Weight Watchers, or WW as it's now called, has been around since 1963, helping people with weight management. Maybe you joined to get on the same plan as Oprah or because a friend recommended it, but now it's just another charge on your card. It happens. This guide covers canceling on your desktop, iOS, and Android devices. With plans costing from about $23 to $60 a month, you can save up to $720 a year. Let's get this done.
How to Cancel Weight Watchers on iPhone (iOS)
If you signed up for Weight Watchers through the App Store, your subscription is managed directly by Apple. You'll need to cancel it through your iPhone or iPad settings, not the WW app itself.
1 Open the Settings App
Find and tap the gray gear icon on your iPhone's home screen to open Settings.
2 Tap Your Apple ID
Your name and profile picture are at the very top of the Settings menu. Tap on it to access your Apple ID, iCloud, and other media settings.
3 Select Subscriptions
On the Apple ID screen, tap on the Subscriptions option. This will show you all the active and expired subscriptions linked to your Apple account.
4 Find and Select Weight Watchers
Scroll through the list of your active subscriptions to find Weight Watchers (WW). Tap on it to open the subscription details.
5 Cancel the Subscription
At the bottom of the page, you'll see a red Cancel Subscription button. Tap it and confirm your choice. Your subscription will remain active until the end of the current billing period.
How to Cancel Weight Watchers on Android
For Android users who subscribed via the Google Play Store, the cancellation process is handled through your Google account. You can't cancel this type of subscription from the WW website.
1 Open the Google Play Store
Launch the Google Play Store app on your Android device. It's the app with the colorful triangle logo.
2 Access Your Profile
Tap on your profile icon or initial in the top-right corner of the screen.
3 Go to Payments & Subscriptions
From the menu that appears, select Payments & subscriptions. This is where Google manages all your recurring charges.
4 Select Subscriptions
In the next menu, tap on Subscriptions to see a list of all services you're subscribed to through Google Play.
5 Find Weight Watchers and Cancel
Locate the Weight Watchers (WW) subscription in the list and tap on it. At the bottom of the details screen, tap Cancel subscription and follow the prompts to confirm.
How to Cancel Weight Watchers on Desktop or Laptop
This is the most common way to cancel if you didn't sign up through a mobile app store. Be prepared for a few extra steps designed to make you reconsider.
1 Log In to the Weight Watchers Website
Go to the official Weight Watchers website and log in with your username and password. This method only works if you subscribed directly through their site.
2 Navigate to Your Account Settings
Click on your profile icon or name, usually located in the top-right corner of the page. From the dropdown menu, select Settings or Account.
3 Find Your Subscription Details
In the Settings menu, look for a section related to your plan, like Profile & Plan info. Click on it to view your current subscription details.
4 Locate the Cancellation Link
This is the tricky part. You need to find a link that says something like Cancel my account or Manage Subscription. It's often in smaller text at the bottom of the page. Honestly, I had to click around a bit to find it.
5 Follow the Cancellation Prompts
Weight Watchers will likely present you with a survey or a special offer to try and keep you. Politely decline and continue following the on-screen instructions until you receive a confirmation that your account is cancelled.
Cancel Weight Watchers by Phone or Live Chat
If navigating the website is too much of a hassle, you can contact customer support directly.
- By Phone: Call Weight Watchers customer service at 1-800-651-6000. They are typically available from Monday to Friday, 8 AM to 10 PM EST, and on weekends from 8 AM to 5 PM EST. Have your account information ready before you call.
- By Live Chat: Visit the WW website and look for the Live Chat option, usually found in the 'Help' or 'Contact Us' section. You might have to interact with a chatbot first before being connected to a live agent. The chat took forever to respond when I tried it.
Before You Cancel: What You Should Know
- Refund Policy: Weight Watchers does not offer prorated refunds if you cancel mid-cycle. You will retain access to your account until the end of your current paid billing period.
- Data and Progress: After your subscription ends, you will lose access to the app's features, including your food and weight tracking history. It's a good idea to screenshot any important data you want to keep.
- Pausing Your Subscription: In some cases, Weight Watchers may offer an option to pause your membership for one to three months instead of cancelling outright. This option might be presented during the online cancellation process.
Having Trouble Cancelling Your Weight Watchers Subscription?
It can be frustrating when cancellation doesn't go smoothly. Here are a few things to try:
- Check Your Billing Source: If you can't cancel on the WW website, you almost certainly subscribed through the Apple App Store or Google Play Store. You must cancel through the platform you used to sign up.
- Use a Desktop Computer: Many users report that the cancellation process works better on a desktop browser than on a mobile device. Weirdly, this seems to solve a lot of problems.
- Clear Your Browser Cache: Sometimes, old data stored in your browser can cause issues. Try clearing your cache and cookies or using an incognito/private browsing window to log in and cancel.
- Contact Support Directly: If all else fails, call them at 1-800-651-6000 or use their live chat. Just tell them you want to cancel, and they are required to help you.
Subscription Plans and Pricing (2025)
| Plan Name | Estimated Monthly Price (USD) | Details |
|---|---|---|
| Core Plan | $23 | Access to the WW app for food, activity, and weight tracking, plus recipes and community support. This is the digital-only plan. |
| Premium Plan | $45 | Includes everything in the Core plan, plus access to unlimited in-person workshops and virtual coaching sessions. |
| 1-on-1 Coaching | $60 | Includes all Premium features, plus private, one-on-one coaching sessions for personalized support and guidance. |
How Pine AI Can Help You Cancel Your Weight Watchers Subscription
Tired of the cancellation runaround? Pine AI handles it for you. We'll cancel your Weight Watchers subscription quickly and securely, saving you time and hassle. Let us deal with the fine print and confirmation process so you don't have to. Get started in just a few clicks.
Frequently Asked Questions about Weight Watchers
Can I unsubscribe from Weight Watchers anytime?
Can I get a refund from Weight Watchers if I forgot to cancel?
How do I know my Weight Watchers subscription is cancelled?
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What else should I know before I cancel my Weight Watchers subscription?
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How does Pine AI work with Weight Watchers to cancel my subscription?
Sophia Rodriguez
Food & Meal Prep Content Editor
Sophia Rodriguez, a former chef with a degree in Nutrition, has worked with leading meal kit companies to improve ingredient sourcing. She is the Food & Meal Prep Content Editor at Pine AI, where she develops step-by-step guides on food planning, grocery subscriptions, and kitchen efficiency tools. With over a decades experience in the culinary industry and nutrition-focused research, Sophia now specialises in helping readers save time, reduce food waste, and get the most value from meal prep services.
