund after the renewal date is difficult. Their policy states a 30-day money-back guarantee for the initial purchase, but this often does not apply to recurring renewals unless you fight for it. It is frustrating, but that is the fine print.
Before You Cancel CleanMyMac: What You Should Know
Will I lose my data?
No. Your Mac will not suddenly get cluttered the moment you cancel. You just lose access to the "one-click" cleaning tools and real-time malware monitoring once the term ends.
Can I get a refund?
Maybe. If you contact them within 30 days of the initial purchase, yes. If it is an auto-renewal charge, they are strict about saying no. You usually have to email support directly to argue your case.
Best time to cancel?
Right now. Since you keep access until the expiration date, there is no benefit to waiting until the last day. You risk forgetting and getting hit with another $39.95 charge.
Having Trouble Cancelling Your CleanMyMac Subscription?
If the buttons are missing or the site is looping, try these fixes:
- Check Setapp: If you use Setapp (the subscription bundle), you must cancel via your Setapp account, not the CleanMyMac portal.
- Wrong Store: You might be looking on the website when you bought it via the Apple App Store. Check your bank statement. If it says "Apple," use your iPhone settings.
- Browser Issues: Disable ad blockers. Sometimes they hide the "Cancel" link on the account management page.
- Contact Support: If all else fails, email
[email protected]. It is slower, but it creates a paper trail.
Subscription Plans and Pricing (2025)
| Plan Type | Price (USD) | Devices | Details |
|---|---|---|---|
| 1-Year Subscription | $39.95 / year | 1 Mac | Billed annually. Includes major updates. |
| One-Time Purchase | $89.95 | 1 Mac | No recurring fee. Paid once. Major upgrades cost extra. |
| 2 Macs Subscription | $79.90 / year | 2 Macs | Discounted bundle for two devices. |
| 5 Macs Subscription | $199.75 / year | 5 Macs | Family or small office plan. |
| Setapp Membership | $9.99 / month | 1 Mac | Includes CleanMyMac plus 240+ other apps. |
How Pine AI Can Help You Cancel Your CleanMyMac Subscription
Cancelling software subscriptions has become a headache in 2025, with companies burying the buttons deep in settings menus. Pine AI cuts through the noise to handle the entire process for you.
Step 1: Let's get started to cancel CleanMyMac Simply tell us you want to end your CleanMyMac subscription. We will ask for a few basic account details to locate the subscription source.
Step 2: Pine gets to work We navigate the confusing clicks, wait on hold if necessary, and handle the awkward retention tactics to ensure it is actually cancelled. We do not just suggest it; we finish it.
Step 3: You're free from CleanMyMac The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.
Frequently Asked Questions about CleanMyMac
Can I unsubscribe from CleanMyMac anytime?
Can I get a refund from CleanMyMac if I forgot to cancel?
How do I know my CleanMyMac subscription is cancelled?
How long does it take for CleanMyMac to cancel?
What else should I know before I cancel my CleanMyMac subscription?
How do I raise a complaint to CleanMyMac?
How does Pine AI work with CleanMyMac to cancel my subscription?
