Founded in 2006, Crunchyroll is the go-to for anime, but maybe the messy Funimation merger or the end of Attack on Titan has you moving on. With plans from $7.99 to $15.99, cancelling saves you up to $192 annually. You can cancel on iOS, Android, and desktop. Visit Crunchyroll. Data from the Better Business Bureau shows over 1,000 complaints in the last 3 years, with users frequently citing "incorrect billing amounts" and "poor customer service" as major headaches. TrustPilot reviews also highlight frustrating loops with technical support. If you are tired of recent price hikes, here is how to cancel.
How to Cancel Crunchyroll on iPhone (iOS)
If you subscribed through the App Store, you must cancel through Apple, not the Crunchyroll app.
1 Open Settings
Tap the Settings app on your iPhone home screen. It is the grey gear icon.
2 Tap Your Name
At the very top of the Settings menu, tap your Apple ID (your name and photo).
3 Select Subscriptions
Tap on Subscriptions. If you do not see it, tap "Media & Purchases" then "View Account."
4 Find Crunchyroll
Scroll through your active list and tap Crunchyroll. If it is not there, you might have subscribed via the website directly.
5 Cancel Subscription
Tap Cancel Subscription in red text. Confirm your choice when the pop-up appears.
How to Cancel Crunchyroll on Android
This method works if you used Google Play billing. If you used a credit card directly on the site, use the desktop method below.
1 Open Google Play Store
Launch the Google Play Store app on your Android device.
2 Tap Profile Icon
Tap your profile picture in the top right corner.
3 Go to Payments & Subscriptions
Select Payments & subscriptions from the menu list.
4 Select Subscriptions
Tap Subscriptions to view your active recurring charges.
5 Cancel Crunchyroll
Tap on Crunchyroll, then select Cancel subscription at the bottom of the screen. Follow the on-screen instructions to confirm.
How to Cancel Crunchyroll on Desktop or Laptop
This is the most direct way to cancel if you paid via credit card or PayPal directly.
1 Log In
Go to the Crunchyroll website and log in to your account.
2 Go to Settings
Click on your profile avatar in the top right corner and select Settings.
3 Access Membership Info
In the sidebar (or account overview), look for Membership Info or Premium Membership Status.
4 Cancel Membership
Click the Cancel Membership button. You might have to click through a few "Are you sure?" screens.
What is Crunchyroll Cancellation Policy
Crunchyroll operates on a strict "no refunds" basis for partial months. Once you cancel, your premium access continues until the end of your current billing cycle. This means if you cancel the day after you pay, you are stuck with it for 29 more days. Users on TrustPilot frequently complain about this rigidity. Also, if you are on a free trial, you must cancel at least 24 hours before the trial ends to avoid being charged. They do not send reminder emails before the trial converts to paid.
Having Trouble Cancelling Your Crunchyroll Subscription?
Still seeing charges? Try these troubleshooting tips:
- Check Third-Party Billing: You might have subscribed via Roku, iTunes, or Google Play. You cannot cancel a Roku subscription on the Crunchyroll website; you must go to my.roku.com.
- Use a Desktop Browser: The mobile site can be glitchy. Log in from a laptop.
- Clear Cache: Sometimes the "Cancel" button literally disappears. Clear your browser cache or try Incognito mode.
- Contact Support: If all else fails, submit a support ticket, though response times can be slow.
Subscription Plans and Pricing (2025)
| Plan | Monthly Price | Details |
|---|---|---|
| Fan | $7.99 | No ads, unlimited anime access, 1 device stream |
| Mega Fan | $9.99 | Offline viewing, 4 device streams, first access to events |
| Ultimate Fan | $14.99 | 6 device streams, swag bag, member-only merch access |
How Pine AI Can Help You Cancel Your Crunchyroll Subscription
With streaming costs rising across the board in 2024 and 2025, cutting a subscription you barely use is the smartest financial move you can make today.
Step 1: Let's get started to cancel Crunchyroll Simply tell us that you want to cancel your subscription with Crunchyroll, and we will ask for some basic account details to get the ball rolling.
Step 2: Pine gets to work We navigate the confusing clicks, wait on hold, and handle the awkward conversations to ensure it is actually cancelled. We do not just suggest it; we finish it.
Step 3: You're free from Crunchyroll The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.
Frequently Asked Questions about X
Can I unsubscribe from Crunchyroll anytime?
Can I get a refund from Crunchyroll if I forgot to cancel?
How do I know my Crunchyroll subscription is cancelled?
How long does it take for Crunchyroll to cancel?
What else should I know before I cancel my Crunchyroll subscription?
How do I raise a complaint to Crunchyroll?
How does Pine AI work with Crunchyroll to cancel my subscription?
