BritBox launched in 2017 to bring British telly to the US, but maybe you are over Doctor Who or just tired of the app crashing. Subscriptions run from $8.99 to $89.99, meaning you could save up to $89.99 by cutting the cord. You can cancel on iOS, Android, or desktop. Visit BritBox. With "Streamflation" trending, everyone is tightening their belts. Trustpilot data reveals a rough 1.6-star rating, with users blasting "technical support" and "incorrect billing amount" issues. Pissed Consumer tracks over 300 recent complaints. It is super annoying when the stream buffers right before the big reveal in Sherlock.
How to Cancel BritBox on iPhone (iOS)
If you signed up through the App Store, you must cancel through Apple. Deleting the app does absolutely nothing to stop the charges.
1 Open Settings
Unlock your iPhone and tap the grey Settings gear icon on your home screen. It is usually on the first page.
2 Tap Your Name
At the very top of the Settings menu, tap your Apple ID name. This opens your account management page.
3 Select Subscriptions
Look for the Subscriptions tab. It is usually the fourth option down. Tap it to see everything you are paying for.
4 Find BritBox
Scroll through the list until you see BritBox. If you do not see it here, you might have subscribed via Amazon or the website directly.
5 Cancel Subscription
Tap Cancel Subscription in red text. You will need to confirm your choice to stop the billing.
How to Cancel BritBox on Android
Android users often get confused here. You have to go through the Play Store, not the BritBox app settings itself.
1 Open Google Play Store
Launch the Google Play Store app on your Android device. Make sure you are signed into the correct Google account.
2 Tap Profile Icon
Tap your profile picture in the top right corner of the screen to open the menu.
3 Payments & Subscriptions
Select Payments & subscriptions from the list, then tap on Subscriptions.
4 Select BritBox
Find BritBox in your list of active subscriptions and tap on it.
5 Cancel Subscription
Tap the Cancel subscription button at the bottom. Follow the on-screen prompts to finalize it.
How to Cancel BritBox on Desktop or Laptop
This method is for people who signed up directly via the BritBox website with a credit card.
1 Log In
Go to the BritBox website and log in. You might need to reset your password if it has been a while.
2 Go to Account
Click on your name or the profile icon in the top right corner, then select Account from the dropdown menu.
3 Subscription Details
Look for the Subscription section. It should show your next billing date and plan details.
4 Cancel Subscription
Click Cancel Subscription. They might try to offer you a deal to stay, but just keep clicking through to confirm.
What is BritBox Cancellation Policy
BritBox keeps it pretty standard, which is to say, slightly annoying. You can cancel at any time, but your access continues until the end of your current billing cycle. They generally do not offer refunds for partial months. If you cancel the day after your renewal hits, you are likely out of luck for that money. Pissed Consumer reviews highlight that getting a refund exception is like pulling teeth. You basically have to catch it before the renewal date or eat the cost.
Before You Cancel BritBox: What You Should Know
There are no hidden fees to actually hit the cancel button. However, your viewing history and preferences might be saved for a limited time in case you decide to come back. Refunds are rare. If you are on the annual plan and cancel three months in, do not expect a pro-rated check in the mail. Also, if you subscribed via a third party like Amazon Prime Video Channels or Roku, cancelling on the BritBox website will not work. You have to go to the source where you bought it.
Having Trouble Cancelling Your BritBox Subscription?
If you cannot find the cancel button, you are not crazy. It is usually because you are looking in the wrong place based on how you signed up.
- Check Third Parties: Did you sign up via Amazon Prime, Roku, or Apple TV channels? You must cancel inside those specific accounts, not on BritBox.com.
- Desktop vs Mobile: Sometimes the mobile site is glitchy. Try logging in from a laptop or desktop computer.
- Clear Cache: If the button literally isn't loading, clear your browser cache or try Incognito mode.
- Contact Support: If all else fails, email their support. Just know that response times can be slow.
Subscription Plans and Pricing (2025)
| Plan | Price | Details |
|---|---|---|
| Monthly | $8.99 / mo | Flexible, cancel anytime. Good for binging one show. |
| Annual | $89.99 / yr | Saves about $17/year compared to monthly. Best if you watch year-round. |
How Pine AI Can Help You Cancel Your BritBox Subscription
With streaming prices hiking up across the board in the last 12 months, dumping unused apps is the smartest financial move you can make right now.
Step 1: Let's get started to cancel BritBox Simply tell us that you want to cancel your subscription with BritBox, and we will ask for some basic account details to get the ball rolling.
Step 2: Pine gets to work We navigate the confusing clicks, wait on hold, and handle the awkward conversations to ensure it is actually cancelled. We do not just suggest it; we finish it. We figure out if you are billed through Amazon, Roku, or direct so you don't have to.
Step 3: You're free from BritBox The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.
Frequently Asked Questions about BritBox
Can I unsubscribe from BritBox anytime?
Can I get a refund from BritBox if I forgot to cancel?
How do I know my BritBox subscription is cancelled?
How long does it take for BritBox to cancel?
What else should I know before I cancel my BritBox subscription?
How do I raise a complaint to BritBox?
How does Pine AI work with BritBox to cancel my subscription?
