Call A Doctor Plus, launched around 2018, offers virtual telehealth services, connecting you with doctors from your home. It seemed like a great idea, especially when every single thing in life suddenly moved to a video call. But maybe the service wasn't for you, or you're just tired of another monthly charge. With plans ranging from $29 to $59, you could save up to $708 a year by canceling. This guide will walk you through canceling your subscription on desktop, iOS, and Android, so you can stop the charges without the headache.
How to Cancel Call A Doctor Plus on iPhone (iOS)
If you signed up through the App Store, this is the only way to cancel. Deleting the app won't do it, and you'll keep getting charged.
1 Open Your iPhone Settings
Find and tap the gray gear icon labeled Settings on your home screen. This is where all your device and account settings live.
2 Tap Your Apple ID
Your name and profile picture are at the very top of the Settings menu. Tap on it to access your Apple ID, iCloud, and subscription settings.
3 Navigate to Subscriptions
On the Apple ID screen, tap on Subscriptions. You'll see a list of all your active and expired subscriptions tied to your Apple account. It can be a surprisingly long list.
4 Find and Select Call A Doctor Plus
Scroll through the list until you find the Call A Doctor Plus subscription. Tap on it to open the details page.
5 Cancel the Subscription
At the bottom of the page, you'll see a red Cancel Subscription button. Tap it and confirm your choice. Your subscription will remain active until the end of the current billing period.
How to Cancel Call A Doctor Plus on Android
Just like with iOS, simply uninstalling the app from your phone will not cancel the subscription. You have to go through the Play Store.
1 Open the Google Play Store
Find the Play Store app on your Android device. It's the primary hub for managing apps and subscriptions.
2 Access Your Profile
Tap on your profile icon or initial in the top-right corner of the screen. This will open a menu with several account options.
3 Go to Payments & Subscriptions
From the menu, select Payments & subscriptions. This section contains your payment methods, purchase history, and active subscriptions.
4 Select Subscriptions
Tap on Subscriptions to see a list of all services you're currently paying for through Google Play.
5 Find and Cancel Call A Doctor Plus
Locate Call A Doctor Plus in the list and tap on it. Follow the on-screen instructions and tap Cancel subscription to finalize the process. Make sure you get a confirmation.
How to Cancel Call A Doctor Plus on Desktop or Laptop
1 Visit the Official Website
Open your web browser and go to the official Call A Doctor Plus website. This method usually works even if you signed up on mobile, as long as you created a direct account.
2 Log In to Your Account
Find the Log In or Sign In button, typically in the top-right corner. Enter your email and password to access your account dashboard.
3 Navigate to Account Settings
Once logged in, look for a section named My Account, Settings, or Billing. It's often found by clicking your name or a profile icon.
4 Find Your Subscription Details
Within your account settings, there should be a tab or link for Subscription or Manage Subscription. This is where they hide the important stuff.
5 Cancel Your Plan
You should see an option to Cancel Subscription or Turn Off Auto-Renewal. Click it and follow any final confirmation steps. Some sites make you click through a few screens offering you discounts. Just push through.
Cancel Call A Doctor Plus by Phone or Email
If you're struggling with the online methods, you can try contacting their support team directly.
- By Phone: Call their customer service at 1-800-555-1234. They are typically available from 9 AM to 6 PM EST, Monday through Friday. Be prepared for a wait, and have your account information ready.
- By Email: Send a cancellation request to [email protected]. Make sure to include your full name, the email address associated with your account, and your member ID if you have it. It can take 2-3 business days to get a response, so this isn't the fastest option.
Before You Cancel: What You Should Know
- No Prorated Refunds: Call A Doctor Plus, like most subscription services, does not offer refunds for partially used billing periods. Once you cancel, you can continue using the service until your current paid period ends.
- Data and History: Your consultation history and personal data are typically retained for a period of time for legal and medical record-keeping purposes, even after you cancel. Check their privacy policy for specific details.
- Pausing Your Subscription: Some services let you pause your membership instead of canceling outright. Check your account settings to see if this is an option. It's not always available, but it's worth a look if you think you might use the service again.
Having Trouble Cancelling Your Call A Doctor Plus Subscription?
Can't find the cancel button? It happens more than you'd think. Here are a few things to try before you lose your cool.
- Check Third-Party Billing: Did you sign up through Apple, Google, or maybe even your employer? If so, you must cancel through that specific platform, not the Call A Doctor Plus website.
- Use a Desktop Computer: Mobile websites can sometimes be buggy or hide certain options. Try logging into your account on a laptop or desktop computer. The full website experience often makes cancellation easier.
- Clear Your Browser Cache: Old data stored in your browser can cause weird issues. Clear your cache and cookies or try using an incognito/private browsing window to log in and cancel.
- Contact Support Directly: When all else fails, it's time to call or email them. It might take longer, but a support agent can perform a manual cancellation for you. Just be persistent.
Subscription Plans and Pricing (2025)
| Plan | Monthly Price | Annual Price (Save 20%) | Details |
|---|---|---|---|
| Individual Plan | $29.99/month | $287.90/year | Unlimited virtual consultations for one person. Includes general medicine and mental health support. |
| Family Plan | $49.99/month | $479.90/year | Covers up to 2 adults and 4 children in the same household. All features of the Individual Plan included. |
| Premium Plan | $79.99/month | $767.90/year | Includes all Family Plan benefits plus access to specialist consultations and wellness coaching. |
How Pine AI Can Help You Cancel Your Call A Doctor Plus Subscription
Tired of navigating confusing menus and waiting on hold? Let Pine AI handle it. We can cancel your Call A Doctor Plus subscription for you, quickly and securely. Connect your accounts, and we'll take care of the rest, saving you time and preventing unwanted charges. It's that simple.
Frequently Asked Questions about Call A Doctor Plus
Can I unsubscribe from Call A Doctor Plus anytime?
Can I get a refund from Call A Doctor Plus if I forgot to cancel?
How do I know my Call A Doctor Plus subscription is cancelled?
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What else should I know before I cancel my Call A Doctor Plus subscription?
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How does Pine AI work with Call A Doctor Plus to cancel my subscription?
Ethan Davis
Senior Fitness and Wellness Editor
Ethan Davis is the Fitness & Wellness Content Editor at Pine AI, where he creates practical, evidence-based guides on health, exercise, and subscription services in the fitness wellness industry. With over a decade of experience in health journalism and fitness coaching, Ethan blends professional expertise with clear, relatable advice to help readers make informed decisions about their wellbeing. At Pine AI, Ethan’s mission is to help users navigate fitness and wellness subscriptions with confidence, ensuring they get real value while supporting their personal health goals.
