Beauty Fix by Dermstore, which has been around since 1999, is a popular beauty subscription box that delivers professional-grade skincare products. Maybe you signed up hoping for that viral 'glass skin' look everyone on TikTok was chasing, but now you just have too many tiny bottles of serum piling up. It happens. With plans ranging from $21.95 to $24.95, canceling can save you up to $300 a year. This guide covers how to cancel your subscription on your Desktop, since that's the most reliable way. Let's get this done so you can stop worrying about the next charge.
How to Cancel Beauty Fix by Dermstore on Desktop or Laptop
This is the most reliable way to cancel your Beauty Fix box. The entire process is handled through your account on the Dermstore website, not through any third-party app stores.
1 Go to the Dermstore Website and Log In
Open your web browser and navigate to the Dermstore website. Click the 'Account' icon, which usually looks like a person's silhouette, at the top right corner of the page. Enter your email and password to sign in.
2 Navigate to 'My Account'
Once you're logged in, you should be taken to your account dashboard. If not, click the 'Account' icon again and select 'My Account' from the dropdown menu.
3 Find the Subscriptions Section
On the left-hand side menu of your account page, look for a link that says 'My Subscriptions' or something similar. Click on it to view all your active subscriptions with Dermstore.
4 Select Your Beauty Fix Subscription
You will see your Beauty Fix subscription listed. Find the specific subscription you want to end and click on it to view the details. It's usually pretty straightforward, but sometimes the layout can be a bit cluttered.
5 Cancel the Subscription
Look for a button or link that says 'Cancel Subscription' or 'Manage Subscription'. Click it, and the system will likely ask you for a reason for cancelling. Select a reason and follow the prompts to confirm.
6 Check for a Confirmation Email
After you confirm the cancellation, you should receive an email from Dermstore confirming that your subscription has been terminated. Keep this email for your records. If you don't get one within an hour, something might have gone wrong.
How to Cancel Beauty Fix by Dermstore on iPhone or Android
Cancelling on your phone is basically the same as on a desktop, just with a mobile-formatted website. Don't look for a cancellation option in an app, because it doesn't exist.
1 Open Your Mobile Browser
Beauty Fix isn't managed through the App Store or Google Play. You have to use a web browser like Safari or Chrome on your phone.
2 Navigate to the Dermstore Website
Type Dermstore.com into your browser's address bar and go to the site. Tap the account icon in the top right corner to log in.
3 Access Your Account Subscriptions
Once logged in, tap the menu (often three horizontal lines) and find the 'My Account' section. From there, locate and tap on 'My Subscriptions'.
4 Find and Cancel Your Subscription
Your Beauty Fix subscription will be listed. Tap on it to see the details. Find the 'Cancel Subscription' link or button and follow the on-screen instructions to complete the process.
5 Verify with a Confirmation Email
Just like on a desktop, make sure you receive a confirmation email. If it doesn't arrive, log back in to double-check that the subscription status says 'Cancelled'.
Cancel Beauty Fix by Dermstore by Phone
If you'd rather talk to a person, you can cancel by calling Dermstore's customer service.
- Phone Number: 1-800-213-3376
- Hours of Operation: Typically available during standard business hours.
When you call, have your account information ready, including the email address associated with your account and your most recent order number. Be clear that you want to cancel your Beauty Fix subscription to avoid any confusion.
Before You Cancel: What You Should Know
- Cancellation Deadline: You must cancel your subscription before the 1st of the month to avoid being charged for and receiving that month's box. If you cancel on or after the 1st, you will still be billed for and receive the current month's box, and your cancellation will apply to the following month.
- No Refunds on Shipped Boxes: Dermstore does not offer refunds or accept returns for Beauty Fix boxes that have already been shipped. Once it's on its way, it's yours.
- Pausing Your Subscription: Instead of cancelling, you may have the option to pause or skip a month. Check your 'My Subscriptions' page for a 'Pause Subscription' option if you just need a temporary break.
Having Trouble Cancelling Your Beauty Fix by Dermstore Subscription?
It can be frustrating when a cancellation doesn't go smoothly. Here are a few things to try:
- It's Not an App Store Subscription: A common mistake is looking for the subscription in your Apple or Google Play account. Beauty Fix is managed exclusively through the Dermstore website.
- Use a Desktop Computer: If the mobile site is giving you trouble, try cancelling from a laptop or desktop computer. Sometimes website features don't work as well on mobile browsers.
- Clear Your Browser Cache: Old data stored in your browser can sometimes cause issues. Clear your cache and cookies, then try logging in and cancelling again.
- Call Them Directly: If the website is failing you, the most direct solution is to call customer service at 1-800-213-3376 and have them cancel it for you manually. Honestly, this is sometimes the fastest way to get it done.
Subscription Plans and Pricing (2025)
| Plan Type | Price per Box | Billing Cycle | Details |
|---|---|---|---|
| Monthly | $24.95 | Billed monthly | Pay as you go, cancel anytime before the 1st of the month. |
| 3-Month | $23.95 | Billed $71.85 upfront | A small discount for a short-term commitment. Renews automatically. |
| 6-Month | $22.95 | Billed $137.70 upfront | A better discount for a longer commitment. Renews automatically. |
| 12-Month | $21.95 | Billed $263.40 upfront | The best value per box. Renews automatically after one year. |
How Pine AI Can Help You Cancel Your Beauty Fix by Dermstore Subscription
Tired of navigating confusing account menus and remembering cancellation deadlines? Pine AI can handle it for you. We'll cancel your Beauty Fix by Dermstore subscription securely and efficiently. Let us manage the process so you can save time and avoid unwanted charges, completely free.
Frequently Asked Questions about Beauty Fix by Dermstore
Can I unsubscribe from Beauty Fix by Dermstore anytime?
Can I get a refund from Beauty Fix by Dermstore if I forgot to cancel?
How do I know my Beauty Fix by Dermstore subscription is cancelled?
How long does it take for Beauty Fix by Dermstore to cancel?
What else should I know before I cancel my Beauty Fix by Dermstore subscription?
How do I raise a complaint to Beauty Fix by Dermstore?
How does Pine AI work with Beauty Fix by Dermstore to cancel my subscription?
Ethan Davis
Senior Fitness and Wellness Editor
Ethan Davis is the Fitness & Wellness Content Editor at Pine AI, where he creates practical, evidence-based guides on health, exercise, and subscription services in the fitness wellness industry. With over a decade of experience in health journalism and fitness coaching, Ethan blends professional expertise with clear, relatable advice to help readers make informed decisions about their wellbeing. At Pine AI, Ethan’s mission is to help users navigate fitness and wellness subscriptions with confidence, ensuring they get real value while supporting their personal health goals.
