ABCMouse, established in 2010, promised to make your toddler a genius, but now you are just dealing with another "iPad kid" glued to a screen. With plans ranging from $12.99 to $59.99, cancelling can save you up to $60 annually. You can cancel on iOS, Android, or desktop via Visit ABCMouse. According to the Better Business Bureau, Age of Learning has closed over 800 complaints in the last 3 years, mostly regarding "incorrect billing amounts" and difficult cancellation processes. If you are tired of the auto-renewals or just shifting to free alternatives, here is how to stop the charges.
How to Cancel ABCMouse on iPhone (iOS)
If you subscribed via the App Store, you must cancel through Apple. Deleting the app does absolutely nothing to stop the billing.
1 Open Settings
Tap the Settings app on your iPhone home screen. It is the grey gear icon you probably ignore until an update forces you to look at it.
2 Tap Your Name
Tap your Apple ID banner at the very top of the screen. This is where all your iCloud and subscription info lives.
3 Select Subscriptions
Tap on Subscriptions. If you do not see it, you might need to tap "Media & Purchases" first, but usually, it is right there in the main list.
4 Choose ABCMouse
Find ABCMouse in the list of active subscriptions. If it is not there, you might have subscribed directly through their website instead of Apple.
5 Cancel Subscription
Tap Cancel Subscription. You will need to confirm this choice. Once done, it should say "Expires on [Date]" instead of "Renews on [Date]."
How to Cancel ABCMouse on Android
Android users often get confused here because the subscription is tied to the Play Store, not the app settings itself.
1 Open Google Play Store
Launch the Google Play Store app on your device. Make sure you are signed into the correct Google account used for the purchase.
2 Tap Profile Icon
Tap your profile picture in the top right corner. A menu will slide up or drop down.
3 Navigate to Payments
Tap Payments & subscriptions, then select Subscriptions from the list.
4 Select ABCMouse
Locate ABCMouse in your list. If it is missing, check if you subscribed via Amazon Appstore or the website directly.
5 Cancel Subscription
Tap Cancel subscription at the bottom. Follow the on-screen instructions to confirm. Google might ask why you are leaving, just pick any reason to move on.
How to Cancel ABCMouse on Desktop or Laptop
This is the method to use if you signed up directly through their website. It is the most reliable way to ensure the account is actually closed.
1 Log In
Go to the ABCMouse website and log in to your account. You will need the email and password you used at sign-up.
2 Access Parent Section
Click on the Gear icon or Parent Section button. You might have to solve a simple math problem to prove you are an adult (ironic, right?).
3 Go to My Account
Select the My Account panel from the dashboard.
4 Select Cancellation Policy
Click on Cancellation Policy at the bottom of the page. They hide it a bit, so look closely.
5 Complete the Steps
Follow the prompts to cancel. You will likely have to click "Continue Cancellation" multiple times as they try to offer you discounts to stay.
What is ABCMouse Cancellation Policy
ABCMouse operates on a recurring subscription model. This means they will keep charging you until you actively tell them to stop. According to their policy, you can cancel at any time, and you will continue to have access to the service until the end of your current billing cycle. However, they generally do not offer refunds for partial months or unused time. This is a major point of contention on sites like Pissed Consumer, where parents complain about forgetting to cancel by a single day and getting hit with a full year's charge. If you signed up for a free trial, you must cancel at least 24 hours before the trial ends to avoid being charged.
Before You Cancel ABCMouse: What You Should Know
Before you pull the plug, keep in mind that your child's progress data might be saved for a limited time, but there is no guarantee it will be there forever if you decide to return. Also, check if you are on a "locked-in" annual rate; cancelling now stops the next renewal, but you won't get money back for the remaining months of this year. If you purchased through a third party like Amazon, Roku, or Apple, ABCMouse support cannot cancel it for you. You have to go to that specific platform.
Having Trouble Cancelling Your ABCMouse Subscription?
If you followed the steps above and still see charges, try these troubleshooting tips:
- Check Third-Party Billers: You might have subscribed via Amazon, Roku, or a bundle. Check your bank statement to see who is actually charging you (e.g., "AMZN Digital" vs "ABCMouse").
- Use a Desktop: Mobile browsers can be glitchy with their cancellation flow. Log in from a laptop or desktop computer.
- Clear Cache: Sometimes the "Cancel" button literally won't load. Clear your browser cache or try Incognito mode.
- Contact Support: If all else fails, use their "Contact Us" form, though response times can be slow.
Subscription Plans and Pricing (2025)
| Plan | Price | Details |
|---|---|---|
| Monthly | $12.99 / mo | Billed monthly. Cancel anytime. |
| Annual | $59.99 / yr | Billed once a year. Best value if you actually use it. |
| Assessment Center | +$9.99 / yr | Optional add-on for tracking academic progress. |
How Pine AI Can Help You Cancel Your ABCMouse Subscription
With the cost of living squeezing everyone in 2025, cutting a $13 monthly fee for an app your kid hasn't touched since Bluey season 3 came out is a no-brainer.
Step 1: Let's get started to cancel ABCMouse Simply tell us that you want to cancel your subscription with ABCMouse, we'll ask for some account details to get started.
Step 2: Pine gets to work We navigate the confusing clicks, wait on hold, and handle the awkward conversations to ensure it's actually cancelled. We don't just suggest it; we finish it.
Step 3: You're free from ABCMouse The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.
Frequently Asked Questions about ABCMouse
Can I unsubscribe from ABCMouse anytime?
Can I get a refund from ABCMouse if I forgot to cancel?
How do I know my ABCMouse subscription is cancelled?
How long does it take for ABCMouse to cancel?
What else should I know before I cancel my ABCMouse subscription?
How do I raise a complaint to ABCMouse?
How does Pine AI work with ABCMouse to cancel my subscription?
