Finished binging all of Shetland and now the BritBox subscription is just... sitting there? We get it. Launched in 2017, BritBox is the go-to spot for a massive library of British television, from classic comedies to the latest dramas. But maybe you signed up for one show and forgot, or the cost is just adding up. With plans from $8.99 to $89.99, it's easy to let it renew by accident. This guide covers how to cancel on desktop, iOS, and Android, potentially saving you up to $89.99 a year. It's time to take back control of your subscriptions.
How to Cancel BritBox Subscription on Desktop
Canceling directly on the BritBox website is usually the most straightforward way, assuming that's where you signed up. Honestly, sometimes their site can be a bit slow, so you might need to be patient.
1 Log In to Your Account
Go to BritBox.com and sign in with your email and password. If you forgot your password, now's the time to reset it.
2 Find Your Account Settings
Click your name in the top-right corner and select 'My Account' from the dropdown menu. It's sometimes easy to miss.
3 Navigate to Your Subscription
In the 'My Account' section, look for a tab or link that says 'Subscription'. This is where the important stuff is.
4 Click Cancel Subscription
You should see your current plan details and a link or button that says 'Cancel Subscription'. Click it. I had to click it twice for the next screen to load, which was weird.
5 Confirm Your Cancellation
BritBox will probably ask you why you're leaving. You can skip this or give a reason. Follow the final prompts to confirm. You're not done until you see a confirmation message on the screen.
How to Cancel BritBox Subscription on iOS
If you subscribed through the App Store, you have to cancel through Apple. BritBox can't do it for you. It's a bit of a walled garden, and honestly, it's a pain if you don't remember how you signed up.
1 Open Your iPhone Settings
Go to the main Settings app on your iPhone or iPad. The gray gear icon.
2 Tap Your Apple ID
Tap your name and profile picture right at the top of the Settings screen.
3 Go to Subscriptions
Find and tap on the 'Subscriptions' menu item. All your active app subscriptions are listed here.
4 Find and Cancel BritBox
Scroll through the list to find BritBox. Tap on it, then tap the 'Cancel Subscription' button. If you don't see the button, it's likely already canceled.
How to Cancel BritBox Subscription on Android
For Android users, cancellation is handled through the Google Play Store. Just like with Apple, this is the only way to do it if you subscribed through the app. Make sure you're logged into the correct Google Account.
1 Open the Google Play Store
Find and open the Play Store app on your Android device.
2 Access Your Profile Menu
Tap on your profile icon in the top-right corner of the screen.
3 Go to Payments & Subscriptions
In the menu that pops up, select 'Payments & subscriptions'.
4 Select Subscriptions
Tap on 'Subscriptions' to see all your active subscriptions managed by Google Play.
5 Find and Cancel BritBox
Locate BritBox in the list and tap on it. Follow the instructions and tap 'Cancel subscription' at the bottom.
Cancel BritBox Subscription with email
You can reach out to BritBox support by filling out the contact form on their website at help.britbox.com. This sends a message to their support team. The typical email address is [email protected]. Expect a response within 1-3 business days. Be sure to include the email address associated with your account to speed things up.
Before you hit cancel, here's the deal. BritBox won't delete your account right away, so your watch history should still be there if you decide to come back. Don't expect a refund. If you cancel a day after your bill is paid, you won't get your money back for the rest of the month. Super frustrating, but that's the standard policy for most streaming services. Also, BritBox doesn't offer a way to 'pause' your subscription, so canceling is your only real option to stop payments.
BritBox Plans and Pricing 2025
| Plan | Price (USD) | Details |
|---|---|---|
| Monthly | $8.99/month | Standard plan with full access to the BritBox library. Billed every month. Good for short-term viewing. |
| Annual | $89.99/year | Get 12 months for the price of 10. Saves you about $17 compared to the monthly plan. Billed once a year. |
Frequently Asked Questions about BritBox
Can I unsubscribe from BritBox anytime?
Can I get a refund from BritBox if I forgot to cancel?
How do I know my BritBox subscription is cancelled?
How long does it take for BritBox to cancel?
What else should I know before I cancel my BritBox subscription?
How do I raise a complaint to BritBox?
Chloe Anne-Bennett
Streaming & Entertainment Editor
Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.
