Founded in 2010, Birchbox was one of the first companies to kick off the beauty subscription box craze. Maybe you signed up to discover new holy grails, but now your bathroom counter is just overflowing with tiny sample bottles. It happens. This guide helps you cancel your subscription and avoid any more surprise charges. With plans ranging from about $18 to $20, you can save up to $240 a year by cancelling. Honestly, with the 'skinimalism' trend all over social media, who really needs five new products every single month?
How to Cancel Birchbox on iPhone (iOS)
You can't cancel your Birchbox subscription directly through the iOS app. Instead, you'll need to log in to their website using a mobile browser. It's an extra step, but it's the only way.
1 Open Your Web Browser
Birchbox subscriptions aren't managed through the App Store, which is a little confusing. You need to use a web browser like Safari or Chrome on your iPhone to cancel.
2 Log In to Your Birchbox Account
Navigate to the Birchbox.com website. Tap the menu icon and select 'Log In'. Enter your email and password to access your account.
3 Go to Account Settings
Once logged in, tap the menu icon again and find 'Account Settings'. This is where all your subscription details are hidden.
4 Find Your Subscription Details
In the Account Settings menu, look for a section labeled 'Subscriptions' or 'My Box'. Tap on it to view your active plan.
5 Cancel Your Subscription
You should see an option to 'Cancel Subscription' or a similar link. Follow the on-screen prompts. They might ask you for a reason. Just select one and confirm the cancellation.
How to Cancel Birchbox on Android
Canceling on Android requires using a web browser, as the subscription isn't managed through Google Play. Follow these steps to get it done.
1 Launch Your Web Browser
Just like with iPhones, you can't cancel through the Google Play Store. Open Chrome or your preferred browser on your Android device.
2 Go to the Birchbox Website and Log In
Head over to Birchbox.com. Use the menu to find the 'Log In' button and enter your account credentials.
3 Access Your Account Settings
After logging in, tap the main menu and select 'Account Settings'. This is your main dashboard for managing your subscription.
4 Locate the Subscriptions Page
Inside your account settings, find the 'Subscriptions' tab. This will show you the details of your current plan, including the renewal date.
5 Follow the Cancellation Prompts
Click the 'Cancel Subscription' link. Birchbox will likely present you with an exit survey or an offer to pause. Skip past these if you're sure you want to cancel and confirm your decision.
How to Cancel Birchbox on a Desktop or Laptop
Using a computer is the most straightforward method for canceling Birchbox. The layout is clearer, and you're less likely to run into mobile site glitches.
1 Visit the Birchbox Website
Open your browser and go to Birchbox.com. This is often the easiest and most reliable way to manage your account.
2 Log In to Your Account
Click 'Log In' at the top right of the page and enter your email address and password.
3 Navigate to Account Settings
Hover over your name in the top-right corner and click on 'Account Settings' from the dropdown menu. Honestly, I had to look for this for a minute, it's not super obvious.
4 Find and Cancel Your Subscription
On the Account Settings page, look for the 'Subscriptions' section. Here you will see your active plan. Click the 'Cancel Subscription' link. It might be in small text, so look carefully.
5 Confirm Cancellation
You'll be taken to a confirmation page. You may need to provide a reason for leaving. After you submit, you should receive a confirmation email. Make sure you get it.
Cancel by Email
If you're struggling with the website, you can try canceling by email. It's not instant, but it gets the job done.
- Email Address: [email protected]
- What to Include: Make sure to provide your full name, the email address associated with your Birchbox account, and a clear statement that you wish to cancel your subscription.
Expect a response within 1-3 business days. Keep an eye on your inbox (and spam folder) for their confirmation.
Before You Cancel: What You Should Know
- Refunds: Birchbox does not offer refunds for boxes that have already been billed or shipped. To avoid being charged for the next box, you must cancel before the 1st of the month.
- Pausing Your Subscription: If you just need a break, you can pause your subscription for 1, 2, or 3 months. You can find this option in your 'Account Settings' near the cancellation link.
- Your Points: Any loyalty points you've earned will remain in your account, but you'll need an active subscription to earn more.
Having Trouble Cancelling Your Birchbox Subscription?
Sometimes things just don't work. If the cancel button seems to be missing or you're stuck in a loop, here are a few things to try:
- Use a Desktop Computer: The mobile site can sometimes be buggy. Switching to a laptop or desktop often solves the problem.
- Clear Your Browser Cache: Old data stored in your browser can cause issues. Clear your cache and cookies, then try logging in again.
- Try Incognito Mode: Open an incognito or private browsing window. This prevents extensions or cached data from interfering with the website.
- Check Your Billing Date: Make sure you are trying to cancel before your next billing date, which is typically the 1st of the month.
- Contact Support Directly: If all else fails, email their support team at [email protected] and explicitly ask them to cancel your account for you. It's slower, but it's a reliable backup.
Subscription Plans and Pricing (2025)
| Plan Name | Price (per month) | Billing Cycle | Details |
|---|---|---|---|
| Monthly Plan | $15.00 | Billed Monthly | Pay as you go. Cancel anytime before the next billing cycle. |
| 6-Month Plan | $14.00 | Billed every 6 months ($84) | A small discount for a longer commitment. Good for trying it out for a bit. |
| 12-Month Plan | $13.00 | Billed Annually ($156) | The best value per box. You commit to a full year upfront. |
How Pine AI Can Help You Cancel Your Birchbox Subscription
Tired of navigating confusing menus and waiting for confirmation emails? Let Pine AI handle it. We can cancel your Birchbox subscription for you, quickly and securely. Just connect your account, and we'll take care of the rest, saving you time and preventing unwanted charges. It's that simple.
Frequently Asked Questions about Birchbox
Can I unsubscribe from Birchbox anytime?
Can I get a refund from Birchbox if I forgot to cancel?
How do I know my Birchbox subscription is cancelled?
How long does it take for Birchbox to cancel?
What else should I know before I cancel my Birchbox subscription?
How do I raise a complaint to Birchbox?
How does Pine AI work with Birchbox to cancel my subscription?
Ethan Davis
Senior Fitness and Wellness Editor
Ethan Davis is the Fitness & Wellness Content Editor at Pine AI, where he creates practical, evidence-based guides on health, exercise, and subscription services in the fitness wellness industry. With over a decade of experience in health journalism and fitness coaching, Ethan blends professional expertise with clear, relatable advice to help readers make informed decisions about their wellbeing. At Pine AI, Ethan’s mission is to help users navigate fitness and wellness subscriptions with confidence, ensuring they get real value while supporting their personal health goals.
