Citation Machine, established in 2000, automates bibliographies but charges between $9.95 and $19.95 monthly. Cancelling now could save you up to $240 a year. Visit Citation Machine to start. With AI tools like ChatGPT trending on TikTok for homework help, paying for manual citation tools feels obsolete. Data from Pissed Consumer highlights over 500 complaints in the last 3 years, specifically citing "incorrect billing amounts" and "poor customer service" as major headaches. Users on Trustpilot also flag technical support issues during outages. If you are tired of the price hikes and glitches, follow these steps to cancel.
How to Cancel Citation Machine on Desktop
1 Log In to Your Account
Go to the Citation Machine website and log in. If you signed up through Chegg, you might need to log in via the main Chegg portal instead. It is confusing, we know.
2 Access Account Settings
Look for your profile icon in the top right corner. Click it and select Account or Settings from the dropdown menu. The interface changes often, so look for the gear icon.
3 Navigate to Subscription
Find the Subscription or Orders tab. You should see your active "Citation Machine Plus" plan listed there.
4 Click Cancel Subscription
Select Cancel Subscription. They will likely show you a "Pause" option or a discount to stay. Ignore these retention tactics and confirm your cancellation until you see a confirmation screen.
How to Cancel Citation Machine on iPhone (iOS)
1 Open Safari or Chrome
Citation Machine does not have a dedicated subscription management app for iOS. Open your mobile browser and go to their site.
2 Log In and Find Settings
Tap the menu lines (hamburger menu) or your profile avatar. Select My Account.
3 Manage Subscription
Tap on Subscriptions. If you do not see it, you might be billed through Apple directly (rare for this service). Check your iPhone Settings > Apple ID > Subscriptions just in case.
4 Confirm Cancellation
Follow the prompts to cancel. Take a screenshot of the confirmation page because mobile sites glitch often.
How to Cancel Citation Machine on Android
1 Launch Web Browser
Open Chrome or Firefox on your Android device. Go to the Citation Machine homepage.
2 Access Your Profile
Log in and tap the user icon. Select Settings or My Account from the menu.
3 Select Cancel
Scroll to the billing section. Tap Cancel Membership. You might have to tap through three different "Are you sure?" screens. Keep going.
What is Citation Machine Cancellation Policy
Citation Machine, which is part of the Chegg network, allows you to cancel at any time. However, they are strict about the billing cycle. If you cancel even one day after your renewal date, you pay for the full month. Access continues until the end of the current billing period. Refunds are generally not provided for partial months, which is a frequent complaint on the Better Business Bureau website. You must cancel at least 24 hours before the renewal date to be safe.
Before You Cancel Citation Machine: What You Should Know
Make sure you export your bibliographies. Once your subscription downgrades to the free version, you might lose access to saved citations or plagiarism checks. There are no cancellation fees, but your data retention is not guaranteed indefinitely after you leave. Also, check if you are on a "pause" instead of a cancel; they love to trick users into pausing payments rather than stopping them completely.
Having Trouble Cancelling Your Citation Machine Subscription?
If the buttons are missing, you are not crazy. Here are a few fixes:
- Check the Parent Company: You might actually be subscribed to Chegg Study, which includes Citation Machine. Log into Chegg.com to cancel there.
- Try Desktop: The mobile site is notoriously buggy. Use a laptop.
- Clear Cache: Sometimes the "Cancel" button is hidden by old browser data. Clear your cache or use Incognito mode.
- Contact Support: If all else fails, email their support, though response times can be slow.
Subscription Plans and Pricing (2025)
| Plan Name | Monthly Price | Key Features |
|---|---|---|
| Citation Machine Free | $0.00 | Ad-supported, basic citations only |
| Citation Machine Plus | ~$9.95 | No ads, 7,000+ styles, plagiarism checks (limited) |
| Chegg Study Pack | ~$19.95 | Includes Citation Machine Plus, homework help, and math solver |
How Pine AI Can Help You Cancel Your Citation Machine Subscription
With education costs rising in 2024, paying for a citation tool you barely use is unnecessary. Pine AI makes cancelling easy.
Step 1: Let's get started to cancel Citation Machine Tell us you want to quit Citation Machine. We will ask for a few account details to locate the subscription.
Step 2: Pine gets to work We navigate the confusing Chegg interface, dodge the retention offers, and ensure the cancellation actually processes. We do not just suggest it; we finish it.
Step 3: You're free from Citation Machine The monthly charges stop. You get a confirmed result without having to log in or argue with support bots.
Frequently Asked Questions about Citation Machine
Can I unsubscribe from Citation Machine anytime?
Can I get a refund from Citation Machine if I forgot to cancel?
How do I know my Citation Machine subscription is cancelled?
How long does it take for Citation Machine to cancel?
What else should I know before I cancel my Citation Machine subscription?
How do I raise a complaint to Citation Machine?
How does Pine AI work with Citation Machine to cancel my subscription?
