Weight Watchers, established in 1963, shifted to WW, but with Oprah stepping down and the Ozempic craze taking over, counting points feels outdated. Plans range from $10 to $23 monthly, so cancelling saves you up to $276 a year. You can cancel on iOS, Android, or desktop. Visit Weight Watchers. Trustpilot lists a dismal 1.4-star rating, with users screaming about 'billing nightmares' and 'hidden fees.' Pissed Consumer reports over 2,000 complaints in the last 3 years, mostly about customer service ghosting people. Maybe you are just sick of the recent price hikes. Here is how to get out.
How to Cancel Weight Watchers on iPhone (iOS)
If you signed up through the App Store, you must cancel through Apple. Deleting the app does nothing.
1 Open Settings
Tap the grey Settings gear icon on your home screen. Do not open the WW app itself.
2 Tap Your Name
Click your Apple ID banner at the very top of the screen.
3 Select Subscriptions
Tap Subscriptions. If you do not see it, look for 'Media & Purchases' instead.
4 Find Weight Watchers
Scroll until you see WW or Weight Watchers in the list. Tap it.
5 Cancel Subscription
Tap Cancel Subscription in red. You might have to confirm this choice again.
How to Cancel Weight Watchers on Android
Android users often get confused here. You cannot cancel inside the WW app settings usually.
1 Open Play Store
Launch the Google Play Store app on your phone.
2 Tap Profile Icon
Click your profile picture in the top right corner.
3 Go to Payments
Select Payments & subscriptions and then tap Subscriptions.
4 Select WW
Find Weight Watchers in your active list and tap on it.
5 Cancel
Tap Cancel subscription at the bottom. Follow the prompts to confirm.
How to Cancel Weight Watchers on Desktop
This method is for users who signed up directly through the website. It is often the glitchiest method.
1 Log In
Go to the Weight Watchers website and log into your account.
2 Go to Settings
Click on Account & Settings in the top right corner (look for your initials).
3 Find Cancellation Option
Scroll down to the Account section. You should see a link that says Cancel my subscription.
4 Navigate the Retention Trap
They will show you offers to stay. Keep clicking Continue to Cancel until you get a confirmation page.
Cancel Weight Watchers by Phone
If the online buttons are hiding from you, calling is the old school way. Be prepared for a sales pitch.
- Phone Number: 1-800-651-6000
- Hours: Generally 24/7 for automated systems, but agents are usually available 8 AM to 9 PM ET.
Keep your account number handy. They will ask for it.
What is Weight Watchers Cancellation Policy
Here is the reality. Weight Watchers has a strict policy regarding commitment plans. If you signed up for a 6-month deal to get a lower rate, you are locked in. Cancelling early usually triggers a $39.95 early termination fee.
Standard month-to-month plans can be cancelled anytime, but access continues until the billing cycle ends. No refunds for partial months. Period. Users on Trustpilot frequently complain that even after cancelling, they get hit with one final charge because they missed the cutoff window by 24 hours.
Before You Cancel Weight Watchers: What You Should Know
Check these points before you hit the button:
- Data Retention: Your weight history and points data stick around for a bit, but eventually, they wipe it. If you plan to return, screenshot your progress.
- Prepaid Cards: If you used a prepaid card, just stop filling it. It is the lazy way out, but it works.
- Timing: Cancel at least 3 days before your renewal date. Their system is slow.
Having Trouble Cancelling Your Weight Watchers Subscription?
Stuck in a loop? You are not alone.
- Check the Source: If you pay via PayPal, cancel the recurring payment directly in your PayPal dashboard. It overrides their system.
- Browser Issues: The 'Cancel' button sometimes vanishes on Safari. Try Chrome or Firefox on a desktop.
- The Chat Bot: The automated chat on their site is often useless for cancelling. Type "Agent" repeatedly to get a human.
Subscription Plans and Pricing (2025)
| Plan Name | Monthly Cost | Commitment | Details |
|---|---|---|---|
| Core (Standard) | ~$23.00 | Monthly | App access, food tracking, 24/7 chat. |
| Core (6-Month) | ~$10.00 - $15.00 | 6 Months | Same features, locked contract. Early cancel fee applies. |
| Premium | ~$45.00 | Monthly | Includes workshops and in-person meetings. |
Prices vary by region and active promotions.
How Pine AI Can Help You Cancel Your Weight Watchers Subscription
With the rise of GLP-1 medications changing the weight loss landscape in 2024 and 2025, paying for point-tracking feels unnecessary for many. Pine AI makes leaving easy.
Step 1: Let's get started to cancel Weight Watchers Simply tell us that you want to cancel your subscription with Weight Watchers, we'll ask for some account details to get started.
Step 2: Pine gets to work We navigate the confusing clicks, wait on hold, and handle the awkward conversations to ensure it's actually cancelled. We don't just suggest it; we finish it.
Step 3: You're free from Weight Watchers The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.
Frequently Asked Questions about Weight Watchers
Can I unsubscribe from Weight Watchers anytime?
Can I get a refund from Weight Watchers if I forgot to cancel?
How do I know my Weight Watchers subscription is cancelled?
How long does it take for Weight Watchers to cancel?
What else should I know before I cancel my Weight Watchers subscription?
How do I raise a complaint to Weight Watchers?
How does Pine AI work with Weight Watchers to cancel my subscription?
