So, you're ready to cancel Canal Plus. Maybe you binged all of 'The Bureau' and now you're done, or you just noticed the charge on your credit card and thought, 'what is this?'. It happens. Established in 1984, Canal+ is a French TV giant known for its exclusive content. But keeping a subscription you don't use is just throwing money away. With plans ranging from $12.99 to $29.99, you could save up to $360 a year by canceling. This guide covers how to do it on desktop, iOS, and Android without the headache.
How to Cancel Canal Plus Subscription on Desktop
Canceling on a computer is usually the most reliable way. For some reason, the mobile site can be a bit glitchy. I'd stick to your laptop for this one.
1 Log In to Your Account
First, head over to the Canal+ website and log into your account. This is where the fun begins.
2 Navigate to Account Settings
Find your account section. It's usually under your profile icon or name in the top-right corner. Click on it and look for something like 'My Account' or 'Manage My Subscription'.
3 Find the Cancellation Link
This is the part that can be annoying. You're looking for a 'Cancel Subscription' or 'Unsubscribe' link. It might be buried under a few menus. I had to click around for a minute before I found it under the 'My Offer' tab.
4 Confirm Your Cancellation
They'll probably ask you why you're leaving and might offer you a discount to stay. Just follow the prompts to confirm the cancellation. Don't fall for the last-minute deals unless you really want them.
How to Cancel Canal Plus Subscription on iOS
If you signed up through the App Store, you have to cancel it through Apple. Canal+ can't do it for you. It's a bit of a walled garden, but it's straightforward.
1 Open Your iPhone Settings
Go to the Settings app on your iPhone or iPad, not the Canal+ app itself. This is an Apple thing.
2 Tap Your Apple ID
Tap on your name/Apple ID at the very top of the screen.
3 Go to Subscriptions
Select the 'Subscriptions' option from the list.
4 Select the Canal+ Subscription
Find Canal+ in your list of active subscriptions and tap on it.
5 Tap to Cancel
Hit the big red 'Cancel Subscription' button. You'll have access until the current period ends.
How to Cancel Canal Plus Subscription on Android
Just like with Apple, if you subscribed through Google Play, you have to cancel it there. The process is pretty simple and managed entirely by Google.
1 Open the Google Play Store
Open the Google Play Store app on your Android device.
2 Tap Your Profile Icon
Tap on your profile icon in the top-right corner.
3 Navigate to Subscriptions
From the menu, select 'Payments & subscriptions' and then go to 'Subscriptions'.
4 Find Your Canal+ Subscription
You'll see a list of all your subscriptions. Find Canal+ and tap on it.
5 Confirm the Cancellation
Tap 'Cancel subscription' at the bottom and follow any final instructions. Done.
Cancel Canal Plus Subscription with Phone
You can try calling them, but be warned, their support is heavily focused on France. The main number is often listed as +33 892 39 39 10. Expect long wait times and be prepared to speak French. This should be your absolute last resort. One user on a forum said, 'I tried calling from the US, and the automated system just hung up on me.'
Cancel Canal Plus Subscription with Email
Your best bet for direct contact is the contact form on the Canal+ website. Go to their 'Assistance' or 'Help' page to find it. Don't expect a quick reply. It can take a few business days to hear back, and the response might just direct you to the self-cancellation steps online anyway.
Before you cancel, know this: you almost certainly won't get a refund for any time you've already paid for. If your subscription renews tomorrow, you need to cancel today. Your access will continue until the end of your current billing period, so you can keep watching until the last day. They don't offer a 'pause' feature, which is a shame. It's either on or off.
Canal Plus Plans and Pricing 2025
| Plan | Price (per month) | Details |
|---|---|---|
| Canal+ | $12.99 | Access to the main Canal+ channel, on-demand content, and original series. Good for the basics. |
| Canal+ Ciné Séries | $24.99 | Includes everything in the basic plan, plus dedicated movie and TV series channels like OCS and Ciné+. |
| Canal+ Sport | $29.99 | All the basic content plus access to live sports, including soccer, rugby, and Formula 1. This is their premium package. |
Frequently Asked Questions about Canal Plus
Can I unsubscribe from Canal Plus anytime?
Can I get a refund from Canal Plus if I forgot to cancel?
How do I know my Canal Plus subscription is cancelled?
How long does it take for Canal Plus to cancel?
What else should I know before I cancel my Canal Plus subscription?
How do I raise a complaint to Canal Plus?
Chloe Anne-Bennett
Streaming & Entertainment Editor
Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.
