Can I unsubscribe from Alo Moves anytime?

Yes, you can cancel your Alo Moves subscription at any time. Just remember you won't get a prorated refund. Your access will simply stop at the end of your current billing cycle.

Can I get a refund from Alo Moves if I forgot to cancel?

Nope. Alo Moves is very clear in their terms that they do not offer refunds if you forget to cancel, including for annual plans. It's frustrating, but that's their policy, so be sure to cancel before your renewal date.

How do I know my Alo Moves subscription is cancelled?

You should receive a confirmation email right after you cancel. If you don't, go back to your account settings on the website (or in your Apple/Google subscriptions list) to verify it says it's been canceled.

How long does it take for Alo Moves to cancel?

The cancellation itself is instant. However, your access to classes will continue until the last day of your paid billing period. So, you can cancel early and still use it for the time you paid for.

What else should I know before I cancel my Alo Moves subscription?

Make sure you know how you signed up. If you subscribed via their website, you must cancel there. If you used the App Store or Google Play, you must cancel through those platforms. They can't cancel an Apple subscription for you.

How do I raise a complaint to Alo Moves?

Your best bet is to contact their customer support directly. You can use the live chat on their website for a faster response or send an email to support@alomoves.com for less urgent issues.

How to Cancel Your Alo Moves Subscription (2025)

How to Cancel Alo Moves on iPhone (iOS)

If you signed up for Alo Moves through the Apple App Store, you have to cancel it through your iPhone or iPad settings. Alo Moves can't cancel it for you, which is a common point of frustration for users.

1 Open the Settings App

Find and tap the gray Settings icon on your iPhone's home screen.

2 Access Your Apple ID

Tap on your name and profile picture at the very top of the Settings menu. This takes you to your Apple ID, iCloud, and subscription settings.

3 Navigate to Subscriptions

On the Apple ID screen, tap on the Subscriptions option. You'll see a list of all your active and expired app subscriptions.

4 Find and Select Alo Moves

Scroll through the list until you find Alo Moves. Tap on it to open the subscription details.

5 Cancel Your Subscription

Tap the red Cancel Subscription button at the bottom of the screen. You'll be asked to confirm your choice. Once confirmed, your subscription will not renew.

How to Cancel Alo Moves on Android

For subscriptions started on an Android device, the cancellation must be managed through the Google Play Store. It's a separate system from Alo Moves' own website.

1 Open the Google Play Store

Launch the Google Play Store app on your Android device. Make sure you're signed into the correct Google account used for the subscription.

2 Go to Your Profile Menu

Tap on your profile icon or initial in the top-right corner of the screen.

3 Select Payments & Subscriptions

From the menu that appears, tap on Payments & subscriptions. Then, select Subscriptions on the next screen.

4 Locate the Alo Moves Subscription

You'll see a list of your active subscriptions. Find Alo Moves and tap on it.

5 Proceed with Cancellation

Tap the Cancel subscription button at the bottom. Google Play will ask for a reason for canceling. Select one and continue to confirm the cancellation.

How to Cancel Alo Moves on Desktop or Laptop

This method is for users who subscribed directly through the Alo Moves website, not through a mobile app store. It's often the most straightforward way to cancel.

1 Log In to the Alo Moves Website

Open your web browser and go to the official Alo Moves website. Log in to your account using your email and password.

2 Access Your Account Settings

Once logged in, click on your profile icon, which is usually in the top-right corner of the page. A dropdown menu will appear. Select Settings.

3 Navigate to the Membership Tab

In the Settings menu, look for a tab or section labeled Membership or Subscription. Click on it to view your current plan details.

4 Manage Your Subscription

You should see an option that says Manage Subscription or something similar. Click this to proceed. Honestly, they make you click through a couple of screens here.

5 Confirm Cancellation

Follow the on-screen prompts to Cancel Membership. You may be offered a discount to stay, but you can proceed with the cancellation. Make sure you receive a confirmation on the screen and via email.

Cancel by Contacting Support

If you can't cancel using the methods above, you can contact Alo Moves support directly.

Email: Send a message to [email protected] from the email address associated with your account. Clearly state that you wish to cancel your membership.
Support Form: Visit the Alo Moves help center and submit a request through their contact form.

Be aware that this method is much slower. It can take a couple of business days to get a response, so don't wait until the day before your renewal.

Before You Cancel: What You Should Know

No Refunds: Alo Moves does not offer refunds for partially used subscription periods. If you cancel, you'll retain access until the end of your current billing cycle.
Keep Your Access: After canceling, you can continue to use the service until your paid-for period expires. For example, if your monthly plan renews on the 15th and you cancel on the 5th, you have access until the 15th.
Your Data: Your workout history and favorite classes are typically saved to your account. If you decide to resubscribe later, your progress should still be there.

Having Trouble Cancelling Your Alo Moves Subscription?

It can be frustrating when cancellation doesn't work as expected. Here are a few things to try:

Check Your Subscription Source: The most common issue is trying to cancel in the wrong place. If you subscribed on your iPhone, you must cancel through Apple. If you subscribed on the website, you must cancel there. Alo Moves cannot cancel an App Store subscription for you.
Use a Desktop Browser: Sometimes, the mobile website can be buggy. Try logging into your account on a desktop or laptop computer to access the cancellation options.
Clear Your Cache or Use Incognito Mode: Browser issues can sometimes prevent pages from loading correctly. Try clearing your browser's cache and cookies or using an incognito/private window to log in and cancel.
Contact Support Directly: If all else fails, email their support team at [email protected]. Explain the issue and that you've been unable to cancel on your own. This creates a paper trail.

Subscription Plans and Pricing (2025)

Plan	Price (USD)	Details
Monthly	$20 per month	Billed monthly. Unlimited access to all classes and series. Cancel anytime.
Annual	$199 per year	Billed annually. Works out to about $16.58 per month. Includes all features of the monthly plan.

How Pine AI Can Help You Cancel Your Alo Moves Subscription

Tired of navigating confusing menus just to cancel a subscription? Pine AI handles it for you. We securely find your Alo Moves subscription and process the cancellation, saving you time and preventing unwanted charges. It's fast, simple, and stress-free.

Frequently Asked Questions about Alo Moves

Ethan Davis

Senior Fitness and Wellness Editor

Ethan Davis is the Fitness & Wellness Content Editor at Pine AI, where he creates practical, evidence-based guides on health, exercise, and subscription services in the fitness wellness industry. With over a decade of experience in health journalism and fitness coaching, Ethan blends professional expertise with clear, relatable advice to help readers make informed decisions about their wellbeing. At Pine AI, Ethan’s mission is to help users navigate fitness and wellness subscriptions with confidence, ensuring they get real value while supporting their personal health goals.